Axis Orthopedic Hospital, Andheri West

Went for a minor issue. Turned out to be the most over priced visit. The doctor prescribed medicines (multivitamins etc) worth rs. 8,000. The pharmacy at this clinic ** **** **** ** ** ******** and billed us for 12K, and on careful investigation we reduced the dosage to what was prescribed and it was still 8K. This + doctor fee + physiotherapist at clinic, we ended up spending over 10K over a **** **** ***** issue **** ****** *** *** **** ** **** ************** ** **** **** ******* **** ******* *** ****** **** *****

I visited Dr. Umesh Shetty because of the proximity to my location. However, my experience was disappointing ** ** ****** ******* **** **** ****** ** **** ********** ** ********* **** ********* Regardless of the nature of your ailment, you end up spending over ten thousand rupees because he exclusively prescribes medicines available only in his clinic. *** ****** ** *********** ********* ****** ** **** ** *** ******** ** ***** ******* *********** But when you research the prescribed medicines later, you realize they aren't even available online. ** ******* ** ** * ****** ** ******* ******** *** ********* ***** *** I strongly discourage anyone from seeing this doctor. *** ********* *** ***** ********** ************ **** ****

What sort if doctor you are if you can’t respect your patient’s time? Waiting period of more than 1 hour shows how much you care about your patients. No point of taking of appointments because patients will still be waiting for hours and this doctor won’t reach his clinic at the committed time.

As much as the staff and doctor was fine I spent 10k only to get checked for some nerve compression ! And I can’t even tell what was the issue

Will have to go and ask again

5k we’re meds for a month and 5k consultations physiotherapy and X-rays- which they didn’t give me back

I will have to visit again and take them

Even still it’s expensive as ji don’t have a major issue

Dr Umesh Shetty is a very friendly doctor. Explained very well about the problem and it's healing process. He is a very patient Doctor. Gave good amount of time to listen. Thank you Doctor. My fracture healed up very quickly all thanks to the treatment given along with the medicines.

I really came to visit him just because of his experience; but i am highly disappointed by the way he talked to me and explained me. He didn address my problem properly, didn’t even ask me properly or told me what my problem is. And the most disappointing thing.. the moment i entered he was on a call for 10 mins **** ** ** ** * **** ***** ** * ******** and then he asks me yes what happened **** * **** **** *********** Felt weird and disappointed.

My appointment was changed four times. First it was 11 am. Then 3 PM, then 3:30 PM and then 5:30 PM. Not professional way.

Should appreciate other peoples time paeticularly when I communicated that patient is a senior citizen and she has experienced a fracture

The doctor will firstly not meet on committed time - atleast an hour delay. They will force you for physiotherapy for which there is additional charge which ia not informed by the doctor - *********** * *** **** ** ***** **** *** ** *** * ** ********* ******** ** *** ****** *** **** ***** *****

I got an appointment for 12:30 pm as soon I reached there the guard told me doctor will come at 3:30 pm . I didn’t bother to listen to him and went to the hospital. The receptionist checked my appointment and asked me to wait for 2 mins . I waited for almost 20 mins and then out of no where they told me that they themselves rescheduled my appointment for 3:30 pm as doctor was in OT .

What is this behavior? Why did they even ask me to wait ? Huge disappointment!!!

Please improve your services.

She was kind, attentive, and very accommodating. She took the time to understand my concerns and guided me through the diagnosis process with care. Her support made a real difference.