Fortis Escorts and Heart Institute

Fortis Escorts, Okhla, Delhi

Brief History/Overview:

Fortis Escorts, New Delhi has established itself as a pioneer in the field of Cardiac Care and is recognized for its path-breaking work and services to numerous heart patients. Armed with clinical expertise and cutting-edge technology, Fortis Escorts Institute has enriched numerous lives through its world-class treatment and compassionate patient care. Many doctors working at this hospital are Padma Shri and Padma Bhushan recipients. This hospital has NABH accredited hospital, NABL accredited lab, NABH accredited in nursing excellence, and NABH accredited blood bank.

Meaning of the Fortis Logo:

The logo of the Fortis brand projects is a symbol of human values such as trust, ethics, service, and quality. The union of the green color hands and a red dot represents Fortis’ path to healthcare. The green color of hands represents compassion, nurturing, generosity, wellbeing, and health. The red dot stands for energy, spirituality, courage, and a symbol of good luck.   

Admission Process:

• To admit a patient in the Fortis Escorts Hospital Okhla, Delhi, one should get an admission note from the doctor and need to give it to the admission counter.
• If the patient is insured, then the patient will be sent to the insurance desk.
• A Unique Identification Number [UID] will be generated which can be used to save all the medical records of the patient by the hospital for future reference. 

Discharge Process:

• The discharge process will be handled by the respective IP co-ordinators.
•  The unused medicines will be returned, and a discharge summary will be prepared by the concerned department.
• If any discharge medicines or medical devices are prescribed, then the doctor will explain how to use them.
• Finally, the bill will be handed over to either patient or caretaker. 

Guideline for Visitors:

• Fortis Escorts considers the family & friends of the patients as a vital part of the recovery process. 
• At the time of admission, passes for visitors will be issued and all the visitors are requested to wear these passes while on the premises of the hospital.
• For the safety of the patients, the visitors are limited during visiting hours.
• Visitors under 12 years old are restricted on patient floors to protect children from any infections.
• Before & after visiting, sanitation of hands is mandatory.
• Mobile phone use is prohibited in the areas where patient monitoring & medical equipment are in operation. 

Patient & Attendant Responsibilities:

• Provide complete and right information including full name, address, date of birth, name of the insurance company, past illness, and medical details.
• Updating the doctors and nurses about the effectiveness of the treatment or operation.
• Should bring only necessary items to the hospital, leave valuables at home.
• By hospital rules and safety regulations, noise levels must be as low as possible while talking or attending a phone call.
• The attendant or patient handles keeping appointments on time. If not, call the doctor or hospital. 

Patient & Attendant Rights:

• Being a patient or caregiver, you have the right to be treated with respect, dignity, and compassion in a safe and clean environment.
• Protection to your privacy and confidentiality in treatment options, and examinations.
• A clear and detailed explanation by the doctor about the diagnosis, benefits, and risks of each treatment.
• Protection from physical mistreatment and carelessness.
• Either patient or attendant can request a copy of their medical records. 

Location Selector in Delhi:

• Fortis Escorts, Okhla - Delhi
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Hospital Speciality:

Fortis Escorts Hospital is one of the outstanding healthcare providers in the city with over 30 specialties. This hospital supplies a special focus on:

• Cardiac sciences
• Orthopaedic & Joint replacement
• Urology
• Neurosurgery
• Gastro sciences
• Oncology
• Critical care
• Bariatric & Metabolic surgery
• Blood disorders
• Breast surgery
• Cosmetology 

Hospital Facilities:

Facilities provided by Fortis Escorts are:

• International patient care
• Pharmacy
• Operation theatres
• Ambulance service
• Blood banks
• Diagnostic center
• ATM services 
• Car parking 
• Cafeteria
• Security
• IP manager
• Linen, and Laundry
• Housekeeping
• Allied service manager, OP manager, Guest relation manager.  

Visiting hours for in-patient wards:

• In-wards - 10 am to 11 am
•                   4 pm to 7 pm
• ICU - 11:30 am to 12:30 pm
•           4:30 pm to 5:30 pm
• Emergency services - 24 hours