Sushrut Clinic, Andheri West

Doctor Kalpen Desai is extremely patient and listened to the problem carefully and explained the entire diagnosis and problems and I was extremely satisfied by it. The problem I faced was before and after visiting the doctor with the receptionist's rude behaviour. I was unaware of whether I should be going for a walk in or take an appointment and hence immediately went to her to enquire about the same. Initially she didn't even bother to reply to me and when I asked again she just asked for my name and number and followed by asking me if I would be able to pay the consultation fees which was very sudden since I was not even inappropriately dressed or gave out any signs of doing so. Just because a young patient comes to the clinic does not mean he/she won't be paying the fees. The doctor's consultation was pretty smooth and after that when I was done with the consultation and I came out she asked for a paper which confused me. To which she sarcastically remarked as the paper which doctor normally asks for which meant the priscription. I was extremely disheartened by her behaviour considering that the doctor's behaviour is nowhere close to how she behaved and he is the complete opposite of it.

I believe that this problem should be addressed since she may be the reason that the doctor may be losing patients who haven't experienced his treatment before.

Doctor are Very friendly and helpful. They suggest the right treatment. All staff are cooperative. I very Happy with service.

Well I don't recommend this doctor at all very rude doesn't give a care about the patient very rude shouts at its patient says harsh words to the patient not friendly *** ******* *** ******** *** * **** ****** ** ***

Very kind and friendly.. explained the treatment approach in a lot of details.. he was very approachable and also answered all our queries patiently