Cloudnine Hospital, Malad West

1.5 years ago, we visited a few reputed gynaecologists of Mumbai to choose our doctor. We were not yet pregnant. Our pregnancy was going to be "high risk pregnancy" due to a history of late miscarriage at 24 weeks during our previous pregnancy. Having done enough research, our conversations were centred around two topics:

- identifying the cause of our previous pregnancy loss

- understanding the plan of action during this pregnancy (to avoid any mishap)

Not fully satisifed by several renowned gynaecologists, we ended up in the cabin of Dr. Nikhil Datar. And what a fortunate day it was, for we found a doctor who answered all our questions even before we asked them. We were simply listening the entire time. It was evident that he specializes in high-risk pregnancies.

When we left his cabin that day, we were smiling ear to ear, for we knew everything is gonna be fine this time because we had Dr. Datar with us. :-)

Before we started planning again, he got me tested to rule out the causes of earlier miscarriage. Finally, we were down to two - vaginal infection and weak cervix. Both played a crucial role in our pregnancy this time as well.

When we got pregnant, he asked me to be extremely vigilant and raise as many alarms as possible. In his own words, "Feel free to raise 100 alarms. We will address all of them with full rigour. Even if 1 of them is true (rest 99 false) and we are able to address that and avoid a mishap, we would be successful". During the course of pregnancy, I suffered repeatedly from vaginal infections which were effectively managed by Dr. Datar through minimum medications. At 4 months, there was a sudden drop in the cervical length (from 4cm to 3.2cm within a week). Normal course of action in this case is cervical cerclage. But Dr. Datar managed it by putting me on bedrest for 3 months and administering progesterone tablets and injections. At 6 months I was also diagnosed with gestational diabetes.

Given all the complications, we were skeptical of crossing the 36 weeks mark, let alone have a normal delivery.

But miracles do happen! In December 2022, we delivered a healthy baby boy at 38+ weeks through normal vaginal delivery.

Undoubtedly, Dr. Nikhil Datar is the best gynaecologist in whole of Mumbai.

He is so experienced yet grounded, has a plethora of knowledge and very clear and systematic approach. On top of that, he is so jolly that he makes you smile even during the toughest situations. I had a laugh or two even during the last stage of contractions.

No words are sufficient to describe our gratitude for Dr. Nikhil Datar.

P.S.: He is always just a whatsapp text or phone call away!

Words truly fall short to express our gratitude for everything she has done for us. From the very beginning till the safe delivery of our baby girl, her compassion, personal touch, and constant concern gave us immense strength and confidence throughout this journey.My wife had a severe contraction as early as the 27th week, but with her perfect guidance, continuous support, and timely interventions, we were able to manage the situation safely and reach the 37th week. She not only treated and guided us professionally and medically throughout the entire pregnancy period, but also lifted us mentally and psychologically, helping us overcome every hurdle with confidence and positivity.She was always available on WhatsApp or calls whenever needed, without even a single instance of delayed response. Most of the time, her replies came within minutes, sometimes even seconds, which truly reflects her extraordinary commitment to professionalism combined with humanity.On the night of delivery, the way she patiently guided us till we reached the hospital, personally monitored every development, and kept us continuously informed throughout the night reflects not just her medical excellence, but her deep sense of responsibility and care. The way she repeatedly called and checked on our situation while we were travelling from home to the hospital on the night of delivery was simply heart-touching. We genuinely felt as if we were under the care, guidance, and emotional support of a close family member.Honestly, it felt that she was even more stressed and emotionally invested than us that night, ensuring that our baby arrived safely into this world. That level of involvement and concern is something we can never forget.We truly believe that it was her divine hand on us and on our baby that made this entire journey so safe, reassuring, and blessed. Her presence felt nothing short of divine to us, truly a Goddess in the form of a Doctor.Words cannot express how overwhelmed and blessed we feel because of her constant personal attention during our journey*** *** *********** *** ****** *** **** *** ** *** **** ************* ** ******* *************** *********** *** ** *** ********** *** ****** ******** ** *** *** ******* ** ** *** ** *** ************* *** **** ********* ******** *** we feel immensely fortunate that our baby came into this world under her care.Thank you, Ma’am, from the depths of our hearts, for your dedication, blessings, and for holding our hands through the most precious moment of our lives. We will remain forever grateful, Ma’am **

After 35 days of my delivery, when my immunity was still low, I suddenly developed severe stomach pain, vomiting, and was diagnosed with jaundice. Even though this was not a gynecological complication, the first person I reached out to, out of faith and complete trust was Dr. Shweta Shah, who had ensured a smooth and safe delivery for me just a month earlier. She immediately guided me over the phone, but, my condition worsened and I had to be admitted to the hospital. She continued to support me throughout, without a moment’s hesitation.

