Koshys Hospital, Ramamurthy Nagar

Frustrated Service - A lot of time taking !!!!

I was visiting Koshys Hospital continuously from 2 days (28th and 29th Sep 2022) and each time the reception and ground staff is assuring to patients that soon doctor will attend you however based on my two visits, I have not seen Mr. Gowda was there for the OPD patient, he was just attending the surgeries and out of his 3 hours 30 minutes visiting hours (9:30 AM to 12 PM) hardly he is available 15-20 minutes for the OPD patient.

Being a OPD patient, if you are ready to wait for more than 2 hours then only you may prefer to meet Mr. Gowda else you may find some better alternatives in the city. I know surgical patients do require quite more attention but that doesn’t mean OPD patients are free for the entire day, they also have their regular commitments and deadlines, especially if someone is planning to take a day off to meet Mr. Gowda in Koshys hospital then it might not give you an appropriate results.

At my first visit on 28th Sep 2022 (around 10:25 AM) I have been informed that doctor is in OT and you need to wait or visit either in evening or tomorrow. At the next day on 29th Sep 2022 (around at 9:45 AM) where I was almost first in the queue to meet the doctor, again the same story Dr went for OT first and returned back by 11:35 or 40 AM. Overall if you are a surgical patient then it may be good choice for you but being a OPD patients hospital and management won’t respect you time, they might consider you are free for entire day and will treat accordingly.

I do have respect for OT patients but the hospital staff (who is already aware) that any surgery will take approx 2-3 hours so at least they could update the same to the patients however the billing desk is very well trained only for fixing the appointment* *** **** ********** ** ********* **************

The hospital management at-least update the proper visiting time for OPD patients because being an OPD patients if you want to meet Mr. Gowda in Koshys hospital, then timing are actually not from 9:30 AM to 12:00 PM, it’s just any random 30 minutes in between and almost upto 3 hours out of 3:30 hours is only for surgeries.

At the end, visiting to Mr. Gowda in Koshys hospital is not worth for the patients who do respect their time, rest it’s upto you…. Thanks!

My overall comments are based on waiting time because finally I decided to visit some other hospital since in my 2 days trial I never get chance to meet the doctor and at last I asked billing desk for the refund.

Very bad services in Koshys hospital !!!

Visited for Anal fissure Surgery.

I found Dr. Maruthesh in practo app and visited him very next day.

I disagree with few negative feedbacks.

He keeps it simple and straight forward, practical and down to earth.

I witnessed his busy schedule with surgeries and outpatients. He took 6-7 surgeries along with my case in one day. Explained clearly and politely to me in OT about the surgery he did to me.

Visiting outpatients could delay sometimes as it depends on surgeries he handles , as he foresees unexpected issue when it is opened for surgery which he takes care very well without any further discussions.

I saw him rushing from OT to visit outpatients and rushed back for next surgery. I was waiting for him in reception. As soon as he saw me, he came to me and followed up with me if my issue is sorted. I see such friendly doctor very rare.

One of the best doctors i have had bcz he is reliable, responsive n experienced in his field. Inspite of his busy schedule, he replied to my queries on whatsapp as soon as he sees the query, even at late night also. I definitely recommend him. Thank you doctor!

I and my sister both had a pain attack for the second time in month of August 2021. We checked on oracto for nearby doctor and Dr. Maruthesh's name came first as per default sorting. We booked appointment at Koshys during mid August and he listened to both our Complains and queries and answered with the option available. Since we both siblings stayed alone and both were advised for a surgical procedure, we waited for our parents to be present in the city. In the meantime, we were in touch with Dr. Maruthesh and whichever tests he advised, we got it done and then once we made up our minds for the surgery, we fixed up a date and Dr. Maruthesh agreed for the same. On the day of surgery, Dr. Maruthesh met us, and was very cordial and answered all our queries and offcourse he made sure our surgery went well. He was also keeping our parents informed on the status of the surgery of both of us. Next day after the surgery, he visited us in our wards and clarified all doubts we had and also shared his advice on what all things we could do, and what all things we shouldn't and for how long. As of date while I am writing this feedback it's 2nd week after the surgery and still he is courteous enough to answer our questions or share his advice if we share any problem or concern. I strongly recommend everyone to visit him for his speciality - gastroenterology. We would like to thank Dr. Maruthesh and wish him all the best for his happiness, well being and success in all endeavours.

Dr. Maruthesh Gowda is simply an extraordinary doctor, a very confident, honest, trustworthy and prompt professional. I was diagnosed with appendicitis and an ovary cyst just before I met him, I was so worried and scared due to ongoing pandemic but after meeting Dr. Maruthesh sir in Koshy's hospital Ramamurthy Nagar, his sincere and kind words made me feel relaxed. He answered every question. He was on point with everything that was necessary to be done. Next day I had Laproscopy surgery for appendectomy and cyst removal, and I was already confident that I'm in safe hands even during covid times. Entire process right from consultation, admission, surgery and discharge all were quickly done with ease. Post surgery support is also excellent with connect thru WhatsApp for urgent queries and online Video consultation available during pandemic. I'm grateful he's here in Bangalore. His own clinic is near Thanisandra in North Bangalore. I would recommend Dr. Maruthesh Gowda without reservations. He's one of the best surgeons. Thank you doctor.. 😊