Gums and Roots, Andheri West

My wife and I have been old patients of Dr. Rujuta Chitnis Karnik, even before she started her own clinic at Andheri (W). She is very highly qualified, extremely competent, soft-spoken, clearly explains the problem and the treatment needed to resolve the issue. My wife and I are fully satisfied patients. Dr. Rujuta Chitnis Karnik is our most preferred Dentist. She adheres strictly to appointment timings, which significantly reduces waiting time for patients at her dental clinic, Gums & Roots, now located near Good Shepherd Church in Andheri West. The highest possible standards of hygiene are maintained at her dental clinic.

My son used to be very shy and scared to try anything new. Neeraja has this beautiful collection of books and toys which took away his initial inhibition and made him relax. I remember the first session he refused to go inside the Doctors room for check up but Doctor was so patient and she talked him through and convinced him for the check up. Giving him all the information regarding every tool she used and its outcome thereby making him comfortable and open up to her.

Now we have regular check-ups and he looks forward to his fun time at the clinic. A big thank you to Dr. Neeraja Keni!

I had an incredibly wonderful experience at the clinic. Both Dr. Keni and Dr. Karnik are excellent.

I had recently experienced the most traumatic dental experience in the US and the stakes and expectations were very high when I decided to go with Dr. Karnik and Dr. Keni.

They both far exceeded my expectations - their subject matter expertise and skills are unparalleled and so is their honesty and professionalism! They have set the bar so high that I will not be able to see a different dentist in my lifetime. Thank you so much, Dr. Karnik and Dr. Keni!

I called on the clinic’s registered number to book an appointment specifically with an orthodontist regarding my retainers. The receptionist forwarded the call to the on call doctor who happened to be Dr. Neerja.

She spoke to me and when I clearly asked for an orthodontic consult, ******* *** ***** ** ************ (I didn’t know this at the time and she didn’t reveal either) herself, she asked me to visit the clinic assuring me of a proper treatment ******* ** ********* ** ** ** ************ ********* There she consulted me herself and all she revealed to me that she was a periodontist.

Even after confronting this with her, she asked me to pay the consultation fee while telling me, that the actual consultation can only happen with the clinic’s visiting orthodontist, who by the way visits only once a month in this clinic.

This is absolutely misleading patients who need immediate attention *** ****** *****

I request people to please be careful ****** ********** ***** ******* ***** **** ***** ****** **** ** **** *** **** **** ***** ************ ***** ** **** ****