Practo Prime

Practo Prime

For Clinics & Hospitals
A technology product designed for clinics and hospitals that assists in growing your practice and enhancing the overall patient visit experience.

55000+

Clinic / Hospitals on Prime

1.4 Cr+

Patients

9/10 *

Highly rated by patients

Here’s what your clinic/hospital gets from Practo Prime

Visibility in Prime Listing

Visibility in Prime Listing

24x7 Instant Booking

24x7 Instant Booking

Smart Calling System

Smart Calling System

Appointment Notifications

Appointment Notifications

Visibility in Prime Listing

Visibility in Prime Listing

Get premier visibility in the clinic/hospital directory. Whenever a patient seeks an appointment pertaining to their specific area of concern in your vicinity or nearby, your practice profile will prominently feature in the listing, significantly increasing the likelihood of securing appointments.
Visibility in Prime Listing
124x7 Instant Booking

24x7 Instant Booking

Online booking is accessible around the clock, every day of the week, regardless of your clinic or hospital's operational hours. Patients may not always be able to book appointments during traditional office hours, and with the availability of 24/7 Instant booking, they are no longer restricted. Numerous surveys have indicated that patients appreciate the convenience of self-booking, as it offers a consistent and predictable experience every time.

Moreover, our data suggests that the patient walk-in rates to the practice are 2.5 times higher for pre-booked appointments than the patients who call for an appointment.
124x7 Instant Booking
Smart Calling System

Smart Calling System

Enhance your voice calling experience with the advanced virtual number technology offered by Practo Prime. Our state-of-the-art technology ensures that all calls to your clinic or hospital are seamlessly reconnected in the event of disconnections or failures. In cases where one telecom service provider experiences a high rate of call failures, Practo's technology automatically switches to another operator, guaranteeing that the patient experience remains consistently reliable.

Furthermore, every Prime-affiliated clinic or hospital gets a secure and private dashboard, where all call recordings are stored for future reference. Access to these recordings is restricted solely to the respective clinic or hospital, ensuring confidentiality and privacy, with Practo having no access.
Smart Calling System
Appointment Notifications.

Appointment Notifications

Stay apprised of every booked appointment, connected and missed call. Patients will also receive confirmation messages upon scheduling appointments with you. Enjoy access to a comprehensive dashboard featuring patient details, practice performance reports, and valuable insights to optimize your performance.
Appointment Notifications.
Pay a one-time Technology fee

Pay a one-time Technology fee

During a rolling window period of 180* days, a one-time platform fee is applied the first time a patient utilizes our technology to connect with the clinic or hospital. In the event of an appointment cancellation by the patient, this fee is refundable.

How it works?

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Pay now, and we will set up a wallet for you and onboard you.
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Each time an appointment is booked or a call is made, you will receive a notification of the booking or call, and the applicable platform fees will be debited from your wallet.
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In case the wallet balance decreases, you will receive email/SMS notifications to recharge.
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You can track the number of appointments/calls you've received on the Practo app.

Unlock exclusive access to our highly acclaimed
clinic management software suite – available through a paid subscription!

Unlock exclusive access to our highly acclaimed clinic management software suite – available through a paid subscription

Enable Digital Health Records such as prescriptions, bills and more.

Create records of diagnosis and other notes for reference

Advanced inventory management

Advanced billing and invoicing systems

Unlock exclusive access to our highly acclaimed clinic management software suite – available through a paid subscription

Join 55000+ clinics & hospitals already on Prime

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FAQs

How does Practo Prime work?

Practo Prime is a technology product designed for clinics and hospitals that assists in growing your practice and enhancing the overall patient visit experience. It enables the clinics/hospitals to get visibility in the Prime listing, 24*7 instant booking, advanced calling system, and appointment notifications, amongst other benefits.

What does platform fee mean?

Practo charges the clinic or hospital a one-time platform fee the first time a patient uses our platform to connect with them. This is valid for the unique connection period, on a rolling basis. Within this period, unlimited repeat appointments are allowed and are not charged for.

How much time do I need to invest to get started?

Subscribing to Practo Prime is simple. Clinics and Hospitals can either buy directly or request a free demo at their convenience. A representative from Practo will reach out to you within 2 working days. They will also guide you through the setup process.

What happens to my profile if I don't subscribe to Practo Prime?

Individual doctors and RMPs cannot subscribe to Prime. Only clinics and hospitals can. If your clinic/hospital has not subscribed to Prime, your profile will still be available on Practo and patients will still be able to search for your clinic/hospital. But it will not have the benefits that come with Prime.

How do I deactivate Practo Prime?

Clinics/Hospitals can discontinue Prime at any time. Just give a call to your account manager or reach out to our support team at support@practo.com and we will be happy to help you out.

In case I need help, who do I speak to?

Our customer support team is always ready to help you. You can contact the support team with any queries at support@practo.com
Practo Pro app

Download Practo Pro app

A powerful app that lets you manage and grow your practice.

Manage your profile with advanced profile editor

Respond to patient stories for your practice

Provide online consultation to patients

Manage your clinic with a Ray by Practo subscription

See patient records from anywhere

Track your clinic’s performance on the go

Manage and track your Prime subscription