Cloudnine Hospital, Malad West

1.5 years ago, we visited a few reputed gynaecologists of Mumbai to choose our doctor. We were not yet pregnant. Our pregnancy was going to be "high risk pregnancy" due to a history of late miscarriage at 24 weeks during our previous pregnancy. Having done enough research, our conversations were centred around two topics:

- identifying the cause of our previous pregnancy loss

- understanding the plan of action during this pregnancy (to avoid any mishap)

Not fully satisifed by several renowned gynaecologists, we ended up in the cabin of Dr. Nikhil Datar. And what a fortunate day it was, for we found a doctor who answered all our questions even before we asked them. We were simply listening the entire time. It was evident that he specializes in high-risk pregnancies.

When we left his cabin that day, we were smiling ear to ear, for we knew everything is gonna be fine this time because we had Dr. Datar with us. :-)

Before we started planning again, he got me tested to rule out the causes of earlier miscarriage. Finally, we were down to two - vaginal infection and weak cervix. Both played a crucial role in our pregnancy this time as well.

When we got pregnant, he asked me to be extremely vigilant and raise as many alarms as possible. In his own words, "Feel free to raise 100 alarms. We will address all of them with full rigour. Even if 1 of them is true (rest 99 false) and we are able to address that and avoid a mishap, we would be successful". During the course of pregnancy, I suffered repeatedly from vaginal infections which were effectively managed by Dr. Datar through minimum medications. At 4 months, there was a sudden drop in the cervical length (from 4cm to 3.2cm within a week). Normal course of action in this case is cervical cerclage. But Dr. Datar managed it by putting me on bedrest for 3 months and administering progesterone tablets and injections. At 6 months I was also diagnosed with gestational diabetes.

Given all the complications, we were skeptical of crossing the 36 weeks mark, let alone have a normal delivery.

But miracles do happen! In December 2022, we delivered a healthy baby boy at 38+ weeks through normal vaginal delivery.

Undoubtedly, Dr. Nikhil Datar is the best gynaecologist in whole of Mumbai.

He is so experienced yet grounded, has a plethora of knowledge and very clear and systematic approach. On top of that, he is so jolly that he makes you smile even during the toughest situations. I had a laugh or two even during the last stage of contractions.

No words are sufficient to describe our gratitude for Dr. Nikhil Datar.

P.S.: He is always just a whatsapp text or phone call away!

Words truly fall short to express our gratitude for everything she has done for us. From the very beginning till the safe delivery of our baby girl, her compassion, personal touch, and constant concern gave us immense strength and confidence throughout this journey.My wife had a severe contraction as early as the 27th week, but with her perfect guidance, continuous support, and timely interventions, we were able to manage the situation safely and reach the 37th week. She not only treated and guided us professionally and medically throughout the entire pregnancy period, but also lifted us mentally and psychologically, helping us overcome every hurdle with confidence and positivity.She was always available on WhatsApp or calls whenever needed, without even a single instance of delayed response. Most of the time, her replies came within minutes, sometimes even seconds, which truly reflects her extraordinary commitment to professionalism combined with humanity.On the night of delivery, the way she patiently guided us till we reached the hospital, personally monitored every development, and kept us continuously informed throughout the night reflects not just her medical excellence, but her deep sense of responsibility and care. The way she repeatedly called and checked on our situation while we were travelling from home to the hospital on the night of delivery was simply heart-touching. We genuinely felt as if we were under the care, guidance, and emotional support of a close family member.Honestly, it felt that she was even more stressed and emotionally invested than us that night, ensuring that our baby arrived safely into this world. That level of involvement and concern is something we can never forget.We truly believe that it was her divine hand on us and on our baby that made this entire journey so safe, reassuring, and blessed. Her presence felt nothing short of divine to us, truly a Goddess in the form of a Doctor.Words cannot express how overwhelmed and blessed we feel because of her constant personal attention during our journey*** *** *********** *** ****** *** **** *** ** *** **** ************* ** ******* *************** *********** *** ** *** ********** *** ****** ******** ** *** *** ******* ** ** *** ** *** ************* *** **** ********* ******** *** we feel immensely fortunate that our baby came into this world under her care.Thank you, Ma’am, from the depths of our hearts, for your dedication, blessings, and for holding our hands through the most precious moment of our lives. We will remain forever grateful, Ma’am **

