Max Super Speciality Hospital - Saket East Wing

I took my father to Dr. Anant at Max Hospital Saket, and our experience was extremely disappointing:

Lack of Personal Attention: After waiting for hours, my father was initially examined by Dr. Anant’s juniors. When Dr. Anant finally saw us, he spent just a few minutes with us and immediately recommended surgery.

Confusing Explanations: Dr. Anant's junior explained that reduced urine flow could be due to either a stricture or an enlarged prostate. During the consultation, Dr. Anant told his junior that the chances of a stricture at 70 years old are remote.

Diagnosis Confirmation: Poor urine flow was confirmed by Uroflowmetry.

Rushed and Inadequate Consultations: During our next OPD consultation, Dr. Anant insisted that surgery was the only treatment option and didn’t explain much, stating he would provide details on the day of surgery. The rush of patients was overwhelming, and like our earlier consultation, it was clear he was more focused on seeing more patients.*********** ****** ******** ***** ** ******** ******* ******* ** ******* *** ***** ***** ** ***** We decided to proceed with the surgery.

Post-Surgery Communication Issues: After the surgery, Dr. Anant didn’t meet us. The next day, he briefly said everything was fine. When I asked if there was a stricture, he said no.

Continued Problems Post-Surgery: After a few days, we were discharged, but my father's urine flow was still not good. Dr. Anant assured us it would improve in 7 days.************ ********* After 7 days, we returned, and Dr. Anant then said it would take 30 days.

Contradictory Statements: After 30 days, we visited again, and Dr. Anant claimed he had told us to go for surgery again. When I reminded him that he had already done the surgery, he changed his statement, saying some other issue had come up, and started giving excuses.

Seeking a Second Opinion* *********** I took my father to a different doctor *** ********* * ****** **** *** ******** ** **** *** ***** *** ******* * ********* ****** *** ****************** *** ****** ****** *** ** *** **** *** ** ****** ***** ****** *** ******* ****** *** *** ***** ***** **** ******* ** ******** ****** *** *** ******************** *** *** ***** *** * **** ** **** **** ******** ******** **** ******** ************** ** ******* *** **** ********* ***** ** ** ********** ********* ** **** ************* ************ ********** ***** *** **** **** *** ****** ******* ** ***** *** *** *** **** ****** ** ***** *** ******* ********* *********** ******** ** *** ** ** *** ****** ** **** **** ***

It was our first( hopefully last) time dealing with breast cancer. My mother was diagnosed with early stage of breast cancer, we were really scared and didn't know how or what to do. We were visiting Dr. Rajneesh Malhotra, my father's cardiologist, for a checkup. He is the most genuine, humble and helpful person I know. He suggested we met with Dr. Harit, and he also got us an appointment with him the very next day. As soon as we meet Dr. Harit and his team of doctors, we know we were in safe hands. Any battle with a disease is not easy but fighting with cancer is unimaginable tough. But Dr. Harit, Dr Shubham, Dr Khalid, Dr Davrath, Dr Charu and so many others helped us get through this difficult time in our life. They supported us and answered all our questions with gentleness and patience. Dr. Harit and Dr. Shubham especially have always been so kind to us. Taking time to listen to our concerns and addressing them to our satisfaction, no matter how busy they are, when they meet you they always make you care for and heard. For the primary care taker of a cancer patient there are so many unanswered questions and queries. I always got a prompt response from them whenever I called or emailed. Once I had gone to show reports to Dr. Charu, i remember she was totally packed with appointments that day and I was told by her assistant that i will have to wait a while as she is between patients and procedures the whole Afternoon. So I thought it will be a long wait. I saw her running up and down to see her patients, she saw me in passing while entering her room and motioned me in and asked are the tests done. I was really amazed that she remembered about the tests as she has so many patients. I said yes and showed her all the reports and with 3 mints I was out of the hospital driving back home. It was a very humbling experience for me as I thought that I would have to wait the whole afternoon to show test reports. It's not just the doctors but the people sitting at reception, the nurses, the ward boys and each and every member of the oncology team that works so hard and tirelessly in such an intense environment. Me and my family would like to thank the entire oncology team for extending their help and full support in our time of need and they are still doing so. Thank You.

