Aster Whitefield Hospital, Whitefield

Would like to share my experience regarding Dr. Ajay B. R. (Consultant, Medical Gastroenterology) at Aster Whitefield, Bangalore.

We have been consulting Dr. Ajay for the treatment of my mother, and the experience has been consistently reassuring and professional. Despite managing a very busy OPD schedule, Dr. Ajay demonstrated exceptional patience during every consultation. He listened carefully to all our concerns, never made us feel rushed, and ensured that each question was addressed thoroughly. His ability to analyze the potential root cause of the problem and explain complex medical matters in clear, simple terms was extremely helpful.

Most importantly, he conveyed a strong sense of partnership and reassurance, making us feel confident that we were navigating this treatment journey together.

During the colonoscopy procedure as well, Dr. Ajay’s approach stood out. His guidance on preparation beforehand was clear and practical, which helped reduce anxiety for the patient. Throughout the procedure, he maintained a calm and respectful interaction with the patient, patiently listening to concerns and explaining what was being done at each stage. He also took the time to explain the images, the clinical observations, and the next steps, which greatly helped in building trust and understanding. His patience, professionalism, and perseverance deserve special recognition.

A good leader is reflected in the quality of their team, and this was clearly visible in the procedure room. The support staff, nursing team, and coordinators assisting Dr. Ajay were extremely caring, attentive, and supportive. They ensured my mother was comfortable and well cared for throughout the process, which speaks highly of the culture and standards maintained within the team.

It is also worth highlighting the immense context-switching that Dr. Ajay manages daily, switching between OPD consultations and medical procedures while still providing thoughtful, individualized attention to each patient. Maintaining this level of focus, empathy, and clinical clarity across so many patients each day is truly commendable and deserves recognition.

I sincerely hope Dr. Ajay’s dedication and patient-centric approach receive the recognition and appreciation they truly deserve from Aster’s management. I would be happy to share additional details about our experience.

A couple of constructive feedback for Aster Management (to elevate the experience further)

1) There is a significant opportunity to leverage technology to reduce administrative and manual overhead for doctors. With the rapid evolution of AI in healthcare, integrating intelligent tools to assist with documentation, workflow management, and patient coordination could meaningfully improve operational efficiency. Even saving a few minutes per doctor each day could compound into substantial productivity gains across the system.

2) There is definitely a scope to further strengthen the role of coordinators in connecting the dots between patients and doctors especially in situations where a quick clarification or input from the doctor is needed but a hospital visit may not be immediately feasible. Enhancing training and communication workflows in this area could further improve the overall patient experience.

Overall, we are grateful for the care and professionalism demonstrated by Dr. Ajay and the entire team.

Regards,

Sahil Gupta

Review for Dr.Dheeraj Shyam and Team (Interventional Radiology @ Aster Whitefield)

We came across Dr. Dheeraj Shyam while searching for a highly experienced Interventional Radiologist in Bangalore for my brother, who resides in Odisha and is undergoing dialysis treatment. He had developed vein clots near his heart and neck, which had led to severe swelling in his body. Upon consulting with doctors in Odisha, we were informed that his case was extremely critical and that performing the procedure would be life-threatening.

However, our experience changed entirely when we consulted Dr. Dheeraj Shyam. After thoroughly reviewing my brother’s medical reports, he assured us with confidence that the procedure could be performed successfully without complications. His professionalism and calm behaviour immediately put us at ease.The procedure was successfully completed, and to our immense relief, my brother began showing visible signs of improvement within just 2–3 days. The swelling reduced significantly, and his overall condition started stabilising. It was a dramatic and heartening change that brought immense relief to our entire family.

Throughout the hospital stay, Dr.Dheeraj Shyam and his team made regular rounds, closely monitoring my brother's recovery. They were always available to address our concerns, no matter how small, and treated us with patience, respect, and genuine care. Their consistent support made a very difficult time much more bearable.I would also like to extend our heartfelt thanks to two individuals who stood out for their compassion and cooperation—Jagdish and Dr. Madhushree. They were always approachable, ensured clear communication, and went above and beyond to make sure everything was in place.In a situation where hope was dwindling and options seemed limited, Dr. Dheeraj Shyam and his team gave us a new sense of confidence and delivered real results. We are forever grateful for their medical expertise, professionalism, and human touch.It’s rare to come across a medical team that not only excels clinically but also cares deeply for their patients and their families. This experience has left a lasting impression on us, and we wholeheartedly recommend Dr. Dheeraj Shyam to anyone in need of advanced interventional radiology care.

