Cloudnine Hospital

Cloudnine Hospital, Malad West - Mumbai

Brief History/Overview:

Cloudnine Hospital at Malad West in Mumbai offers a spectrum of services such as gynecology, pediatrics, fertility treatment, etc under one roof. This hospital also has programs such as “Its Our Baby” and “Management of Baby Affairs” and are awards winning as well. These programs provide sessions or workshops on prenatal and postnatal care like Lamaze sessions, baby-shower, lactation, nutrition counseling, etc. 

Specialties:

• Maternity
• Gynecology
• Pediatrics
• Intensive care
• Fertility stem cell banking

Specialists available at Cloudnine:

• Obstetrician and Gynecologist
• General physician
• Pediatrician
• Radiologist
• Psychiatrist
• Physiotherapist
• Dietician
• Nutritionist
• Endocrinologist 

Admission and Discharge Process:

• To admit a patient, one should get an admission note from the doctor and need to give it to the admission counter.
• If the patient is insured, then the patient will be sent to the insurance desk.
• A Unique Identification Number [UID] will be generated which can be used to save all the medical records of the patient by the hospital for future reference.
• The discharge process will be handled by the respective IP co-ordinators.
• The unused medicines will be returned, and a discharge summary will be prepared by the concerned department.
• If any discharge medicines or medical devices are prescribed, then the doctor will explain how to use them.
• Finally, the bill will be handed over to either patient or caretaker. 

Patient’s Rights and Responsibilities:

• The patient has to be informed of all the rights and made understood about the health plan, health care professionals, and health care facilities.
• The patient has the right to deny the treatment and take the discharge against the medical advice.
• The responsibility of the patient is actually to help the health care staff for the patient’s better care regimen.
• The patient should be considerate of the hospital staff and should not pass any racial, violent, sexual or verbal abuse.
• The emergency services should be only used during a real emergency.
• Accept financial responsibilities and settle the bill without any hassle.

Location Selector in Mumbai:

• Cloudnine Hospital, Malad West - Mumbai
• Cloudnine Hospital, Vashi - Mumbai

Timings:

• Monday to Sunday: 8 am to 9 pm
• Emergency service: 24/7