Surjit Singh Saggu

Davinder Kaur Saggu

Navneet Kaur Saggu

I highly recommend Dr. Shubham Jain and Dr. Ankur Bahal. 👉

Extremely satisfied and consider ourselves fortunate enough to visit and get my father treated for Cancer at a critical time, when we lost all hope. As stage of cancer was in advanced stage, based on intial report it was a without hope case. But, Dr. Ankur Bahal, Dr. Harit Chaturvedi, discussed the available options, consulted outside too, referred too many sources of information and accordingly chalked a well thought out plan. Dr. Ankur bahal did the wonder, salute to his plan, effort, deciding the dosage and way ahead of treatment, when the further test reports before beginning the treatment came as per his expectation, he was so pleased and happy with his decision of test, his response calmed us that yes its treatable. Dr. Bahal intially and Dr. Shubham jain later on kept the belief alive in us. Their Humane approach, gentle behaviour gave us courage and hope throughout the process of investigation, treatment and monitoring.

My father is fit and fine now after very caring process and chemotherapy, and after post follow up tests Doctors have shown pleasure and we are elated. They have vast experience, expertise, and most of all have an intent to serve, to care and to challenge the disease.

The entire process was very smooth, comforting and thats why we also resolved to fight cancer and overcome it. We all did it. Though we have to come back again for follow up as advised after 3 months so that nothing is still taken for granted and it be monitored.

I would like to thank each and every person of the hospital involved in this process, from doctors to all support staffs, nurses, dietician for making an unforgettable time a pleasant experience, will remember forever. My deepest gratitude and thanks to the hospital administration.

Wishing a much more evolving future, bringing growth, name and blessings to Max Hospital, Saket always. Keep doing the Act of God on his behalf.

Jai Ho !

Regards,

Anshuman Kumar

(Son of patient Sh. Dinesh Choudhary, Kharauna Jairam, Kudhani, Muzaffarpur, Bihar)

I recently underwent prostate surgery, and I can’t express how grateful I am for the care I received from Dr. Pragnesh Desai . From my initial consultation to the post-operative follow-ups, Dr. Pragnesh Desai demonstrated a high level of professionalism, expertise, and genuine concern for my well-being.

Pre-Operative Care:

During our initial meetings, Dr. Pragnesh Desai took the time to explain the entire procedure in detail, addressing all my concerns and questions. I appreciated the thoroughness with which he outlined what to expect, both during and after the surgery. His calm demeanor helped ease my anxiety leading up to the operation.

Surgical Expertise:

The surgery itself went smoothly, and I was impressed by how well Dr. Pragnesh Desai coordinated with his surgical team. I felt reassured knowing I was in such capable hands. The operation was a success, and I experienced minimal discomfort post-surgery.

Post-Operative Care:

In the days following the procedure, Dr. Pragnesh Desai made it a point to check in on my recovery progress. He provided detailed instructions for my recovery and was always available to answer any questions I had, no matter how small. His approach to post-operative care made a significant difference in my healing process.

Results:

I’m pleased to report that my recovery has gone well, and I feel much better than I expected at this stage. Dr. Pragnesh Desai has been instrumental in my recovery, and I truly appreciate his dedication to my health and well-being.

