Fortis Healthcare, led by the vision of late Dr. Parvinder Singh of creating an integrated healthcare delivery system in India acquired Escorts Heart Institute and Research Centre Ltd. in 2005. Established in 1988, Escorts celebrated 25 years of Cardiac excellence in 2013.Fortis Escorts Heart Institute has set benchmarks in cardiac care with Paediatric path breaking work over the past 25 years.Today, it is recognised world over as a centre of excellence providing the latest technology in Cardiac Bypass Surgery, Interventional Cardiology, Non-invasive Cardiology, Paediatric Cardiology and Paediatric Cardiac Surgery. The hospital is backed by the most advanced laboratories performing complete range of investigative tests in the field of Nuclear Medicine, Radiology,Biochemistry, Haematology, Transfusion Medicine and Microbiology.Fortis Escorts Heart Institute has a vast pool of talented and experienced team of doctors, who are further supported by a team of highly qualified, experienced & dedicated support staff & cutting edge technology like the recently installed Dual CT Scan. Currently, more than 200 cardiac doctors and 1600 employees work together to manage over 14,500 admissions and 7,200 emergency cases in a year. The hospital today has an infrastructure comprising of around 285 beds (it currently enjoys 100% occupancy rate), 5 Cath Labs besides a host of other world-class facilities.PATIENT CENTRICITYCommit to 'best outcomes and experience' for our patients.Treat patients and their caregivers with compassion, care and understanding.Our patients' needs will come firstINTEGRITYBe principled, open and honest.Model and live our 'Values'.Demonstrate moral courage to speak up and do the right things.TEAMWORKProactively support each other and operate as one team.Respect and value people at all levels with different opinions, experiences and backgrounds.Put organization needs' before department / self interest.OWNERSHIPBe responsible and take pride in our actions.Take initiative and go beyond the call of duty.Deliver commitment and agreement made.INNOVATIONContinuously improve and innovate to exceed expectations.Adopt a 'can-do' attitude.Challenge ourselves to do things differently.
Okhla Road, New Friends Colony
Landmark: Sukdhev Vihar Metro Station
Okhla, Delhi
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Mon - Sun
08:00 - 09:00
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Visited Dr. Brig. Pankaj Puri (Gastroenterologist)
After a bad experience at the liver department in Apollo Indraprasth, I visited Dr Pankaj Puri for my mother's liver issue after my husband's recommendation. We feel blessed to get a doctor like him. He understands the patient and educates them about the small little things that should be taken care of. We were very much worried before visiting him but he gave us a sense of relief and started my mother's treatment. He is very friendly and listens to every question that you ask and answers it patiently. While my mom went through so many tests including a biopsy, Dr Puri made the whole process smooth and kept assuring us. He respects your financial condition and suggests things accordingly. I feel my mom's liver and health is in safe hands. Nowadays it's very difficult to get a doctor like him. I will strongly recommend him for any kind of gastro or liver-related issues. I am so glad we found a doctor like him. I was facing some gastric issues and took his advice on it. I, my family and friends have decided to visit him for any kind of liver-related or gastro related issues without a second thought. I stay in New Gurgaon and visit him at Okhla but it's all worth it. ** ** *** **** ****** * **** **** *** ** ****
Visited Dr. Avi Kumar (Pulmonologist)
Happy with: Doctor friendliness
Extremely efficient service with a smile
After a visit to Apollo hospital last month ( to Dr Sanjay Sikka) which was amazing for the slipshod and surly behaviour of the staff, I went with no great expectations to Fortis Esc Heart Institute ( Mouthshut won’t allow me to use the full word ??) , when I went to meet Dr Avi Kumar, to be extremely pleasantly surprised by the whole experience .
From Mithlesh, Dr Kumar’s coordinator, who replied back to me at 10.30 pm! when I messaged him to check on the earliest appointment I could have for my sons bronchitis, to smiling efficient helpful Shobha at the registration desk at the OPD 6th floor , Rakesh Rai who was coordinator on the spot and the efficient young ladies who were concierges on the waiting room floor easing and smoothening all processes, each was so efficient while smiling pleasantly that the experience was a study of sharp contracts with my Apollo experience!
And this was to all the patients and accompanying relatives there, it being a reasonably busy Sat morning .
Very grateful indeed ..
These specific staff members indeed deserve kudos for making a dreaded hospital experience so easy for us all ..
Visited Dr. Aparna Jaswal (Cardiologist) For Pacemaker ImplantationStress Echocardiography
Happy with: Doctor friendlinessExplanation of the health issueTreatment satisfactionValue for money
We visited Dr Aparna Jaswal initially in July 2019, related to fainting episode of my Father. Since we visited other Cardiologist in other hospitals in Delhi, everyone recommended to go for a Pace maker implantation. So we thought to visit Fortis Escorts once, so Dr. Ashok Seth recommended us to consult Dr. Aparna Jaswal for Pace Maker implantation. So, she did some ******** test and arrived at the conclusion that the patient doesn't need Pace maker at all.
Her attitude is, Doctor should be convinced first if a patient needs a particular treatment/procedure or not is commendable. *** ******* ********* *** *********** *****************
Above all, she is a good human being first than a Doctor.
Visited Dr. Aparna Jaswal (Cardiologist) For Implantable Cardioverter-Defibrillators (Icds)
Happy with: Doctor friendlinessExplanation of the health issueTreatment satisfactionValue for moneyWait time
First of all Dr. Aparna's friendliness towards the patients and attendees is too good, a person will never hesitate to share even a minor issue to doctor and sometime that minor information from patients really help to find the root cause of the disease. *** ** ****** **** *** ***** ********* ** *** ********** ****** very cool and calm by nature.
She hardly took 10-15 minutes to implement the ICD device for my elder brother whereas we were worried that it might took long time.
My brother is doing good and no issues at all so far.
I even consulted over the phone couple of times and she never upset me. Thank you very much for all your help.
Q: What are the Visiting hours for IPD Patients?
A: Ward: 5-7 pm ICU: 11:30AM TO 12:00PM
Q: Does the Hospital have a Cafeteria?
A: Yes
Q: Visiting Guidelines for ICU?
A: 1.Visitors allowed only in visiting hours 2. No use of mobile phones 3.Use of Hand rub and PPE before entering the ICU
Brief History/Overview:
Fortis Escorts, New Delhi has established itself as a pioneer in the field of Cardiac Care and is recognized for its path-breaking work and services to numerous heart patients. Armed with clinical expertise and cutting-edge technology, Fortis Escorts Institute has enriched numerous lives through its world-class treatment and compassionate patient care. Many doctors working at this hospital are Padma Shri and Padma Bhushan recipients. This hospital has NABH accredited hospital, NABL accredited lab, NABH accredited in nursing excellence, and NABH accredited blood bank.
The logo of the Fortis brand projects is a symbol of human values such as trust, ethics, service, and quality. The union of the green color hands and a red dot represents Fortis’ path to healthcare. The green color of hands represents compassion, nurturing, generosity, wellbeing, and health. The red dot stands for energy, spirituality, courage, and a symbol of good luck.
Fortis Escorts Hospital is one of the outstanding healthcare providers in the city with over 30 specialties. This hospital supplies a special focus on:
Facilities provided by Fortis Escorts are:
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