Located in the heart of south Delhi, Max Super Speciality Hospital, Saket (a unit of Devki Devi Foundation), is one of the premier names in health care domain in the world. Designed by internationally renowned architect Mr. Richard Wood and constructed in accordance with globally-accepted standards for hospitals, quality is our top priority. A 490-bedded healthcare facility, we are approximately 15km from New Delhi railway station and 12km from the domestic airport.Obstetrics & gynaecology :With our care & assistance, moving on from pregnancy to motherhood and then to parenthood will be rewarding. Max institute of obstetrics and gynaecology offers superior maternity and reproductive health care benefits and services with the help of renowned gynaecologists, sonologists, radiologists, psychological counselors. Obstetrics and gynaecology is fully committed to deliver world-class health care services to women looking for gynecological solutions. We have a dedicated team of obstetricians and gynecologists offering a wide range of services. From pre-pregnancy care to childbearing and post-menopausal care, there is a solution for all health concerns a woman experiences during these stages. The primary objective of this institute is to promote health of women by providing them complete support, care and, empathy that they require.
1,2, Press Enclave Road
Landmark: Select City Mall, Near Malviya nagar
Saket, Delhi
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Mon - Sun
08:00 - 10:00
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Consulted Dr. Ankur Bahl (Medical Oncologist) for Multiple Myeloma
Hoped for better: Doctor friendlinessExplanation of the health issueTreatment satisfaction
My father received treatment under Dr Ankur Bahl at Max Hospital (Saket) for relapse of multiple myeloma until his demise. I and my family were deeply disappointed by the level of care and treatment that my father received both by Dr Ankur and at Max Hospital. I would also mention that when my father first developed myeloma we received treatment ** ***** ****** ****** ******** *** ** **** **** ******* **** *** ***** ** ***** *** ************ ** *** ******* *** *** ******* *********** A few examples of dissatisfaction with Dr Ankur and Max Hospital are enlisted below:
** **** ********* * 2. my father was suffering from severe cough during the course of his chemotherapy, however Mr. Bahl not once checked the patient’s throat / chest over the following weeks. *** ***** ****** *** **** *** ***** *** **** ******** ************* The patient then again complained about this to the junior doctor and himself suggested that this may be a symptom of pneumonia. Following this the doctor ordered a chest x-ray which confirmed the presence of pneumonia. *** **** ** ***** **** ******* ** *** ****** ** ***** *** ********** ***** ** *** ******** ********** *** * **** **** ********* ******* ** ***** **** ********* ********* ***** ** *** * **** ****** ****** ***** **** **** ***** ** *** ** ***** ********
2. Callous behaviour: During one of the chemotheraphy sessions while receiving chemotherapy treatment, my father developed strong shivering. When the nurse was requested to check the fever, she suggested that this was due to the cold air-conditioning (total lack of commitment to patient care). When pushed again, the nurse checked the fever which was 102.5 degrees F. Despite the very high fever for a patient with a weakened immune system, the patient was discharged from hospital care without administering any medicines and without checking for the underlying cause of the high fever. The simple suggestion was to take a crocin, ***** **** * ****** **** *** ****** ***** **** ** **** ******** Despite the very high fever the discharge record states “patient tolerated well to the above given treatment and is being discharged in a stable condition”. *** ******** ***** *** **** ********** * ** * ****** ****** *********** *** ******** ****** *********
** **** ** ******** *** ************* ** ********* ******* My father's chemotherapy commenced at Max Hospital. By 2nd cycle d8 dose my father reported significant weakness and difficulty in standing and sitting down. My father got unconscious couple of times in this period. Given the patient’s persistence to reduce the dosage, Dr.Bahl agreed that the treatment will be changed to a weekly treatment from 7th September. However, despite this change the patient continued to become more and more fragile and it was decided to give supportive care on the 10th dose . Given the continuous deterioration in health, my father proactively got a blood test done for Beta 2 – macroglobulin and presented the results to Dr.Bahl. Dr.Bahl rejected the test result as being meaningless ** ** ***** *** ********* **** ****** **** *** ********** ****** Despite the patient fragility, there was no suggestion from the doctor ** ******* ** ********* **** ***** ** ***** * ****** ** ******** *** ******** **** ** ***** *** ******** Despite the one week supportive care, my father remained extremely weak and confined to wheel chair and he was forced to indicate to Dr.Bahl that he could not carry on with chemo like this for 4 cycles and it would be better to get further tests done after the 3rd cycle. Despite that Dr.Bahl recommended to recommence the 10th chemo dose ******** *** ********* ** *** ******* and this continued with the 11th dose and with 12th dose. During this period my father's condition ********* ** ******* he was totally unable to walk, became extremely weak, was diagnosed with pneumonia, had fever as high as 102.5 degrees, had non-stop fever for more than three weeks, had one day of debilitating diarrhoea, however despite all that there was no suggestion from the doctor at any point in time to stop the treatment given the patient fragility or to even conduct tests to determine whether any more chemo was even required or not. ******* ** *** ***** * ****** ***** *** **** ********* ***** *** ** **** **** ** *** **** ***** **** *** ******* *** ***** ******* *** *** **** ******* *** ******* **** ****** ** ******* ******* ****** *** ******** ****** *** *********** ***** **** ***** *** ******* *** ****** *** ***** ******* ****** **** ** ******** ** ********** *** ********* ** *** ******* ******* *** *** **********
4. Below par information management at Day Care: The information management by support staff at the Day Care admission is below par. The team simply copy pastes the previous admission report and hands it over to the patient by making changes to just 1-2 medicines changes. The weight, blood pressure, fever, facts like the patient has Pneumonia never make it to report. Remarkably, we were handed over the same exact discharge report as the one provided on the last visit even without changing the dates. **** ***** **** ********* ******** * An emergency call was placed by my mother to Max Hospital Saket, alerting them to my father being unconscious and requesting an ambulance straight away. When no ambulance arrived for several minutes my brother again called Max Hospital, following which an ambulance was dispatched to our residence around 30 minutes after my mother's call (this timing is confirmed on the report provided by the first responder). This is an unacceptable delay in providing emergency service in any part of the world let aside in the capital city of India.
