Dr. Rela Institute & Medical Centre, Chromepet

I'm Sandhya and I would really appreciate Dr.Vaidhehi Mam team and their effort to deliver my baby normally with lots of patience and correct medication. After Yogasalini mam resignation i was consulting Vaidhehi mam with lots of doubts and clarification and got afraid how my delivery would go. But undoubtedly Dr.Vaidhehi mam was just amazing with clearing all my doubts and clarification patiently and handled my BP issues through out my last trimester. And when my water got broke and i reached ER care with lots of fears on my mind . But Vaidhehi mam team immediately responded and started their medication process and gave hope to trust my body and induce labor induction. After 6hrs of labor induction even i lost my confidence to bear the pain but labor ward night staff nurses and Gync team gave me the trust to induce the labor more effectively. And labor ward morning staff were really supported me through their patience when i was in my last 2 to 3hrs of labor even on my intense pain. And at the last half and hour i really don't have the strength to push my baby out but really Dr.Vaidhehi mam and the staff nurses are like saviors to motivate me to push my baby out even on the intense pain. I would really thank Dr.Vaidhehi mam and the staff nurses and Housekeeping akka from the bottom of myheart who were during my labor. Anyone can treat patient for the money they spent for their treatment but when we are going through the pain there should be somebody to gave hope to trust our body throughout the medication process and that's how Dr.Vaidhehi mam team did that successfully and deliver my baby through Vaginal delivery even when i lose all my hope and asked them for C-section. Thanks would not be the one word which i would appreciate Dr.Vaidhehi Mam team. They are Saviors to deliver our little bundle of joy.

After completing all the master check-ups and paying a total of 2900Rs, we were informed by the staff that Dr. Benhur Joel would be leaving shortly. This led us to promptly pay an additional consultation fee of 800Rs for immediate attention regarding my mother's perihilar lymph nodes as identified in her checkup.

However, our experience was far from satisfactory:

Misinformation: Despite being told of Dr. Joel's imminent departure, upon our interaction, he indicated that he would be present throughout the evening.

**** ** ************ *********: Dr. Joel did not greet us or offer seating upon our entry. His demeanor was distant and lacked the courtesy typically expected of a medical professional.

Unclear Medical Feedback: When presented with my mother's chest x-ray indicating lymph nodes, Dr. Joel quickly dismissed it as 'normal' without providing a detailed analysis or addressing our concerns. ** *** ****** ** ********** *** ******** ** *** ********** ****** *** ************ ** *** ******** ******.

Defensive Behavior: Upon being questioned for clarity, Dr. Joel responded curtly, suggesting he couldn't provide an "anatomy class" for our questions. This was both inappropriate and dismissive.

Questionable I********* ******* * ******* **** **** * ***** ************ ***** ** * ****** *** ***** ********* **** ** *** ******* ** ******* ******* ******** *** *** ********* ** ****** *** ************ * ******** * ****** ** ******* ** *** ****** ********** ** *** *** **** ********* *** ***** ************* ************* *** ********** ** ********* **** * **** ** *************** *** *********** **** ******** *** **** ******* ******** ** * ******** ***** *** **** *********** ********* *** ********** ** *** **** ********** I sincerely hope measures are taken to ensure better patient experiences in the future.

Positivity & Detailed Clarification

I met Dr. Sunil sir last year since I have issues in my hip. Before that i visited atleast 10 doctors but end up with too much of worries due to the factor that i need hip replacement. But he is very different, he will guide you entire process, gives you hope and finally he will do the necessary treatment with atmost care. Currently i had my both hip replaced back to back in 6 months time. I fully recovered and till today i was in touch with him. He will support you and I suggest if you guys have any kind of bone related issues do visit him once. You will always see the light at the end of the tunnel. All the very best to those who are all going to get treated by him and my sincere and lovable thanks to Dr Sunil sir & Rela Institute.

My sister had consulted the doctor and it was for health concern. Consultation was fine with the doctor. In Dr. Rela Institute they had given demo about the disease but my sister got cured now after Siddha's treatment. I am satisfied with explanation and treatment given by doctor. I like to recommend the doctor to my family and friends. Doctor explained about causes, risk factors, and why disease was occurring was told properly. There was more waiting time in the hospital when we went, it was for 4 hours even though no crowd was there since doctor was in OT actually. Doctor was friendly and she gave accurate reasons and gave demo clearly.