Womens Hospital, Khar West

Dr Aparna Hegde has saved my life. I have no words to express my gratitude towards her. The lady in whose house I work in has translated this into English as I feel my story needs to be told. I am only 36 years old and I had my second delivery seven years ago. Since then my pelvic organs started dropping through my vagina. I did not do anything about it for the first few years and then because of covid I could not access care. In the last three years, my uterus, bladder and rectum, all prolapsed out of the vagina. After a few months, the prolapse was so big that it could not be pushed back in. Over the next year, ulcers formed on the prolapse and it was obstructing my urethra and I could not empty my bladder. It became unbearable and I was in severe pain and I could not sit or stand. I could not afford treatment and hence I went to Cama Hospital for treatment. There I was admitted under the Gynecology department. They took me into the operation theatre and gave anesthesia but they did not operate as it was a very difficult case. They extubated me and then gave some medicines hoping that the prolapse would reduce and the ulcers would heal. After 20 days, they again took me into the operation theatre. Again the senior doctor felt that it was too difficult. Because I was under anesthesia for the second time, they had to call a senior highly accomplished doctor to perfom the surgery And so they called Dr. Aparna Hegde who offers free service as an honorary Professor of Urogynecology at Cama Hospital every morning. She performed the difficult surgery very well even though the first time she was seeing me was in the operation theatre under anesthesia. I was really relieved post surgery.. However, because my bladder was not emptying properly for many years, post surgery when Dr. Hegde tried to remove the catheter, I could not pee. Dr. Hegde hadn't seen me pre-surgery as she was called to see me for the first time when I was under anesthesia. And hence she could not assess the condition of my bladder and kidneys pre-surgery. And hence it was very difficult for Dr. Hegde to provide optimal treatment for my bladder and kidneys post surgery. She rightly diagnosed that because of long standing retention of urine due to untreated prolapse, my bladder muscle had been damaged and also there was back pressure changes exerted on my kidneys. However, no one had done any tests on me pre surgery to determine the status of my bladder and kidneys. Even though it was really difficult, Dr. Hegde provided the right treatment. She kept me on catheter for a month to give rest to the bladder and then she performed biofeedback therapy weekly for relaxation free of charge for me as my pelvic muscles were also not relaxing while peeing. It was a very difficult journey, but now I have completely recovered only because of Dr. Hegde.

She has come as an angel into my life. She was very kind and spent a lot of time with me to guide me through the difficult process though I could not pay her much money for any of the treatment she provided. She said it was her mission to help me get better because I had suffered so much. She is very soft-hearted and communicates the last details with her patients with patience and holds their hand through difficult treatments. I am so lucky that I met Dr. Hegde as otherwise my life would have been very difficult. And I would have been on lifelong catheter. My kidneys were distended with fluid and now they have also completely recovered due to Dr. Hegde's competence. I will be eternally grateful to her for saving my life.

In the end, i want to say that all women with prolapse should consult Urogynecologists like Dr. Hegde because they not only assess the prolapse but also co-existing urinary and bowel problems before surgery. And provide treatment for that too. De. Hegde is a great surgeon and doctor and I recommend every patient to consult her for prolapse and bowel and bladder problems.

I don't think we have had a better experience at a hospital than we had at Women's hospital. We delivered a baby in Feb-20 with Dr. Gayatri Rao. Since it's a once in a lifetime experience, you want everything to be great and perfect and not just the doctors but the support staff ensure that you have an even better experience than you can imagine. I can't stop raving about the Dr. Gayatri Rao and how confident and calm she always was every time we saw her. She always made us realize that everything is under control and that would give us a world of confidence. Even Dr. Manju Sinha, who is the owner of the hospital is always around and keeps comforting you. when our baby was born, Dr. Manju Sinha herself clicked atleast 150 pictures for us. something we had completely forgotten but are now one of best captured memories. All the sisters and support staff are extremely helpful *** ************* and would always be around to take care of the baby and the way they take care of the baby, you can sense that they are not just doing it as a job but they are genuinely caring. There was not a single instance where I felt that anyone is trying to inflate the bill or trying anything smart. The hospital also has a very beautiful cafeteria and serve very good homely food which they offer without any charges to all attendants. I had never had better food than that in a hospital. Finally, just want to say that I really loved the experience and would highly recommend this hospital and Dr. Gayatri Rao if you are looking for a gynaecologist or a hospital for delivery. You wouldn't regret it!!

Dr. Gayatri Rao is a gem of a person. She handled my case really well.Actually, my own gynaecologist was out of town during the week of my delivery and in her absence I was referred for a C-section by the team of assistant doctors of my gynaecologist, since I was diagnosed with Oligoamnios due to low amniotic fluid level in the last week of pregnancy. This created anxiety and a state of panic, as everything was on track for a normal delivery until the last scan done in week 36 of my pregnancy. We then began to look elsewhere in the hope of a normal delivery. I was then given a very strong recommendation of Dr. Gayatri Rao by my sister-in-law who had a normal delivery under her supervision, despite a critical pregnancy.So, we rushed to Womens Hospital for an emergency consultation and delivery by Dr. Gayatri Rao as I was already past my due date into week 41 and had gone into early labour. She responded to our late night emergency call and visited us at the hospital as soon as possible despite us having no prior appointment with her. After meeting her, we immediately realised that we were in the best hands. She assessed and explained the best possible outcome of my case with a calm composure. She tried all possible methods in the next 26 hours to induce and dilate for a normal delivery. By the grace of God and expertise of Dr. Gayatri Rao and team, I had a normal delivery and am blessed with a healthy baby girl.A big shoutout to the staff and team of doctors at Womens Hospital as well, as they worked tirelessly for pulling off something no less than a miracle. I have not seen or heard of any doctor who has displayed so much patience in pursuit of a normal delivery under such critical circumstances.I highly recommend Dr. Gayatri Rao and Womens Hospital for expertise on pregnancy related cases. Thank you so much Doctor, you are an angel indeed!

I have a history of recurrent UTI since last 3 years post pregnancy.Another problem was Cyst (near Urethra) which got infected in every 3-4 months and I had to suffer pain, swelling and UTI. I consulted multiple gynaecologist and urologist but nobody could be able to find the exact cause. One of my gynecologist (Dr. Bindhu K S) detected the cause and suggested me to meet Aparna Hegde Mam in Kharghar Mitra Hospital. Dr. Aparna diagnosed the Cyst and operated through surgery. During surgery Aparna Mam identifed another infection in bladder (bladder inflammation). The cause of infection is due to recurrent Cyst infection. My surgery was successful for which i am thank ful to Aparna Mam.Currently i am in bladder installation process (Mam suggested 15 such installation). I am feeling much better after this process. Once installation is completed Aparna Mam suggested for Physiotherapy.I am lucky to have Aparna Hegde Mam as my Doctor. Mam is kind and always gives positiveness, hopes, better treatment which ultimately heals the disease.I am also thank ful to Dr. Vaishali (Asst.of Aparna Mam) for her 24/7 support. She is available anytime, suggest medicines and help me through out this Journey.Again Thank You MamYours' Hemlata Sahu 🙏🏻