* ****** ** *** **** ** ** *** **** ****** **** ********* *** ****** ******* My experience with Doctor and the hospital was horrible. Dr. Darius Jijina performed one ear operation of my sister. Before the operation, my sister was ok, had mild pain but she was perfectly fine *** **** ********* ** ******** *** *** **** ******** ******* *** *** **** ****** *********** Post operation, we consulted him multiple times but he did nothing other than charging money on every visit *** *********** ******** ********* ***** ******* ****** ****** ** ** ******** *******

I even informed this to the Max hospital multiple times submitting the online complaint *** ***** *** ****** ** *** ****** **** *** **** *** **** ** **** ******** **** *** * ***** *** **** ** ******* ********** *** *** *** ********* ** *** ******** *** *** *******

Further, you will be shocked to know that we were informed that the minor laser operation would coast us approximately 70, 000 which was more than the rates of the market but trusting the doctor and the hospital we agreed. But it was our mistake, post operation they asked us to pay approximately 1,50,000 ONE LAKH FIFTY THOUSAND RUPEES and UNTIL I paid the entire amount, they didn't allow my sister to change the cloth.

I might not be a correct person to use the medical terminology in my writing but what I have written above is correct and true without any fabrication of facts. *** **** **** ** *** **** *** ******** *** **** ******* **** ** *** **** *** **** *** *** ***** *** ******** **** ** **** *** **** ** ************** ** ***** **** ** **** **** ******* *** **** ***** *** ***** *** ****

What began as a Discomfort ...

Feb. 19...It wasn’t a day I‘d want to remember.

Some time after lunch, all of a sudden I felt a little discomfort on the chest. That was for the start. By the second, then, it took the form of a throbbing, pain and more pain. And there was dizziness, to boot. Oh God, heart attack? The ghabrahat was awesome. An unspoken fear gripped all of us.

Within minutes, relatives drove me to Max Emergency (next door) as a man 83 years old was just beginning to see his world very nearly collapse like a pack of cards!

Now, clearly, was not the time to line up to fill out hosp applications and the like. Thankfully, at a random curtained-off enclosure right there about the Entry, a band of helpful medical staff surfaced. ECG-ready and the like, they moved in instantly, when they scented a danger imminent. They doubled up the efforts, up until they wheeled me right into the Cathlab.

All my life, I’ve never been candidate for a blood pressure, heart attack or such other ailment. How proud I used to be that way. Now here I was -- about to undergo an inevitable coronary procedure.

At the hands of an Interventional Cardiologist. We picked up first-person recommendation about him on our way to the hospital -- from a professional colleague in the media. Now, I’d say, Dr Sumeet Sethi truly lived up to his image. To the doctor and his youthful team, I am even more obliged for one important reason: I am able to live on today to write these few lines!

To the lay person, Sethi is easy to communicate. You at once get the impression he’s listening to your ‘ghabrahat’; “Sir, take it from me. You’re going to be all right,” he’d say. “Oh, no ... the procedure is not painful. A prick of the pin, no more?” And as he starts the procedure, he asks you: “Sir, did it hurt?” A perfect man at confidence-building, I told myself.

So simple it was that you wouldn’t know it lasted even the 45 minutes it took actually. By then, he had investigated it as “a Double Vessel Disease!“. And tracking the artery “block”, he went ahead and planted a “stent” to ease the flow of blood.

His professional talent apart, I’ve found him to be a modest person, totally self-effacing. Says the doctor, “The procedures are uncomplicated and well tolerated by the patient.”

At ACC where I was recuperating post-procedure, I found the medical, para-medical and almost every other member of the staff to be very congenial, courteous and willing to help you. The management in charge deserve full kudos. And, if it were not for a hospital, one would have said the facility is so good one wishes to visit it again (ha, ha)..

Dr. Sameer is a very important person in my circle.....known to many friends and family members as THE CARDIOLOGIST to go to, one who is an inseparable part of our lives. That he is preeminent in his field, having served humanity for close to four decades in best hospitals in Delhi (last few years as the head of non invasive surgery) is just one small part of why he is such a good doctor. It is his approachability, patient friendly manner and genuine concern for the patient well being and interest that separates him and places him ahead in the pack of luminaries. He is quick in his diagnosis and explaining the treatment choices. Only the other day, Dr. Sameer took just a few seconds in diagnosing an underlying cardiac issue causing falls to my 74 year old friend who was previously hospitalized and being treated by an eminent neurologist for some esoteric neurological conditions!

