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S L Raheja Fortis Hospital

S L Raheja Fortis Hospital

S L Raheja Fortis Hospital

(288 patient stories)

Mahim, Mumbai

Multi-Speciality Hospital

Established 1975140 Beds

39 Doctors

Wheelchair accessibility available

Common questions & answers

Q: What are the Visiting hours for IPD Patients?

A: The visiting hours for ICU patients are from 4pm to 5pm. The visiting hours for patients in other wards are from 4pm to 7pm.

Q: Does the Hospital have a Cafeteria?

A: Yes, this hospital has a cafeteria.

Q: Visiting Guidelines for ICU?

A: Patients' relatives may visit the patient between 4pm to 5pm.

Q: What is the Admission Process?

A: Admission note needs to be submitted at admission desk which can be given by treating doctor or emergency doctor. Financial counseling is done by the financial counseling department. TPA/ Corporate patient can approach to TPA desk for document formality. Admission counter helps with filling the form and also to choose the room from the available room category.

Q: How can I get a discharge summary?

A: Once the treating doctor gives permission for discharge, RMO fill the discharge summary after discussion with treating doctor. Discharge summary is given at the time of discharge.

Q: Can a family member spend a night with the Patient? Will this be at an extra cost?

A: Yes, one person is allowed to stay with patient.

Q: Does this Hospital provide International Patient Services?

A: Yes, we have dedicated department for international patients.

Q: What are the Diagnostic Imaging Services available at the Hospital?

A: Sonography, CT Scan, X ray, MRI, HBOT, Neuro Microscope,

Q: What are Centre of excellence ?

A: Diabetology, Oncology, Gastroeneterology, Diabetic Foot Surgery

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Fortis S.L.Raheja Hospital, Mahim, Mumbai

Brief History/Overview:

A leading healthcare facility that strives for the betterment of the patients. The vision of these hospitals is “To be a globally respected healthcare organization known for clinical excellence and distinctive patient care”, with the mission of “Saving and Enriching Life”. The staffs over here commit to the best outcomes of their patients and treat the caregivers of the patient with compassion, care, and understanding which they need. At Fortis S.L.Raheja, the patient’s needs come first. This hospital is accredited through the Joint Commission International (JCI), NABH, and the Medical Travel Quality Alliance (MTQUA) and thus ensures in giving the highest standards of medical services.

Meaning of the Fortis Logo:

The logo of the Fortis brand projects is a symbol of human values such as trust, ethics, service, and quality. The union of the green color hands and a red dot represents Fortis’ path to healthcare. The green color of hands represents compassion, nurturing, generosity, wellbeing, and health. The red dot stands for energy, spirituality, courage, and a symbol of good luck.   

Admission Process: 

To admit a patient in the Fortis, one should get an admission note from the doctor and need to give it to the admission counter. If the patient is insured, then the patient will be sent to the insurance desk.

A Unique Identification Number [UID] will be generated which can be used to save all the medical records of the patient by the hospital for future reference.

Discharge Process:

  • The discharge process will be handled by the respective IP co-ordinators.
  • The unused medicines will be returned, and a discharge summary will be prepared by the concerned department.
  • If any discharge medicines or medical devices are prescribed, then the doctor will explain how to use them.
  • Finally, the bill will be handed over to either patient or caretaker. 

Guideline for Visitors:

  • At the time of admission, passes for visitors will be issued and all the visitors are requested to wear these passes while on the premises of the hospital.
  • For the safety of the patients, the visitors are limited during visiting hours.
  • Visitors under 12 years old are restricted on patient floors to protect children from any infections
  • Before & after visiting, sanitation of hands is mandatory.
  • Mobile phone use is prohibited in the areas where patient monitoring & medical equipment are in operation. 

Patient & Attendant Responsibilities:

  • Provide complete and right information including full name, address, date of birth, name of the insurance company, past illness, and medical details.
  • Updating the doctors and nurses about the effectiveness of the treatment or operation.
  • Should bring only necessary items to the hospital, leave valuables at home.
  • By hospital rules and safety regulations, noise levels must be as low as possible while talking or attending a phone call.
  • The attendant or patient handles keeping appointments on time. If not, call the doctor or hospital. 

Patient & Attendant Rights:

  • Being a patient or caregiver, you have the right to be treated with respect, dignity, and compassion in a safe and clean environment.
  • Protection to your privacy and confidentiality in treatment options, and examinations.
  • A clear and detailed explanation by the doctor about the diagnosis, benefits, and risks of each treatment.
  • Protection from physical mistreatment and carelessness.
  • Either patient or attendant can request a copy of their medical records. 

Location Selector in Mumbai:

  • Fortis S.L.Raheja, Mahim - Mumbai
  • Fortis Hospital, Kalyan - Mumbai
  • Fortis Hospital, Mulund - Mumbai
  • Fortis Hiranandani, Vashi - Mumbai

Hospital Speciality:

  • Cardiac surgery
  • Oncology
  • Orthopaedic & Joint replacement
  • Urology
  • Neurosurgery
  • Gastro sciences
  • Critical care
  • Bariatric & Metabolic surgery
  • Blood disorders
  • Breast surgery
  • Cosmetology 

Hospital Facilities:

  • International patient care
  • Pharmacy
  • Operation theatres
  • Ambulance service
  • Blood Banks
  • Diagnostic center
  • ATM services
  • Car parking
  • Cafeteria
  • Security
  • IP Manager
  • Linen, and Laundry
  • Housekeeping
  • Allied service manager, OP manager, Guest relation manager  

Visiting hours for in-patient wards:

  • In-wards - 10 am to 11 am
  •                      4 pm to 7 pm
  •           ICU - 11:30 am to 12:30 pm
  •                      4:30 pm to 5:30 pm
  • Emergency services - 24 hours