Max Super Speciality Hospital - Saket West Wing

My father had a Video Assisted Thoracoscopic Surgery on ** in Max Smart ,Saket Hospital under Dr. Shaiwal Khandelwal Sir. Now it has already been six months and my father had a remarkable recovery post surgery. Sir has helped make this recovery possible both with his tecnical prowess during surgery and calm and encouraging demeanor post surgery which played a huge role for a patient like my father who was literally battling depression due to his long stint in ICU. Dr. Shaiwal Khandelwal Sir motivated my father and talked to him in a reassuring manner before surgery making him at ease. He painstakingly spent time talking to us and trying to understand each facet of the case and further explained the surgery and it's risks candidly to me and my mother. On the day of the surgery he battled for 6 hours in the operating room clearing blood clots or hemothorax. After the surgery he immediately sought us out and gave us a detailed review of everything that went on during the surgery. After that he spent 3 extra hours to make sure that my father was properly situated in ICU. His personal initiative and attention to detail soothed our frayed nerves. His advice post surgery and recommendations helped us greatly in making sure that my father made a full recovery. In this entire scary hospitalization episode which was frought with multiple issues Dr, Shaiwal Khandelwal remains inour memory the shining example of professionalism and humility that we wish for in our medical professionals. God bless you Sir.

HIGHLY UNPROFESSIONAL DOCTOR !!!!... she seemed to be least interested in patient's problems... did not even let us inside her room and kept us outside the whole time despite both patient and attendent wearing masks and faceshields... further, she did not do any physical examination of my sister while she kept saying that she had abdominal pain.**** ** ** ************ ***** *** ******* ******* ******* **** ******* * ******** *********** ******* she also did not ask any question... just scribbled on a piece of plain paper without appending her signatures *********** ** *** ****** ********* or stamp and asked us to do various tests... even this was okay...... but heights of her callousness, unprofessionalism and scant regard for her patients' wellbeing can be gauged from the fact that next day when my sister's symptoms and pain worsened we sent her a WhatsApp SOS message which she hasn't cared to reply even till date..* ***** **** ***** **** *** ******** ** ******** ***** *** *** ******* **** **** **** *** *** ***** *** **** ****** ****** what if patient needs emergency attention or needs to be taken to ER right away... won't she even reply...? ****** ***** **** *** *** * ******* *** *********** ******** ***** **** *** *** ** **** **** ************** *** ******** ************ she seems to be totally uninterested in extending any support to her patients even if it's as small as replying to their message...!!!! ** **** **** ** **** ********* **** **** ********** *** ****** **** *** *** **** *** ******* ** ***** ******** *** *** ** ** ******** *** ** *** ******** **** *********** *** ************ ********** **** ******** ******** *** ************** *** ** **** *** ******* ******* *** ***** **** **** **** ** **** **** *** ******* ********* *** ***** *** ********** **** ************** ************** *** **** ********** **** *** ** *** ***** *** ****** ** *** ********** *** ** ******** ******* **** ***** *** *** ***** ** ********** **** *** ***** ** *** ********* Will not recommend this doctor to anyone *** ******* ****** ** **** ***** **** *** **** ***** **** **** *** ***** ** *** ** * ****** **** *** ************* **** ***** ** *** ***** *** ************

Subject: Appreciation for the Exceptional Medicine and Care Provided

Dear Dr. Lipy Gupta

I hope this email finds you in good health and high spirits.

I am writing to express my heartfelt appreciation and gratitude for the exceptional medicine you provided during my recent treatment. Your expertise and compassionate care have made a significant difference in my well-being, and I wanted to take a moment to acknowledge your outstanding work.

I have experienced significant improvement in my symptoms, and the overall progress has exceeded my expectations. This outcome is undoubtedly a testament to your deep knowledge and expertise in your field. Your ability to diagnose accurately and prescribe the most suitable medication truly showcases your brilliance as a physician.

Thank you once again for your unwavering commitment to your patients' health and well-being. May you continue to make a profound difference in the lives of others through your exceptional medical expertise and compassionate care.

Wishing you continued success and fulfillment in your medical practice.

Regards

Mr. Maqsood Ali

My doctor dinesh khulkar recemend me to show dr madan for clearance of lever for kidney transplant on 14-09-21,then he write me some investigations like kun,lever febrosis,blood test and endoscopy of upper stomoch . On 18-09-21 I was there for endoscopy with all reports. Test done after giving half annesthsia. I went to doctor's chamber at 1pm for taking noc with all reports . After wAiting of approx 2hours my wife request to peon si many time but he refuse our request to show reports to dr. But he ignore than I was shout to peon . Then doctor came out and he totally refuse that your reports is ok but I can't give you NOC for surgery of kidney because you came without appointment. ****** *** *** ***** ******** **** ** ***** May be 2nd time you you you face this problem.

One patient . anil kumar singhal