Visited Dr. Ganesh krishnan Iyer (Cardiothoracic Surgeon) For Coronary Artery Bypass Surgery(CABG)Aortic Valve Replacement
I recommend the doctor
Happy with: Doctor friendlinessExplanation of the health issueTreatment satisfactionWait time
We met a lot of doctors, to understand what is best way forward for my mother’s heart condition (Valve being narrow, hence causing discomfort in chest during exhaustion). Most doctors rarely take out time to clarify the patient-caretaker doubts during the initial phases of decision making (surgery or not & associated trade-offs).
All this changed when we met Dr.Ganeshkrishnan Iyer in the CTVS department. He is one of the most patient individuals I have met who at his position (35+yrs of experience), takes time and effort to bring required clarity & confidence into patient/caretaker for decision making. It is through our multiple rounds of interactions/conversations with him & his team, did we become confident that we are in the right hands to go through with the surgery.
Once the surgery happened, both the Doctors and their team (extending to Dr.Nishith, Asha ma’am, Vaani ma’am amongst others) never hurried through their updates while my mother was in the ICU. They took time to explain her condition, the hypotheses behind any anomaly observed & possible routes of treatment if the anomaly continued over the course of stay. Basically, their attitude towards helping us get clarity on “the why” of the health at any point in time (pre & post surgery) never changed. If at all, it got better with time. Vaani ma'am was always there to help us meet doctor/co-ord any meeting required. This level of transparency & staying connected coupled with the recovery path of our mother was comforting.
Aster CMI's moto is “We treat you well”. It is only when you interact with a team of Doctors such as Dr.Ganeshkrishnan Iyer, do you really feel it materialise into something beyond words. It is humane, pragmatic and transparent. Additionally, the environment of the hospital (Seating areas in OPD, Cafes- Canteens, IPD wards-Private, Lighting and ventilation) are all comforting spaces to be in hard times like these as they do not intrude into already “emotionally draining” times.
Today, a week post Discharge, the team is still engaged with the progress of the individual post discharge. They take time to clarify all doubts and concerns. Even proactive follow-up at times when there are any concerns/false alarms. There is a sense of comfort with the decision taken and the overall journey so far. Looking forward to complete recovery & a healthier life going ahead for my mother from now.
Thank you to all the doctors, nurses, helpers and other staff of Aster CMI Hospital who helped us in these times.