What touched us deeply was that even though my treatment was under a physician and not related to her specialty, Dr. Shweta stayed in constant touch with him, reviewed my reports directly, and even followed up with the lab herself for faster updates. She was not supposed to do any of this, yet she did, purely out of concern and humanity.

Her selflessness, her commitment to her profession, and the deep human connection she builds with her patients truly do not end here.

The moment that truly broke me was when the physician told me not to breastfeed my one-month-old baby for at least a month. As a new mother recovering from illness, this caused real emotional trauma. In that vulnerable moment, the only person I felt I could rely on was Dr. Shweta. Without me even asking, she took the time, despite her extremely busy schedule, to consult her colleagues, re-evaluate my reports, medications and call me personally to guide me on breastfeeding. She reassured me, helped me understand the situation clearly, and supported me like a trusted partner, just as she has done for the last one and half year since the beginning of our pre-pregnancy journey.

In a city like Mumbai, where every second matters, an extremely busy and highly accomplished gynaecologist of such stature still spared her precious time for us, even when my medical issue was not related to her. This speaks volumes about her unmatched professionalism, her compassion, and her extraordinary dedication to her patients.

We are truly, deeply grateful for the way she stood by us during such a difficult phase, giving her time, attention, and genuine care. Thank you, ma’am, for your selflessness and for going far beyond your duty. We remain forever indebted to you.

Lots of love, respect, and our heartfelt wishes for your bright, fulfilling, and ever progressing professional and personal journey ahead****

With deepest gratitude

Manasi, Rudra and your loving Vrinda💕 **

My second pregnancy was unexpected. Things weren't pretty good at my health side as I was recovering from covid 19 and stomach ulcer hence things were quite uncertain. What made it even more complicated was moving in to a completely new city for me ie Mumbai. Unsure about good medical facility in my nearby area I went to hospital Malad as it was a Maternity specialized hospital.There I met Dr Pooja Shukla and raised all my concern and health issues. She was a very patient with all my queries and she guided me regarding all my health concern.The first time I heard the heart beat of my baby me and my husband both were elated ♥️.But this was not it, continuously juggling from office work to handling pregnancy was getting difficult. In my second trimester I got gestational diabeties, hypertension and severe abdominal pain. Dr Pooja Shukla was always there to constantly guide, gave me best possible medications and was keeping track with multiple sonography just to ensure that both me and the baby is fine. I cannot forget her constant reminder to me that "Shipra for me both the health of baby and you is important". Be it on overnight calls or early morning checkup Dr Pooja Shukla was always there for me. As I reached my third trimester due to hypertension, uncontrollable gestational diabeties I experienced breathlessness even I couldn't feel my baby movements. My heart sank and we panicked. My family immediately contacted Dr Pooja Shukla who was not in the town recommended me to admitted in a near multi-speciality hospital. Within no time she spoke to the doctor's there and arranged everything for me even before I could reach there. I can never forget the day called me at 12 in the night and ask me about health and reiterated that for me it doesn't matter if she does the delivery or the doctor in the other hospital her priority is our safety so that we are out of danger of risking our life. My situation was brought under control and the she was constantly in touch with the doctor's there .Finally after consulting with an endocrinologist her team Dr Pooja Shukla and we decided to go for an elective C section which was still risky as it was only 33 weeks and the baby was still very premature. On 24 February my son Ved was born. 😊♥️It wasn't a easy journey but the constant support and guidance given by Dr Pooja Shukla along with the support of my family both me and my baby was healthy and happy. 😊The post operation care given my hospital was exceptionally good. The hospital rooms were very neat and clean also spacious.Staff was courteous and polite. All facilities including food and medical was good. Both me and my husband would like to thank Dr Pooja Shukla as she provided me the best in class most advanced treatment, she diagnosed my issues properly, was a constant support, her correct guidance brought us out of the risk of losing my baby and her timely tracking of growth of the child and the same time comforting me all the emotional trauma i went through. ♥️ Angels always do not come only in fairy tails but some also come with the white coat saving lives. Thank you Dr Pooja Shukla. 🧑‍⚕️

