Fortis Flt. Lt. Rajan Dhall Hospital

I have been consulting Dr. Neha Jain(Fortis hospital Vasant Kunj) for my wife's maternity. The way she goes into detail of each underlined problem area, be it's organisation of any test details or maintenance of any future tests which not only gives level of comfort to patient/attendant but makes them realise that you are being taken care by such a professional person.

This pandemic situation is a nightmare when someone is going through maternity journey. Dr. Neha and their staff gives proper advise to patient is at ease.

During the complete journey after conceiving to birth of a child she does give proper note of each visits to patient's which helps is guidance for each step of the pregnancy.

She knows how to set an example with such an advise if something needs to be taken care seriously and to be followed by patient. Also if patient is panicking for something which is not really important, she does proper counselling so the patient is at comfort. Also despite having a busy schedule all over the day, while listening or addressing to patient she gives proper ear/advise/time.

Any emergency situation, patient is always the first priority in Dr. Neha's list.

To achieve all the above Dr. Neha has created such a wonderfull team under her with proper training she has given so that the same advise and understanding goes from each line of duty with her team from top to bottom or bottom to top. Without naming them or thanking them it would be incomplete..Ms jyoti, Ms veronica are the team which we came across the journey have always been such a professional behaviour and kind gesture which took us hand in hand.

I really appreciate and thanks a ton to Dr. Neha Jain and her team for the way we are being taken care at hospital.

Dr Rashmi Taneja is a rare and a rather unique blend of a person. She tries to lead by example, both her patients as well as her medical colleagues, in terms of:

1. Disci pline, integrity & proactive ‘karma yog’ when it comes to the practice of her rather demanding profession

2. Real concern, sensitisation & empathy especially to her patients where most other doctors & medical professionals pay lip service, are whimsical, and then often disappear when actually needed.

● The first point above constitutes her ‘tough, no-nonsense exterior’, that helps her stay focused, and almost always unconditionally direct and honest, even if it comes at the cost of seeming a bit abrasive, curt or somewhat socially ‘undiplomatic’.

● This might seem like a ‘difficult’ personality trait, and might even mislead those who judge a book by its cover, or a pill by whether & how much it’s sugarcoated.

● But to even a slightly keener eye it firstly shows her own sensibly idealistic expectations of herself (only a sliver of which gets projected onto others around, to be honest). To quite a few people, her being “realistically idealistic in her own way” might come across as being unrealistic.

● This subtle difference of perspective and attitude holds a key question..

● Would I prefer to be treated, especially in an emergency or critical condition, by a doctor who demands the best of medical care of themselves and of their medical fraternity for their patient, and a doctor who risks stepping on a few toes in the process..?..

● ..?..or a people-pleaser & a sweet-talker, who ‘takes things easy’, and to whom ‘just enough’ is their highest standard of medical care?

I got to meet & know Dr Rashmi at Fortis (Vasant Kunj) after a fall from a moderate height broke my left foot, causing fractures and big, open gashes/wounds which required both an orthopedist and a plastic surgeon. The treatment is still on-going as of March-end 2022, and will likely continue for the months to come.

I would prefer a doctor like Dr Rashmi to be my physician, for any ailment or medical issue, not just because of her medical training, experience & expertise, but also certainly because of the person she is.

Today i have taken Online Tele consultation from Dr.Sanjeev Gulati. I got to know about Dr Sanjeev from his highly knowledgeable brief crisp youtube videos done in a simple format easy to understand for the patient. This testimonial is to express my sincerest thanks and appreciation to Dr. Sanjeev Gulati for his teleconsultation today ( my first interaction ), I scheduled online appointment to seek emergency guidance from Dr.Sanjeev Gulati - my geriatic senior citizen mother has multiple complications and as of today her CKD stage 5 post covid has deteriorated with all key Kidney pathology indicators - all out of normal range. I found Dr.Sanjeev Gulati prompt in his responses to whatsapp queries, he had reviewed all the medical records submitted that saved time during the teleconsult. In Dr. Sanjeev Gulati i found respect and empathy and sincerest concern for patient welfare and above all - he values "what the patient wants - as at stage 5 with multiple life critical complications, my mother is requesting for non invasive treatment options as she already is in excruciating pain". Dr. Sanjeev Gulati 'changed/modified' my existing prescription that has too many medications ( poly pharmacy ) and after having an initial assessment of the patient condition, Dr Sanjeev Gulati gave prescription that mentioned some life saving medications - lowering creatinine , treatment plan for edema and anemia. For me as a patient attendant i found his way of giving prescription in writing very helpful as it clearly mentions the name, dosage, frequency, when to take which medicine. I sincerely hope,wish and pray that my beloved mother gets some relief from her excruciating pain and her kidney key indicators improves post medication so that she can continue with a reasonable life. I thank Dr. Sanjeev Gulati for his quick reply/ response to whatsapp questions/ queries post teleconsultation. Thanks and rgds....anurag mittal - patient attendant.