Though a skeptic in essence, I accept Dr. Sameer word about my disease and treatment as Gospel and actually look forward to my quarterly visits! I have known very few doctors with brilliance in academics, huge experience & international renown display such rare humility and compassion as Dr. Sameer does. Kudos Dr. Sameer...I wish and pray that you keep doing this for aeon! You are a real savior- of both body and soul! Amen!!

She isn't someone who makes a patient feel comfortable or is polite. I missed my follow up with her because I was told she is on leave those days, and later just to show my reports to her I have to take an appointment. I waited, was patient and asked her if she would she the reports without appointment.

She rather than saying no to me. Started yelling at me, who was still weak and has a febrile voice. She didn't even let me in the room, started yelling at me out in the hallway for all other patients, nurses and doctors to see. When I asked her to let me explain my situation, she started dictating hospital policy at the top of her voice.

I would have taken an appointment if she had politely turned me down or just turned me down, rather than creating a scene.

After being shouted at by her in front of 50 or so people, I decided *** ** *** **** ** *** ***** *** respond in kind, not that I could due to my weakness, I just decided not to see her again ** * ***** **** ** ** ******* ** **** *******

I understand that not every experience a person has with other people is nice, *** ** *** ****** ********* *** * ****** ****** I figured it deserved a shout-out!

Just FYI, I have been diligently following her prescribed treatment for past 10 days, ** ****** **** * *****

I flew all the way from Tamil Nadu to Delhi for Dr. Sunil Choudhary's consultation.

My Problem:

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After a failed septorhinoplasty I had the following problems:

1. Internal nasal valve collapse

2. Deviated septum

3. Hump on the left side

4. Above all severe facial pain which affected my life quality (It was hard to find a confident root cause)

After seeing all the good reviews and articles from Times of India about the wonderful work the MIRACLES department headed by Dr. Sunil Choudhary was doing I had a sense of trust and decided to go for a revision.

Post-Surgery Results:

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1. Symmetrical nose even in the 2nd month post-surgery.

2. Nasal valve collapse fixed with cartilage graft

3. The most important result that I was expecting => Facial pain has

gone, now I am free from pain and this is the first time in about 5 years

that I am at peace and can concentrate without the nagging pain in my

face.

I would like to sincerely thank Dr. Sunil Choudhary and his team:

1. Dr. Soumya Khanna

2. Dr. Raghav Mantri

3. Dr. Prateek Arora

4. Ms. Anjali

5. Mr. Ansari

To anyone who is reading this review for performing a rhinoplasty/septoplasty, GO FOR IT!!!, YOU CAN"T FIND A BETTER TEAM!!!

My Dad passed away because of our life's most unfortunate decision ** **** ********* **** ***** ********* ** *** *** **** ** *** **** ** ******** **** ** *** ********** ****** ********* ****** ******* ************** *** **** ***** ********* ********* Little did I know that this would cost me my father’s life. Rahul was in a rush to admit my Dad for chemotherapy from the very beginning *** ** ** ********** ********** *** *** ******** ** ***** ***** ****** **** *** ***** **** ************ **** ****** ********* ** ******* ** *** ***** *** ******** ** **** ********* ******** He even disappeared over the weekends and wouldn't care whether his patient was living or dead. In fact, at times, me and my family begged his team to prescribe life-saving medications ***** *** ******** ** ** *** ***** After chemo, when things got complicated and Dad developed pneumonia, ***** ****** ******** *** took over a fortnight to figure out what might be going on, by which time it was too late and Dad was shifted to the ICU where he breathed his last *** ** ******* ********** ** ***** ******** *** *** ***** **** ***** ****** ******* ** *** ***** ****** *** **** *** ************ ** *** ***** ** ******* *** *** later on when things further worsened, he made multiple discharge summaries and asked us to go anywhere for second opinion, which was traumatizing. * **** ** *** ********** *** ******* ********** ****** ********* ** ** ******** ***** **** ** ** ******* ** ***** ******** *** *** *******