Consulted Dr. Padmaja Lokireddy (Hematologist)
I do not recommend the doctor
This was the most disappointing experience I've had with a medical professional in India!
I had booked an appointment with Dr. Padmaja Lokireddy for 6p.m. on 20.8/2020. I arrived for the appointment in plenty of time. I was advised to wait whilst the receptionist informed Dr. Padmaja Lokireddy that I had arrived. . The receptionist said that she would set up an online consultation. I informed her that a physical appointment had been arranged, as evidenced by the number of messages I had received, reminding me of the appointment! The doctor denied that she had any notice of the appointment and could not attend the appointment as she was busy with other things!
The receptionist said that I could see someone else and that they would report back to Dr. Padmaja Lokireddy.
If this is an example of the standards care of duty by Dr. Padmaja Lokireddy and is a reflection of the dismissive way that that this physician has shown contempt for a new patient, then Avasa hospital is a place to be avoided.
I understand that doctors work under pressure and have to respond to changing circumstances. Surely it would have been courteous to inform me that she was unable to attend the appointment!
Dr. Padmaja Lokireddy replied
Sorry this has happened. It’s purely due to technical issues with communication between Practo and our hospital team. It was complete surprise for us when you arrived. Your prompted messages were from Practo automated service.
We are in touch with Practo and correcting it.
We offered alternatives unfortunately it didn’t suit you.