Dr. Parthasarathi Dutta Roy replied
I wanted to answer you immediately once the feedback had come, but due to lack of time I could not do that. Anyway coming to your complaints, if according to you it is a money waste then I do not think that so many patients would have consulted me for hair treatment or I would have got so many positive reviews. Anyway I do not want to blow my own trumpet; my work would speak for itself. My question is why should you bother about the modern machines or gadgets, when I am providing results even without that? You should rather concentrate on results. All that glitters is not gold. Is there any hard and fast rule that if you are examined only with all these high end machines you will get results and otherwise not? There are so many high end hair care centers in the city, they are having all the modern machines but are they delivering results? The most important thing in any kind of treatment is result. If u do not get results what you will do with gadgets,posh clinics,polished presentations and all show offs? I do not give costly medicines but result oriented medicines, the cost of these may be little more than some local non performing medicines. Would you prefer to spend 600 bucks and get no results or spend 1000 bucks and get some results? By the way all medicines of hair care and skin care are costly now a days which is not in my hand.secondaly hair treatment takes time, it would not happen overnight. As for your other complaint of calling you every month for revisits, it is a routine procedure. We ask to do a revisit for all hair patients once in 4 weeks and skin related patients once in 2 weeks, which is same with all the patients, not only with you.
You complained, when you visited me first time, I have spend more time with you, that is because when a patient comes for the first time I have to take detailed history to understand the problem and plan treatment accordingly and not to impress you. Subsequently when you come next time I don’t need to spend so much time since I already know all your history and treatment being given. So I do not have to spend more time unnecessarily. See you consult a doctor for some problems and we doctors spend time according to the merit of the issue and not to entertain you by chit chatting for long time.
Like you did I am concluding in one line, we are doctors, not magicians, treatments takes its own time and I cannot provide you any magical results overnight and that too with a cheap entry ticket but here I am giving you a word that I would definitely bring all the modern machines within a short period of time, at least for people like you irrespective of whether it is necessary or not.