Pagadala's Medident Multispeciality Polyclinic

We had a very bad experience when admitted my wife for treating Mumps infection. We have visited doctor at Medicover Chandanagar. She was admitted into ICU after hospitalized for a day in private room. 1) ICU room was not at all hygienic with no cleanliness at all 2) There was no sufficient air movement and lot of suffocation throughout 3) When raised about this they have put a fan which was previously kept for another patient and taken out after 20-30 min. 4) Patient had to ask 4-5 times to get a glass of water 5) Had to wait for more than 2 hours for nurse to disconnect the monitoring cables to visit washroom 6) Pathetic staff talking all throughout the night 7) Being a diabetic she was not provided required diet and when questioned, it was a shock to know that Dietician was not informed at all about her condition 8) Anti viral medication was to be given 5 times a day as advised by doctor, but she had been administered only twice a day 9) When diabetic levels were 184, doctor had advised the attendant as the levels are 290+ and ICU treatment has to be continued.

All this has been discussed with operations in charge, nursing head, ICU services in charge and Dietician. And, that is when, they stopped responding at all completely. They have even not provided food to patient stating there was no communication to them. I am not sure how this happened as the patient is still in premises as per their records. Doctor has advised us to stay for another 2 days and we said we want to go home considering above issues. She just walked away without telling anything. They have even suddenly stopped all the IV fluids and pending treatment stating doctor has asked that is not required anymore.

I would never recommend anyone to this hospital, come what may.

Good in diagnosing the issue. Recently visited Dr Kiranmai for hypertension and panic attacks post delivery. doctor has given me best medicine for bp issues and have also given serta 25 which Is helping me in relaxing my mind. I even had a doubt if I can have that medicine as im in breastfeeding phase. But doctor counselled me and given me confidance saying the medicine is safe in breastfeeding.

She is a senior doctor with good knowledge. She understands very well and nicely organizes medicine, i am very much satisfied with the treatment.