Max Super Speciality Hospital - Saket East Wing

I took my father to Dr. Anant at Max Hospital Saket, and our experience was extremely disappointing:

Lack of Personal Attention: After waiting for hours, my father was initially examined by Dr. Anant’s juniors. When Dr. Anant finally saw us, he spent just a few minutes with us and immediately recommended surgery.

Confusing Explanations: Dr. Anant's junior explained that reduced urine flow could be due to either a stricture or an enlarged prostate. During the consultation, Dr. Anant told his junior that the chances of a stricture at 70 years old are remote.

Diagnosis Confirmation: Poor urine flow was confirmed by Uroflowmetry.

Rushed and Inadequate Consultations: During our next OPD consultation, Dr. Anant insisted that surgery was the only treatment option and didn’t explain much, stating he would provide details on the day of surgery. The rush of patients was overwhelming, and like our earlier consultation, it was clear he was more focused on seeing more patients.*********** ****** ******** ***** ** ******** ******* ******* ** ******* *** ***** ***** ** ***** We decided to proceed with the surgery.

Post-Surgery Communication Issues: After the surgery, Dr. Anant didn’t meet us. The next day, he briefly said everything was fine. When I asked if there was a stricture, he said no.

Continued Problems Post-Surgery: After a few days, we were discharged, but my father's urine flow was still not good. Dr. Anant assured us it would improve in 7 days.************ ********* After 7 days, we returned, and Dr. Anant then said it would take 30 days.

Contradictory Statements: After 30 days, we visited again, and Dr. Anant claimed he had told us to go for surgery again. When I reminded him that he had already done the surgery, he changed his statement, saying some other issue had come up, and started giving excuses.

Seeking a Second Opinion* *********** I took my father to a different doctor *** ********* * ****** **** *** ******** ** **** *** ***** *** ******* * ********* ****** *** ****************** *** ****** ****** *** ** *** **** *** ** ****** ***** ****** *** ******* ****** *** *** ***** ***** **** ******* ** ******** ****** *** *** ******************** *** *** ***** *** * **** ** **** **** ******** ******** **** ******** ************** ** ******* *** **** ********* ***** ** ** ********** ********* ** **** ************* ************ ********** ***** *** **** **** *** ****** ******* ** ***** *** *** *** **** ****** ** ***** *** ******* ********* *********** ******** ** *** ** ** *** ****** ** **** **** ***

It was our first( hopefully last) time dealing with breast cancer. My mother was diagnosed with early stage of breast cancer, we were really scared and didn't know how or what to do. We were visiting Dr. Rajneesh Malhotra, my father's cardiologist, for a checkup. He is the most genuine, humble and helpful person I know. He suggested we met with Dr. Harit, and he also got us an appointment with him the very next day. As soon as we meet Dr. Harit and his team of doctors, we know we were in safe hands. Any battle with a disease is not easy but fighting with cancer is unimaginable tough. But Dr. Harit, Dr Shubham, Dr Khalid, Dr Davrath, Dr Charu and so many others helped us get through this difficult time in our life. They supported us and answered all our questions with gentleness and patience. Dr. Harit and Dr. Shubham especially have always been so kind to us. Taking time to listen to our concerns and addressing them to our satisfaction, no matter how busy they are, when they meet you they always make you care for and heard. For the primary care taker of a cancer patient there are so many unanswered questions and queries. I always got a prompt response from them whenever I called or emailed. Once I had gone to show reports to Dr. Charu, i remember she was totally packed with appointments that day and I was told by her assistant that i will have to wait a while as she is between patients and procedures the whole Afternoon. So I thought it will be a long wait. I saw her running up and down to see her patients, she saw me in passing while entering her room and motioned me in and asked are the tests done. I was really amazed that she remembered about the tests as she has so many patients. I said yes and showed her all the reports and with 3 mints I was out of the hospital driving back home. It was a very humbling experience for me as I thought that I would have to wait the whole afternoon to show test reports. It's not just the doctors but the people sitting at reception, the nurses, the ward boys and each and every member of the oncology team that works so hard and tirelessly in such an intense environment. Me and my family would like to thank the entire oncology team for extending their help and full support in our time of need and they are still doing so. Thank You.

Surjit Singh Saggu

Davinder Kaur Saggu

Navneet Kaur Saggu

I highly recommend Dr. Shubham Jain and Dr. Ankur Bahal. 👉

Extremely satisfied and consider ourselves fortunate enough to visit and get my father treated for Cancer at a critical time, when we lost all hope. As stage of cancer was in advanced stage, based on intial report it was a without hope case. But, Dr. Ankur Bahal, Dr. Harit Chaturvedi, discussed the available options, consulted outside too, referred too many sources of information and accordingly chalked a well thought out plan. Dr. Ankur bahal did the wonder, salute to his plan, effort, deciding the dosage and way ahead of treatment, when the further test reports before beginning the treatment came as per his expectation, he was so pleased and happy with his decision of test, his response calmed us that yes its treatable. Dr. Bahal intially and Dr. Shubham jain later on kept the belief alive in us. Their Humane approach, gentle behaviour gave us courage and hope throughout the process of investigation, treatment and monitoring.

My father is fit and fine now after very caring process and chemotherapy, and after post follow up tests Doctors have shown pleasure and we are elated. They have vast experience, expertise, and most of all have an intent to serve, to care and to challenge the disease.

The entire process was very smooth, comforting and thats why we also resolved to fight cancer and overcome it. We all did it. Though we have to come back again for follow up as advised after 3 months so that nothing is still taken for granted and it be monitored.

I would like to thank each and every person of the hospital involved in this process, from doctors to all support staffs, nurses, dietician for making an unforgettable time a pleasant experience, will remember forever. My deepest gratitude and thanks to the hospital administration.

Wishing a much more evolving future, bringing growth, name and blessings to Max Hospital, Saket always. Keep doing the Act of God on his behalf.

Jai Ho !

Regards,

Anshuman Kumar

(Son of patient Sh. Dinesh Choudhary, Kharauna Jairam, Kudhani, Muzaffarpur, Bihar)

I recently underwent prostate surgery, and I can’t express how grateful I am for the care I received from Dr. Pragnesh Desai . From my initial consultation to the post-operative follow-ups, Dr. Pragnesh Desai demonstrated a high level of professionalism, expertise, and genuine concern for my well-being.

Pre-Operative Care:

During our initial meetings, Dr. Pragnesh Desai took the time to explain the entire procedure in detail, addressing all my concerns and questions. I appreciated the thoroughness with which he outlined what to expect, both during and after the surgery. His calm demeanor helped ease my anxiety leading up to the operation.

Surgical Expertise:

The surgery itself went smoothly, and I was impressed by how well Dr. Pragnesh Desai coordinated with his surgical team. I felt reassured knowing I was in such capable hands. The operation was a success, and I experienced minimal discomfort post-surgery.

Post-Operative Care:

In the days following the procedure, Dr. Pragnesh Desai made it a point to check in on my recovery progress. He provided detailed instructions for my recovery and was always available to answer any questions I had, no matter how small. His approach to post-operative care made a significant difference in my healing process.

Results:

I’m pleased to report that my recovery has gone well, and I feel much better than I expected at this stage. Dr. Pragnesh Desai has been instrumental in my recovery, and I truly appreciate his dedication to my health and well-being.