Overall a very disappointing experience ** * ******** *********** *********
Consulted Dr. K.K. Talwar (Cardiologist) for Heart Conditions
Happy with: Doctor friendlinessExplanation of the health issueTreatment satisfactionValue for moneyWait time
Hello,
I am writing this review after approximately 7 months. I took my mother to Dr Talwar. In fact I must say I was lucky to find him. My mother had syncopal attacks from an year. Lot of doctors just told she needs surgery. When we met Dr Talwar he just went to the base of the syncopal attack reasons. Changed her medicines and gave few tests. It's been 7 months Doctor my mother doesn't have any problems. Thank you so much Doctor you are so genuine to deal patients glad that we met you.
Thanks
Anju
Consulted Ms. Anupriya Sircar (Clinical Psychologist) for Psychological Problems
Happy with: Treatment satisfactionExplanation of the health issueValue for moneyWait timeDoctor friendliness
Dr Sircar helped me through a very difficult psychological phase which included self-harm. She handled the issues I had with a lot of professionalism and consideration. I would like to thank her for following text-book procedure and the team-work and correct advice she gave in referring me to an in-patient facility. Thank you so much.
Consulted Dr. Vivek Marwah (Gynecologist) for Hysterectomy (Abdominal/Vaginal)
Happy with: Treatment satisfaction
He is possibly the best surgeon in the world. It was such an amazing experience to be treated by him and his wonderful team. His explanation was clear and detailed, the procedure was done extremely well that my recovery was very fast, after care was excellent. You felt that you were in safe hands and stress- free. I just wish I had gone to Dr Marwah sooner so I need not have suffered all these years.
Q: What are the Visiting hours for IPD Patients?
A: 4pm - 7pm Daily
Q: Does the Hospital have a Cafeteria?
A: Yes
Q: Visiting Guidelines for ICU?
A: One person can go to see the patient in ICU during the Visiting Hours and need to wear mask and use santizier availabe at the hospital. Timings 11am - 12pm & 6pm - 7pm
Max Super speciality Hospital started its operation in India with a vision of offering the highest standard of medical care with a complete focus on service excellence. They are one of the leading healthcare chains in India and has a total of 14 hospitals across North India treating over 29 specialities. The hospitals under this group are centres of excellence in Cardiology, Oncology, Neurology, Orthopaedics and Joint Replacement, Laparoscopic Surgery, Robotic surgery, Bariatric Surgery, and Urology.
Analjit Singh is the founder and Chairman of the Max Group of Hospitals and Padma Bhushan Awardee. He established the first medical unit under this chain in 2000 as Max Medcentre, Panchsheel Park having facilities for OPD and day-care surgeries. The first hospital came up at Pitampura in 2002, and it also received the prestigious ISO certification. Max Hospital at Saket was the first super-speciality hospital. It received NABH and NABL certification for its laboratories in 2007. 2009 was a significant year for the Max Group as it won the D. L. Shah National Award from the Quality Council of India for its 'Economics of Quality.'
Over the years Max established many more hospitals in the NCR region. In September 2011, Max Healthcare spread its wings in Punjab and established Max Super Speciality Hospital, Mohali. In May 2012, Max group set its footprints in Uttarakhand and started the operation of Max Super Speciality Hospital, Dehradun. June, 6th 2016 was another significant day for Max Healthcare as they founded dedicated Cancer Care day-care at Lajpat Nagar. In 2017, Max Super Speciality Hospital, Saket received the prestigious Joint Commission International (JCI) accreditation.
Max Group is one of the leading healthcare chains in India and has a network of 14 hospitals all over NCR regions and other states of North India. Max Super Speciality Hospital, Saket has a total of 539 beds.