I cannot express enough gratitude to Dr. Nikhil for the exceptional care he provided during my high-risk twin pregnancy and delivery. From the very beginning, his calm demeanor and expertise were a sanctuary for me; he truly helped me navigate a stressful period without taking on *********** "tension," making me feel safe and informed every step of the way.​Expert Surgical Care & Innovation​When it came to my C-section, Dr. Nikhil’s immense experience was evident. He ensured the delivery was smooth and handled with the utmost precision. What truly set my recovery apart was his proactive approach—he utilized a drainage pipe for my stitches, a technique that significantly accelerated my healing process and minimized discomfort. It is rare to find a surgeon who balances technical mastery with such thoughtful post-operative care.​Compassionate Emotional Support​Beyond the physical surgery, Dr. Nikhil supported me through one of the hardest emotional hurdles a new mother can face: the guilt of being unable to breastfeed. In a society that places so much pressure on "liquid gold," I was struggling deeply. Dr. Nikhil shared an insightful article he had written on this very topic, which completely shifted my perspective and helped me overcome that guilt.​Empowering New Mothers​He didn't just stop at healing me; he empowered me. He encouraged me to share my own journey and write an article to help other struggling new moms. This level of mentorship and advocacy for maternal mental health is what makes him more than just a doctor—he is a true healer.​I highly recommend Dr. Nikhil to any woman looking for a doctor who combines world-class medical expertise with genuine, life-changing empathy.

My husband and I started visiting Dr. Pooja Shukla from day 1 of my pregnancy confirmation and what a wonderful experience it has been since then! I have been looking for a good gynaecologist in Mumbai since the past 5 years and have been struggling to find one who is empathetic, a listener and gives you ample time to address all your concerns etc. Thanks to my pregnancy, we happened to visit Cloudnine and we were referred to her by a friend. And honestly, my pregnancy felt like a breeze with her support and consultations. What an expert she is - regular check ups, report analysis, making me understand what's going on with my body, what and what not to expect, no unnecessary medicines or tests, patience of listening to all my queries and more so showing empathy (which is rare to find in good doctors) , explaining in detail each and every aspect of why these tests/medicines are being recommended and how will they help, friendliness and patience- she has it all!

We started with Cloudnine thinking let's start looking for a consulting gynaecologist and we might need to visit 3-4 before we find the doctor of our choice/preference and luckily enough our search started and ended with Dr. Pooja and we were confident that we were in good hands from Day 1 itself :) During the course of time we were so comfortable and confident in Dr. Pooja that we did not go to our home town where our family was and decided to deliver in Mumbai itself under her guidance :)

I am now a mother of a 1 month old boy and my pregnancy has been a wonderful experience thanks to her, all the support she provided and more so being available to answer and address the slightest queries that we had. Rarely we find a doctor who is so approachable round the clock, empathetic, patient, follow ups just to check how you are doing, and an expert on the topic! We are grateful to Dr. Pooja for such a wonderful experience and her constant support and guidance. She is now my permanent consulting gynaecologist:-)

From the day we walked into her clinic at Cloud Nine Malad west, Mumbai, MH, IN, for a “just-in-case” consultation to the day our baby girl arrived, Dr. Shweta Ashok Shah has been nothing short of a legend. She’s the rare combo of being highly educated and well-educated—yes, there’s a difference, and she nails both.

From our pregnancy plan to your birth plan, she didn’t just work with my wife; she worked for her—making her feel more than comfortable through every stage of pregnancy. Her patience could calm a storm, and her medical precision comes from both genuine care and years of expertise. Trust me, that’s exactly what you need when the stakes are this high.

Every appointment felt like a masterclass. She explained what’s happening, what’s about to happen, and why—in plain English, facts, and science (which me & my wife's nerdy brain loves). ** ********* *** * ***** ***** ***** *** ****** ***** She’s an all-rounder: guiding us through the pregnancy, the delivery, and even post-baby life. Post-baby visits are still an adventure—she continues to check in, guide us, and make us believe we totally got this, even when our “parent skill level” feels like beginner mode.