My second pregnancy was unexpected. Things weren't pretty good at my health side as I was recovering from covid 19 and stomach ulcer hence things were quite uncertain. What made it even more complicated was moving in to a completely new city for me ie Mumbai. Unsure about good medical facility in my nearby area I went to hospital Malad as it was a Maternity specialized hospital.There I met Dr Pooja Shukla and raised all my concern and health issues. She was a very patient with all my queries and she guided me regarding all my health concern.The first time I heard the heart beat of my baby me and my husband both were elated ♥️.But this was not it, continuously juggling from office work to handling pregnancy was getting difficult. In my second trimester I got gestational diabeties, hypertension and severe abdominal pain. Dr Pooja Shukla was always there to constantly guide, gave me best possible medications and was keeping track with multiple sonography just to ensure that both me and the baby is fine. I cannot forget her constant reminder to me that "Shipra for me both the health of baby and you is important". Be it on overnight calls or early morning checkup Dr Pooja Shukla was always there for me. As I reached my third trimester due to hypertension, uncontrollable gestational diabeties I experienced breathlessness even I couldn't feel my baby movements. My heart sank and we panicked. My family immediately contacted Dr Pooja Shukla who was not in the town recommended me to admitted in a near multi-speciality hospital. Within no time she spoke to the doctor's there and arranged everything for me even before I could reach there. I can never forget the day called me at 12 in the night and ask me about health and reiterated that for me it doesn't matter if she does the delivery or the doctor in the other hospital her priority is our safety so that we are out of danger of risking our life. My situation was brought under control and the she was constantly in touch with the doctor's there .Finally after consulting with an endocrinologist her team Dr Pooja Shukla and we decided to go for an elective C section which was still risky as it was only 33 weeks and the baby was still very premature. On 24 February my son Ved was born. 😊♥️It wasn't a easy journey but the constant support and guidance given by Dr Pooja Shukla along with the support of my family both me and my baby was healthy and happy. 😊The post operation care given my hospital was exceptionally good. The hospital rooms were very neat and clean also spacious.Staff was courteous and polite. All facilities including food and medical was good. Both me and my husband would like to thank Dr Pooja Shukla as she provided me the best in class most advanced treatment, she diagnosed my issues properly, was a constant support, her correct guidance brought us out of the risk of losing my baby and her timely tracking of growth of the child and the same time comforting me all the emotional trauma i went through. ♥️ Angels always do not come only in fairy tails but some also come with the white coat saving lives. Thank you Dr Pooja Shukla. 🧑‍⚕️

After 35 days of my delivery, when my immunity was still low, I suddenly developed severe stomach pain, vomiting, and was diagnosed with jaundice. Even though this was not a gynecological complication, the first person I reached out to, out of faith and complete trust was Dr. Shweta Shah, who had ensured a smooth and safe delivery for me just a month earlier. She immediately guided me over the phone, but, my condition worsened and I had to be admitted to the hospital. She continued to support me throughout, without a moment’s hesitation.

What touched us deeply was that even though my treatment was under a physician and not related to her specialty, Dr. Shweta stayed in constant touch with him, reviewed my reports directly, and even followed up with the lab herself for faster updates. She was not supposed to do any of this, yet she did, purely out of concern and humanity.

Her selflessness, her commitment to her profession, and the deep human connection she builds with her patients truly do not end here.

The moment that truly broke me was when the physician told me not to breastfeed my one-month-old baby for at least a month. As a new mother recovering from illness, this caused real emotional trauma. In that vulnerable moment, the only person I felt I could rely on was Dr. Shweta. Without me even asking, she took the time, despite her extremely busy schedule, to consult her colleagues, re-evaluate my reports, medications and call me personally to guide me on breastfeeding. She reassured me, helped me understand the situation clearly, and supported me like a trusted partner, just as she has done for the last one and half year since the beginning of our pre-pregnancy journey.

In a city like Mumbai, where every second matters, an extremely busy and highly accomplished gynaecologist of such stature still spared her precious time for us, even when my medical issue was not related to her. This speaks volumes about her unmatched professionalism, her compassion, and her extraordinary dedication to her patients.

We are truly, deeply grateful for the way she stood by us during such a difficult phase, giving her time, attention, and genuine care. Thank you, ma’am, for your selflessness and for going far beyond your duty. We remain forever indebted to you.

