Dr. Naveen Kumar Bashetty

Recently my 9yr old daughter got her Tonsilectomy surgery and Dr. B Naveen Kumar sir has handled our situation with great care at Shenoy Hospital. He was very clear in explaining the complications in future if the Grade 4 tonsils were not removed for my daughter, he made me and my wife very comfortable and explained the surgery procedure and clarified our questions with utmost patience. He made my daughter very comfortable and prepared her for surgery by explaining her in a very soft way on what is going to put on her body for monitoring purpose and canola (butterfly) on her hand for IV fluids. This made my daughter very comfortable during the surgery and it was a smooth experience for me and my daughter.

Now this is the key part of my story!! My daughter developed a viral infection after a week time and around 11:30PM she started bleeding lumps of blood from her mouth. I was literally down and choas and dont know what to do. Luckily, i had Dr. B Naveen kumar sir number and dialed him and explained the situation. He immediately asked me to come on video call and guided my wife and daughter on how to stop the bleeding. I was down with giddiness as i could not see my daughter in that situation, but my wife was brave enough to handle the situation and follow instructions from doctor. I really appreciate he picking up the call midnight and guiding us through the toughest situation of our life. He really calmed down our nerves and completely changed the situation with his instructions and first aid. I cant thank enough Dr. Naveen.

I'm super happy i was able to meet such a nice human being more than a Doctor. Who is very concerned about my daughter health and well-being even after discharge and despite being very very busy with his daily work.