Preventive Health Plans for Men
Preventive Health Plans for Women
Preventive Health Plans for Fertility Quotient
Cancer Screening Programme
Preventive Health Plans for Cardiac Patients
Age-specific Health Packages
Lives Touched: Over 348600
Specialities: 35+
Expert Doctors: 400+
Years of Experience: Over 11 Years
Over, the years Max Super Speciality Hospital, Saket has earned the recognition of offering a high standard of treatment along with a human touch. The medical team always follow a patient-centric approach while offering their treatment ensuring the best outcome for the patient. The doctors listen to the queries of the patients compassionately and provide up-to-date information about the medical status of the patient honestly. It also rules out the scope of future confusion.
There are six Max multi-speciality hospitals in Delhi serving mankind with a highly skilled and efficient medical team and state-of-the-art medical facilities.
Max Super Speciality Hospital, Patparganj, Delhi
Max Super Speciality Hospital, Shalimar Bagh, Delhi
Max Smart Super Speciality Hospital, Lakhnawali, Greater Noida
Max Super Speciality Hospital, Vaishali, Ghaziabad
Quality treatment and short waiting time have made the Max Super Speciality Hospital, Saket, a preferred destination for international patients. Upon confirmation of treatment, the administrative staff provides all the necessary documents for speedy approval of the medical visa. They also offer complimentary pick-up from the nearest airport or railway station and guide them in availing appropriate accommodation in hotels or guest houses. The hospital also has translators in Arabic, French, Bangladeshi, and Russian for the convenience of patients.
Max Super Speciality Hospital, Saket is a centre of excellence for many departments including Cardiology, Hepatology, Oncology, Gynaecology, Orthopaedics, Neuroscience, Internal Medicine, Nephrology, and Laparoscopic Surgeries.
Since its inception Max Super Speciality Hospital, Saket has been performing many critical medical procedures including Joint Replacement surgeries, Liver Transplant, Lung Transplant, Kidney Transplant, Bone Marrow transplant, Bariatric Surgery, Minimally Invasive Surgery, and Da Vinci XI Robotic Surgery. They also have Asia’s first Brain SUITE, which allows MRI to be done while conducting Neurosurgical operation. The radiologist uses the state-of-art 1.5 Tesla MRI machine for imaging procedures. The Gynaecologists offer IVF treatment for conceiving children.
Company Social Responsibility (CSR) activities are one of the prime services of Max group of hospitals offering affordable quality healthcare to the economically weaker section of the society. They regularly conduct high-end surgeries at minimal cost, undertake an awareness programme for training personal hygiene in remote villages, and environmental hygiene awareness programme in the vicinity of the hospitals.
Max Super Speciality Saket is a 539-bedded hospital having all the state-of-the-art medical facilities including ICU, NICU, BrainSUITE- a highly advanced Neurosurgical operation theatre, Dialysis Units, 24-hours Diagnostic services, Pharmacy, ATM, and Cafeteria within the hospital premises. There are different categories of wards and cabins for the convenience of patients, and the hospital also has enough space for car parking and ambulance services.
Max Super Speciality Hospital, Saket has over 400 doctors and more than 3900 staffs working round the clock to ensure quality medical care in the hospital. They have treated more than 3.4 lakh patients across 35 specialities since the inception of the hospital. The specialised doctors of this hospital regularly conduct critical medical procedures healing many chronic diseases of the patients. The medical team is highly skilled and experienced and employ the latest treatment processes in the hospital. The patients may seek expert guidance under many specialisations of medical science including Cardiology, Hepatology, Pulmonology, Gynaecology, Internal Medicine, General Surgery, Oncology, ENT, Ophthalmology, and Dental Care.
Max Super Speciality Hospital, Saket has received NABH and NABL certification for its continuous endeavour of offering quality healthcare to the patients. They have also received an award from the prestigious ‘Association of Healthcare Providers of India (AHPI)’ for working towards perfection in treatment.
The customer service representative guides the patient’s family members to complete the admission formalities. They also issue them the patient’s registration card and the visitor’s card. The database of the hospital maintains all the details about the patient furnished at the time of admission. It also keeps a record of the medical procedures undertaken by the doctors. The patient needs to pay a certain amount as advance at the time of admission and the administrative staff also provides a rough estimate of the total treatment cost.
After the successful completion of the treatment process, the medical team guides the family members through the discharge process. A full and final settlement bill is issued, and the payment can be made either through cash or other electronic payment gateways. All personal belongings are handed over to the patient at the time of discharge.
In the IPD room, only visitors can meet the patient between 4:00 pm to 7:00 pm.
In ICUs, the management allows only one visitor between 11:00 am to 12:00 noon and 06:00 pm to 07:00 pm
The hospital also allows a single attendant in the Single, Twin Sharing Cabins and Suites.
Responsibilities of patients and attendants are:
Furnishing accurate details about the medical condition and previous reports.
Active participation in treatment plans.
The clinical outcomes ensure the quality of services offered to the patients. The hospital authorities maintain a detailed report of the different investigations and treatment procedures against every patient in their database. It helps them to improve the treatment process further.
Be informed about the latest medical condition of the patients.
Receiving thorough knowledge about the treatment plan.
Request a copy of the medical reports.
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