Lots of love, respect, and our heartfelt wishes for your bright, fulfilling, and ever progressing professional and personal journey ahead****

With deepest gratitude

Manasi, Rudra and your loving Vrinda💕 **

I cannot express enough gratitude to Dr. Nikhil for the exceptional care he provided during my high-risk twin pregnancy and delivery. From the very beginning, his calm demeanor and expertise were a sanctuary for me; he truly helped me navigate a stressful period without taking on *********** "tension," making me feel safe and informed every step of the way.​Expert Surgical Care & Innovation​When it came to my C-section, Dr. Nikhil’s immense experience was evident. He ensured the delivery was smooth and handled with the utmost precision. What truly set my recovery apart was his proactive approach—he utilized a drainage pipe for my stitches, a technique that significantly accelerated my healing process and minimized discomfort. It is rare to find a surgeon who balances technical mastery with such thoughtful post-operative care.​Compassionate Emotional Support​Beyond the physical surgery, Dr. Nikhil supported me through one of the hardest emotional hurdles a new mother can face: the guilt of being unable to breastfeed. In a society that places so much pressure on "liquid gold," I was struggling deeply. Dr. Nikhil shared an insightful article he had written on this very topic, which completely shifted my perspective and helped me overcome that guilt.​Empowering New Mothers​He didn't just stop at healing me; he empowered me. He encouraged me to share my own journey and write an article to help other struggling new moms. This level of mentorship and advocacy for maternal mental health is what makes him more than just a doctor—he is a true healer.​I highly recommend Dr. Nikhil to any woman looking for a doctor who combines world-class medical expertise with genuine, life-changing empathy.

Dr. Pooja is an amazing healthcare professional who understands every individual’s needs and provide counseling in a complete unique manner. As we are first-time parent, our questions and enquiries list were always on higher side, but she was kind and compassionate enough to patiently respond to our unlimited queries.

She possesses good friendly nature, which keeps parents at very comfortable position to manage anxiety and keep us at ease. *** **** *** * ***** ********* ** managing different conditions including co-morbid conditions which ensures mother and fetus health is being taken care appropriately.

Dr Pooja's skilled guidance and calm presence throughout the entire journey reassured us and gave us the confidence we needed during this significant life event. Her attentiveness to both the medical aspects and our emotional well-being made all the difference in ensuring a smooth and safe delivery. She also used to share her personal stories with us during our visits which helped us to gain more confidence.

Words cannot adequately convey how grateful my family and I are for the extraordinary care she provided. Her professionalism, patience, and genuine concern for our well-being were evident, and we truly felt that we were in the best hands possible. Throughout my pregnancy journey marked by blood thinners, and frequent scans, Dr. Shukla's guidance was dispensable.

Her personal touch and warmth makes her an exceptional doctor, and I wholeheartedly recommend her to anyone seeking unparalleled medical expertise during their nine months journey.

Dr Pooja's passion for her profession shines through, and it is thanks to doctors like you (Dr. Pooja) that we are able to welcome our precious bundle of joy into this world with such happiness and peace of mind.

With deepest appreciation,

Seema and Ankit Malde

I searched Dr Pooja online as an in-house consultant at CloudNine and after a thorough review I chose her for my Placenta Previa - high risk pregnancy cum surgery case which I was aware is going to be Elective C Section as Placenta was covering the OS completely. Dr Pooja is an Intelligent Doctor I must say. When I went to her during my last trimester as we shifted to Mumbai and wanted a reliable doctor. After visiting her in December 2023, I was convinced with her understanding. Her logic and basics are very clear. She is a very straightforward Doctor and gives clear information with reasoning if you ask her any questions or queries. She listens carefully even though she is super busy and gives answers and never ignores your question. She was very much comfortable with giving online consultation since we were coming from Far away (Wadala to Malad ) and due to Placenta Previa wanted to avoid travel. She gave proper support in this regard understanding the situation and was even ready to travel to CloudNine vashi center in case needed.The most important thing i liked was that she met me once in December 2023 and she remembered that I took only 1 dose of Tetanus only. Understand, it could be protocol for a series of injections. But she clearly remembered the second dose of pending was amazing. And gave me confidence for her to do Surgery on me.Just to add I have had a history of multiple miscarriages, multiple IVFs failures, and the age factor too. So it's considered to be a real high risk pregnancy. But thankfully i was fortunate and blessed with the baby boy bov after 10 years.She provided exceptional care throughout my pregnancy journey with her and delivery, demonstrating a remarkable blend of professionalism, expertise, and compassion. During operation their expertise and quick decision-making ensured a safe delivery for both me and my baby. The support staff were equally remarkable, providing attentive care and creating a comforting environment. The safety measures implemented were thorough, making me feel confident in the care I was receiving. I highly recommend Dr Pooja as she handled a very complex surgery with utmost patience n outstanding care .