On the D-day, she was the captain of the ship—leading her team with sharp decisions and priceless calmness, getting us through in the best possible way. You don’t just find doctors like her; ******* **** **** ** *** ******* ******

We walked in as clueless first-timers. We walked out with a healthy baby, a happy mother, and an unshakable trust in Dr. Shweta. Ohhh and she's only one message away always. A million thank-yous from all three of us, for not just being the expert, but also the empathetic human every parent hopes to meet on this wild journey.

Posting this on behalf of my wife Isha Bansal. This was our first pregnancy and we got reference of Dr. Nikhil Datar from my dermatologist doctor who was consulting him and had a baby few months back. Dr. Datar is the best doctor to have when you have pregnancy with lots of ups and downs. He guided us properly all throughout explaining us the possible scenarios and highlighted the risks but never forced us for any decision. He was always there to solve all our doubts/concerns howsoever big or small they were. Just before the D-day we discussed c-section with him and he gave that comfort and confidence that everything will be fine. And I would say the D-Day was quite smooth. The team of doctors assisting him is very competent and they keep explaining you what is happening in OT all throughout so you feel comfortable and less nervous. So overall experience with the hospital and doctors was very positive and encouraging. We are not from Mumbai and its been just a little over two years in this city. Its only because of Dr. Nikhil Datar and the way he handles everything, his knowledge and competence, that we decided to continue our pregnancy here despite the whole Covid scenario and our parents calling us back home for delivery. We got that faith while consulting Dr. Datar that he would be the **** gynae to consult and in a city which is quite alien for us , we had that constant feeling that we are in safe hands as long as the pregnancy is concerned and that faith has only increased with each visit.

Dr. Pooja is an amazing healthcare professional who understands every individual’s needs and provide counseling in a complete unique manner. As we are first-time parent, our questions and enquiries list were always on higher side, but she was kind and compassionate enough to patiently respond to our unlimited queries.

She possesses good friendly nature, which keeps parents at very comfortable position to manage anxiety and keep us at ease. *** **** *** * ***** ********* ** managing different conditions including co-morbid conditions which ensures mother and fetus health is being taken care appropriately.

Dr Pooja's skilled guidance and calm presence throughout the entire journey reassured us and gave us the confidence we needed during this significant life event. Her attentiveness to both the medical aspects and our emotional well-being made all the difference in ensuring a smooth and safe delivery. She also used to share her personal stories with us during our visits which helped us to gain more confidence.

Words cannot adequately convey how grateful my family and I are for the extraordinary care she provided. Her professionalism, patience, and genuine concern for our well-being were evident, and we truly felt that we were in the best hands possible. Throughout my pregnancy journey marked by blood thinners, and frequent scans, Dr. Shukla's guidance was dispensable.

Her personal touch and warmth makes her an exceptional doctor, and I wholeheartedly recommend her to anyone seeking unparalleled medical expertise during their nine months journey.

Dr Pooja's passion for her profession shines through, and it is thanks to doctors like you (Dr. Pooja) that we are able to welcome our precious bundle of joy into this world with such happiness and peace of mind.

With deepest appreciation,

Seema and Ankit Malde

******** ****** ** *** ** *** **** ********************* ** *******I and My husband are so thankful to her for bringing our little one so safely and comfortably in this world on 2nd Aug 2022.How much I praise her will be less.She is very friendly and intelligent.She remember her each patient by face.

Being such a popular doctor in hospital she is very down to earth person and explains all the things in detail and in very subtle manner.My pregnancy journey and delivery experience was so smooth under her guidance and treatment.Less Painful and more wonderful pregnancy journey I had, and all credit goes to Dr pooja shukla.

I started taking her consultancy in the 4rth month of my pregnancy and believe me I never felt so comfortable like her with any other doctor.She gives proper attention and time to each of her patient listen their queries very patiently and solve them.She was very approachable,she wud immediately reply to messages and calls even in night time.After delivery also she reply to my messages and solve my worries,even if its related to my newborn.

I never got panic or had any worries from the day I started first consultancy till the date of my delivery.She had provided that comfort to me.

World need more doctors like her.

Now that I got my baby out in the world,I really miss going for consultancy to her and miss my entire pregnancy journey with her,which was so comfortable because of her.

I ll definately go to her for my second pregnancy whenever it will happen and highly recommend her,*** ** *** *****