Question 1

What are the Visiting hours for IPD Patients?

Accepted Answer

17:00 hrs to 19:00 hrs

Question 2

Does the Hospital have a Cafeteria?

Accepted Answer

Yes

Question 3

Visiting Guidelines for ICU?

Accepted Answer

Visiting Hours: Evening - 05:00 pm to 07:00 pm. For all ward patients & ICU patients. Only TWO Patient Attendant Passes will be issued during entire stay of patient. Only one attendant is permitted in hospital premises. Other attendant to wait in visitors waiting area near IN Gate. NO attendant will be allowed to stay with patient at bedside in ICU. Passes are issued WITHOUT ANY DEPOSIT FEE 100 will be charged for loss of each pass. Please return the attendant pass at the time of discharge at IPD billing. Children Below 12 years of age are not allowed inside hospital. Outside food, medicines, flowers, bedding, blankets are not allowed in hospital premises. For single & twin sharing room in WARDS, Only ONE attendant is allowed to stay with patient. NO photography is allowed in hospital premises. Visitors/ Attendant under influence of ALCOHOL will not be permitted entry in hospital premises. Hospital Management will not be responsible for loss of any personal belonging (mobile, cash, jewellery etc.) of patient, attendant or any visitor.

Question 4

What is the Admission Process?

Accepted Answer

For Cash Paying Patient: Patient can get admit in any of the bed category available in the hospital and preferred by patient. Bed reservation can be done priorly or at the time of admission by visiting the admission department on ground floor. For TPA/Corporate/Insurance Patients (Planned Admission) prior approval has to be taken from respective company by filling pre-authorization form in Corporate Cell Department located at ground floor in annexure 2 building near accident and emergency. In case of emergency pre-authorization can be filled within 24hrs of admission. At present Cashless facility for GIPSA Insurance Companies, CGHS and Apollo Munich Health Insurance is not available in the hospital.

Question 5

How can I get a discharge summary?

Accepted Answer

Discharge summary is handed over to patient/relative at the time of discharge.

Question 6

Can a family member spend a night with the Patient? Will this be at an extra cost?

Accepted Answer

For patient`s in ward as per hospital policy, Patient Attendant/Relative should be available with the patient 24x7 bedside. Waiting Area facility is available for ICU Patient Relatives. No charges for accommodation unless room is retained by Attendant/Relatives of ICU Patient. Charges will be applicable for meal services or any other services availed by Patient Attendant/Relative in the hospital.

Question 7

Does this Hospital provide International Patient Services?

Accepted Answer

Yes

Question 8

What are the Diagnostic Imaging Services available at the Hospital?

Accepted Answer

Bone Mineral Densitometry (DEXA) Computerised Tomography Scan (CT Scan) Magnetic Resonance Imaging (MRI) Magnetic Resonance Guided Focused Ultrasounds. Mammography Ultrasonography (USG) Image Guided Biopsies and Interventions Interventional Radiology X - Ray USG Guided Biopsies and Interventions Positron Emission Tomography Scan (PET-Scan)

Question 9

Who is a Nephrologist?

Accepted Answer

A nephrologist is a medical doctor who specializes in diseases and conditions that affect the kidneys. They are experts in kidney function and are also known as kidney specialists.

Question 10

Who is a Plastic Surgeon?

Accepted Answer

A plastic surgeon is a surgical specialist who is dedicated to the reconstruction of facial and body defects due to birth disorders, trauma, burns, and disease. Plastic surgery is intended to correct dysfunctional areas of the body and is reconstructive in nature.

Question 11

Who is an Endocrinologist?

Accepted Answer

An endocrinologist is a medical doctor who specializes in the endocrine system, which is the network of glands that produce and secrete hormones. They are experts in hormonal imbalances and the diseases that result from them.

Nanavati Max Super Speciality Hospital, Vileparle West

Nanavati Hospital, Vileparle - Mumbai

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