A Heartfelt Thank You to Dr. PoojaWe are deeply grateful to Dr. Pooja for the incredible care and unwavering support we received throughout our treatment journey. From our very first consultation, we felt an immediate sense of comfort and trust in her expertise. Dr. Pooja not only addressed every concern and complication with exceptional patience and kindness, but also took the time to explain each step of the process in detail, ensuring we always felt informed, reassured, and at ease.Her calm demeanour and compassionate nature meant the world to us. No matter how many questions we had, she remained approachable and genuinely caring, going far beyond the role of a medical professional—it truly felt like we had someone looking out for us on a personal level.Thanks to her expert guidance, I am now recovering well and growing stronger every day. What touched us most was Dr. Pooja’s incredible dedication—even though she was out of town on the day of my emergency C-section, she remained in constant coordination with the radiologist and other doctors while making her way to the hospital. Remarkably, she arrived on time for my operation and even came to meet us in the pre-OT room just to comfort us before the procedure. That thoughtful gesture, especially on such a critical day, is something we will never forget.Words cannot fully express our gratitude for everything Dr. Pooja has done for us. We feel incredibly fortunate to have been under her care and would wholeheartedly recommend her to anyone looking for a gynaecologist who combines exceptional skill with heartfelt compassion.Thank you, Dr. Pooja, for everything. You’ve made a lasting difference in our lives.

I feel incredibly grateful to have had Dr. Pooja as my gynaecologist through one of the most important journeys of my life — my twin pregnancy **

I’ve known her for over 5 years, and when my husband and I decided to start our family, there was never a second thought about who we would turn to — especially considering my autoimmune condition. From day one, Dr. Pooja has been a pillar of strength and reassurance.

Her approach is the perfect balance of professionalism and warmth. She is *** **** ********* ************* *** skilled, but also genuinely kind, approachable, and patient. She takes the time to explain everything clearly, listens without rushing, and ensures you feel confident and supported at every step.

What truly sets her apart is how proactive and attentive she is. Whether it was managing complications, guiding us through decisions, or simply checking in, she was always one step ahead. Her availability is unmatched — always reachable on call or message, which brought immense comfort during anxious moments.

Throughout my twin pregnancy, * ***** **** ***** ** ****** * ******* * **** * *** ** *** ****** *****.

Thank you, Dr. Pooja, for your unwavering support, care, and dedication. You are not just an exceptional doctor, but also a wonderful human being. I couldn’t have asked for a better partner in this journey **

Highly recommend her to anyone looking for a compassionate, reliable, and truly outstanding gynaecologist.

I cannot thank Dr. Pooja Shukla enough for the exceptional care, warmth, and unwavering support she provided throughout my pregnancy and delivery. From the very beginning, she wasn’t just a doctor to us — she became a constant source of comfort, trust, and reassurance.

Our journey began in early 2024 when we decided to start planning for a baby. On 6th January, with a mix of hope and nervousness, we visited Dr. Pooja for the first time. From that moment, her perfect blend of compassion, expertise, and genuine care made me feel completely at ease. It was clear — she was the one we wanted to walk this journey with.

In the last week of November, we saw the two lines confirming our pregnancy. With excitement and countless questions, we visited her again on 3rd December. Her calm demeanor, patient explanations, and attentiveness made all our fears melt away. No matter how minor a symptom, her diagnoses were always spot-on — and that accuracy made a critical difference in ensuring a smooth pregnancy.

Every visit to her clinic brought us joy. Even though there was always a long wait — a testament to how much her patients value her — we genuinely cherished those hours. Because we knew, once we stepped into her room, it would be filled with positivity, encouragement, and warmth. Some feelings are hard to describe in words — and this comfort and emotional bond we shared with her is one of them.

She made every step of our pregnancy memorable with the love and care she extended, not just to me, but to my husband as well. Whenever we faced challenges or concerns, we felt assured knowing she was there — that no matter what, she would guide us safely.

And then came the most special moment — in the OT room, when she lifted our daughter in her arms and said, “It’s a GIRL!” That moment will stay etched in our hearts forever. We were overwhelmed with joy, and to hear it from her made it all the more magical.

Dr. Pooja, thank you for being our anchor, our guide, and our strongest support. Me and Sushovan are truly your biggest fans. You’ve gifted us memories we’ll cherish for a lifetime.