Aster CMI Hospital

It’s practically impossible to put this in a few words, therefore I’m going to summarize this as concise as possible. My wife had been suffering from severe pain due to an ovarian endometriotic cyst. We’ve consulted numerous Doctors in Bangalore, but couldn’t narrow down to anyone due to various reasons such as – trust, intention (financial or service minded approach) etc. We almost gave up until we decided to check one last time, at Aster CMI Hospital, Hebbal. Turned out the best decision we ever made. We went through Dr.Chetana V’s profile on Aster and Practo, and felt the need to pay a visit. The very moment we stepped into her consultation room, without even uttering a word, we knew Dr.Chetana is THE ONE! So calm, composed, intelligent, assuring – I’m lost for words to describe her sheer brilliance! My wife and I were wondering why in the world did we explore all of Bangalore when the answer to all our worries was just 7kms away from our home! Dr.Chetana described my wife’s condition in detail and exact steps to address it. She is so experienced and skilled that with a look of her reports, she knew exactly what she was dealing with, and the precise actions needed to resolve it. We were stunned by her brilliance! Dr.Chetana has a wonderful team of Junior Doctors and nurses at Aster Hospital who work exactly in sync with Doctor, further enhancing our wonderful experience. The Junior Doctors under Doctor Chetana, sisters, nurses, housekeeping staff etc..literally everyone in Dr.Chetana’s team who fall under Aster’s ‘Birthing Center’ need to be applauded for their service minded approach and sincere concern for their patients. I’m yet to see any hospital or Doctor meet these standards, it’s just mind-blowing! Doctor Chetana and her brilliant team treated my wife’s condition via laparoscopic surgery. The surgery was so perfectly done that my wife woke up and started walking the very next morning! Dr.Chetana is a miracle, a TRUE MIRACLE! We have no words to express our gratitude to everyone at Aster. Therefore, we decided to express our gratitude in the form of a huge appreciation email to the COO and Head of OBG (Aster CMI Hospital), where we will be detailing every task performed to the tee of each person/team within Aster, which made my wife and I gaze in awe! Our heartfelt gratitude again to Dr.Chetana and Team. The service we received is a game-changer and inspiration for not just Karnataka, but for the entire nation to witness of how EXACTLY the health care industry in India should be! KUDOS!!

We met a lot of doctors, to understand what is best way forward for my mother’s heart condition (Valve being narrow, hence causing discomfort in chest during exhaustion). Most doctors rarely take out time to clarify the patient-caretaker doubts during the initial phases of decision making (surgery or not & associated trade-offs).

All this changed when we met Dr.Ganeshkrishnan Iyer in the CTVS department. He is one of the most patient individuals I have met who at his position (35+yrs of experience), takes time and effort to bring required clarity & confidence into patient/caretaker for decision making. It is through our multiple rounds of interactions/conversations with him & his team, did we become confident that we are in the right hands to go through with the surgery.

Once the surgery happened, both the Doctors and their team (extending to Dr.Nishith, Asha ma’am, Vaani ma’am amongst others) never hurried through their updates while my mother was in the ICU. They took time to explain her condition, the hypotheses behind any anomaly observed & possible routes of treatment if the anomaly continued over the course of stay. Basically, their attitude towards helping us get clarity on “the why” of the health at any point in time (pre & post surgery) never changed. If at all, it got better with time. Vaani ma'am was always there to help us meet doctor/co-ord any meeting required. This level of transparency & staying connected coupled with the recovery path of our mother was comforting.

Aster CMI's moto is “We treat you well”. It is only when you interact with a team of Doctors such as Dr.Ganeshkrishnan Iyer, do you really feel it materialise into something beyond words. It is humane, pragmatic and transparent. Additionally, the environment of the hospital (Seating areas in OPD, Cafes- Canteens, IPD wards-Private, Lighting and ventilation) are all comforting spaces to be in hard times like these as they do not intrude into already “emotionally draining” times.

Today, a week post Discharge, the team is still engaged with the progress of the individual post discharge. They take time to clarify all doubts and concerns. Even proactive follow-up at times when there are any concerns/false alarms. There is a sense of comfort with the decision taken and the overall journey so far. Looking forward to complete recovery & a healthier life going ahead for my mother from now.

Thank you to all the doctors, nurses, helpers and other staff of Aster CMI Hospital who helped us in these times.

I had a major neurosurgery last week done by Dr Ravi Gopal Varma and feeling like newly born again. The experience from the day 1 till today is awesome.Brain surgery is a life changing event and we want the best to treat us. Found Aster CMI as the place made for us. Since the day 1 everybody has a passion to help you. I got treated by one of India’s best neurosurgeon Dr. Ravi Gopal Verma and the moment I am in the hospital and meet this awesome team decided to get my brain tumour removed. Doctor and his team were very confident and I never felt that level of confidence anywhere else. Doctor is always there to remove those doubts and kept us positive which was the 80% of the cure. Moment meet him, I felt I am in the right hands to get treated. They started out with the best possible plan for me get treated and come out of it strongest possible. Doctor is very much careful on avoiding the post surgery compilations. He made me walk next day after my surgery and now feeling like I am born again. We loved the way he kept us positive throughout the toughest time of our life. Special shout outs to Dr.Jyoti who is always there in the hospital front office to help us get the diagnosis fast and clear. Thanks to Margaret from insurance team who helped us with the whole process with zero effort from our end. Pawan and other nurses and care supporters. I am thankful for god to take me to this Hospital and thanks myself for the rest of my life.

I wish Dr Ravi Gopal Varma good health and long life so he can treat more life in this world.

Thank you doctor you are awesome.

My 3+ Year old Daughter have ADHD (Hyper Activity) joined Aster before 6 months ago. She had speech delay with behaviour and Vision issues, am happy to see her improvement in speech and behaviour & vision slowly. Staff are really nice and helpfull. And mostly they understand the problem and act according, they treat every child according to thier comfort, there is the list of faculties whom i would like to say thanks to the NeuroKid (Paediatric Neurology) department

1. Speech Theraphy (Mabel) : She join recently few months ago, when last therapist left, we were bit nervous, but to our surprise she is very good with kids. Kids love her and feel very comfortable with her. My daughter started talking now with understanding the meanings. Ofcourse I recommend her. Aster must have her for her talent.

2. Physio (Kritika): That the real gem here. Every kids love her so much that they dont want to come back from her class (in good way). She understand the physology of kids and behaves really down to earth. She is the heart in Neurokid department. Kid love to play with her and learn things. Too good

3. Special Education : Behaviour (Laxmi) : She does her job with love for kids and perfection. She keep everyday record of your kids improvement. She know how to handle any kids. Salute her for her perfection work and patience. She gives time to kids to be comfortable and then starts.

4. Vision Theraphy (Kaushalya / Kiran) : My daughter had vision problem as well. Both the Vision thearaphist is young, smart, talent ed and ofcourse have a lot of pataince to tackle so many kids with different issues. Both of them are the most hard working. Hats Off

5. Psychology (Apoorva) : Thanks to her suggesstion, after we followed the same in home, we can see improvement in my daughter. She try to make the kid understand with very clear speech sound and actions. She is very good in her job

6. Receptionist (Bimbitha B P) : Aster is lucky to have such a smart and helpful lady, who understands problem, issue and help everyone. Behaviour is down to earth and always ready to listen to problem and help.