We had an appointment on 26th of April 2021monday , my father had second brain stroke on Sunday evening just a day before,we reached before time at the hospital and waited there for some time, after some time when we checked with the help desk, he said please wait the doctor will be coming soon, and when it was almost 11:30 a lady came and said Doctor won’t be showing up as he had symptoms , just after some time I heard them discussing today he had only 2 appointments that’s why he won’t be coming, I just want to say my father was and in critical situation till now, i do understand there are unavoidable situation, *** ** ***** **** *** ***** ********* *** *********** ************ ** ****** **** **** ******** ******* ** **** ** ***** **** ******** ** ***** **** ***** ******* ****** ***** ** **** ********* *** ***** **** ********* **** ***** you know better then us as you are a professional please take it seriously and please forgive me if I am being rude, my dad situation is getting critical day by day please pray or him,

I'd always remember this as one of the w*rst experience I ever had. There was nothing good about the treatment except the fancy hospital building. First The doctor made me wait about an hour. Then they told me get registered, which was again a painstakingly slow process. Then somehow we got to see the doctor who said to get a ultrasound first and then come back. For which we had to again go to billing counter to pay for the test. This was probably the slowest counter you'll ever goto. A simple process of just paying for a test will take around min 30-40 mins.I don't know if they picked up the slowest pc and smallest staff on counter they could get to make it more painful experience. For a simple ultrasound test again it them took around 3-4 hours. I don't understand with so much staff hanging around and charging such high prices for services you're still so slow. By the time the test was done the doctor had already left the hospital. Had to show my report to some other doctor, no idea who he was. So I basically paid to get treated by some other doctor and not the poster guy I paid for. 😀 What a great day and best use of my time. I went at 10:30 and left at 4pm.👍 Just for to get a simple check up and a ultrasund. Wow. I could even understand a 1-2 hour delays but no it was in every step. **** *** ******* *** ********** ***** * **** *** *** ** ****** couldn't even get a follow-up to show my reports. And to top it all Practo didn't paid the assurance fees they claim u get when the appointment gets late.This showed me how small and insignificant, a patient's time and satisfaction means ** ***** *****

We are consulting Dr. Neha since early days of pregnancy and shall continue it post delivery. Dr. Neha is ***** *************, experienced, conversant with the treatment & its complicacies in pregnancy. She guided us well during the treatment with regard to relevant tests, proper medicines & injections, diet, exercise, lifestyle modifications, moral boost up. She also guided us well even in the odd hours for our covid-19 treatment during advanced stage of pregnancy (7th month) and assured us for safe delivery of baby during this difficult times of pandemic. We are highly satisfied with the doctor and shall continue our treatment with Dr.Neha.

Doctor was kind and very professional, seemed to be learned and experienced.

We liked his approach to take care of the patient.

By the way Fortis registration staff didnt listen to the patient's registration through Practo.

I showed the message from Practo and consultation fee was 1000, but they insisted the fee was outdated and the 3r party fee couldnt apply for the new patient... etc..

It took more than 30 min. and I paid 1345Rs anyway.

But I cannot trust Fortis hospital and their system.

And I advised Practo to approach Fortis to make it clear... Thanks Practo to help me find best doctor but the process of trust is missing.

Firstly, I would like to say many many thanks to the Doctor from the core of my heart . I went to the Doctor for the surgery of my cousin Aadila (Laproscopic appendectomy) and he performed surgery very well. She is fit and fine now.He is a very kind hearted, polite and extremely supportive in nature and also a great listener to the concerned of patients . He is a great Surgeon in New Delhi and expert of all the general surgeries and does all the types of Gastrointestinal Surgeries and his skills will make you feel that you are giving the best treatment as well as care . Highly recommended .Must visit to the Doctor Regarding any type of Gastrointestinal issues he has many many happy patiens , I have never seen such a great humanity . Once again thanks a bunch Doctor , May God bless you Doctor !

We were very Sceptical on what will the doctor say, we have been visiting various doctors for a Injury my wife got on her wrist during the Pandemic lockdown.

3 months of pain and sleepless nights

Dr Ashok Kumar patiently heard the problem and then a quick check up gave us a relieving answer... A muscular injury which others were treating for Arthritis.

A intramuscular injection and some pain killer for just 3 days.

My wife is feeling better and her pain reduced to 50%. This shows that the injury is healing

Thank you Dr Kumar,

With Best wishes

Nidhi Singh and Suryaditya Bose

I can confidently say that my experience with Dr. Aman Gupta was outstanding. Not only was he kind and humble, but he also demonstrated a level of expertise and care that surpassed my expectations. I consulted with him twice for my kidney stone, and he recommended a medication based approach rather than surgery, which ultimately proved successful.

He provided clear and timely guidance throughout my treatment being available on whatsapp & calls,. His willingness to go above and beyond for his patients is truly appreciated, and I feel fortunate to have had him as my doctor 🙂🙂

I cannot thank Dr. Aman enough for his compassion during my treatment, No doubt anyone would recommend him to anyone seeking exceptional medical care, and I wish all doctors had the same level of dedication to their patients. Thank you once again sir for your help 🙂🙂🙏🏻