My Nephew of 7 year old in Manipur has been complaining of pain in his hip joint, and worsening at night. We took him to few doctors there and even after 2 months it is not improving instead he started limping and stopped playing due to the pain. So we got him to Bangalore and took him to Aster hospital and with the MRI scan, it was diagnosed as Osteoid Osteoma. And we were Referred to Doctor Dheeraj Shyam, the interventional radiologist. We met the doctor and he and his team explained the treatment procedure called RFA, radio frequencyablation, however the treatment cost was something we were not comfortable and we looked around the hospital in Bangalore who perform the same treatment. However we dont find any other more reliable and we met again the doctor, he promised that the cost is something he can looked for support to reduce and the most heart warming for us was his approachable nature, detail explanation and the interest he took in the treatment procedure. And we decided to go ahead with the treatment. The entire team Doctor

Dheeraj, Dr. Madhushree & Bro.Jagdish were very attentive and approachable through out the procedure and once the procedure was over, again doctor took us to show in the screen what all they did and we had a huge confidence that our boy would be alright by the Grace of God. And to our surprised our boys stopped complaining the old pain the next morning onwards. *** **** * ******** ****** ******* *** **** * ******** ***** **** **** ****** We highly recommend Dr. Dheeraj Shyam for anyone who has osteoid osteoma and for any Radiofrequency ablation treatment . ** ** *** **** ** *****

I recently underwent Uterine Fibroid Embolization(UAE/UFE) procedure performed by Dr.Dheeraj Shyam in Aster Whitefield. I am extremely grateful for the care and professionalism shown throughout the entire process. From the initial consultation to the post-operative follow-ups, Dr.Dheeraj and Dr.Madhushree were professional, compassionate, and highly skilled.

They took the time to explain the procedure in detail multiple times, answered all my questions patiently, and made me feel confident and reassured throughout the entire process. The surgery went smoothly, and I have recovered well, thanks in large part to Dr. Dheeraj and Dr.Madhushree's expertise and the excellent care provided by their team.

After the surgery, I was a bit anxious and initially wanted to extend my stay in the hospital. However, Dr.Dheeraj took the time to assess my condition carefully and gave me the confidence and reassurance that I was healing well and ready to continue recovery at home. That decision turned out to be exactly right, and I have recovered smoothly ever since.

I highly recommend Dr.Dheeraj to anyone in need of UAE/UFE procedure. His dedication to patient well-being and medical excellence truly stands out.

A special thanks to Mr.Jagadeesh, who was always in contact with me to make the process smooth. He helped me with the appointments, insurance, admission, pre-surgery tests, and discharge process, too. He always ensured that I was calm pre and post-surgery, too.

Thank you, Dr.Dheeraj, Dr.Madhushree, and team for your support and excellent care!

Finding the right doctor made all the difference in my journey. Last year, I was dealing with severe bleeding issues that frequently forced me to take time off work each month. My gynecologist diagnosed me with adenomyosis and referred me to Dr. Dheeraj Shyam, a radiologist, for further evaluation.

From my very first consultation, Dr. Dheeraj explained the UFE (Uterine Fibroid Embolization) procedure in a clear and focused way, which gave me a strong sense of confidence and clarity. He was always approachable and took the time to patiently address all my questions and concerns.

The procedure itself was carried out smoothly, and even afterward, Dr. Dheeraj remained available whenever I needed guidance or support. I would also like to sincerely thank Mr. Jagadish for his assistance during my hospitalization and for helping me navigate the insurance process so efficiently.

Iam deeply grateful to Dr. Dheeraj and his entire team for their exceptional care, compassion, and dedication. Their commitment to patient well-being inspires immense trust and confidence*** ***** **** **** * *** ** *** ***** ** * **** **** ********* *********** **** ****** *** *********

I first met Dr. Naveen Chandra in December 2023 when my wife needed to undergo an angiogram and angioplasty, following her remission from Hodgkin’s Lymphoma. It was a challenging time for us, filled with uncertainty and concern—but Dr. Naveen’s presence made all the difference.

From the moment we walked into his clinic, he exuded a calm, positive energy that was both comforting and motivating. His approach was not just clinical but deeply compassionate. He took the time to understand my wife's medical history, explained the procedure with clarity, and reassured us at every step. His care was meticulous, and his attention to detail gave us immense confidence.

What truly stood out was the motivation and hope he infused into our journey. His words and demeanor lifted our spirits, *** *** ******* ******* **** ** **** **** ** **** ** *** ****** ***** ********* The procedure went smoothly, and his post-operative care was just as thoughtful and thorough.

I truly and wholeheartedly recommend Dr. Naveen Chandra from the bottom of my heart. He is not just a brilliant cardiologist but also a healer in the truest sense. We are deeply grateful for the care and positivity he brought into our lives during a critical time.

I cannot express my gratitude enough for the outstanding care provided by Dr. Prabhakar during my son's fisher surgery. From the very beginning, he exhibited the highest level of professionalism and expertise.Dr. Prabhakar's qualifications and experience instilled confidence in our decision to choose him as our surgeon. He took the time to explain the entire surgical procedure and ensured that we felt comfortable and well-informed.Throughout the process, from pre-operative care to post-operative recovery, Dr. Prabhakar and his team demonstrated unwavering support and compassion. They addressed our concerns, provided clear guidance, and ensured that my son received top-notch care.The surgery itself was a resounding success, and the results have been truly remarkable. My son has completely recovered, and we owe it all to Dr. Prabhakar's exceptional surgical skills.I wholeheartedly recommend Dr. Prabhakar to anyone seeking expert medical care. Our family is profoundly grateful for his dedication and expertise in our time of need.Thank you, Dr. Prabhakar, for making a significant difference in our lives

This was about a year back, my father started complaining of severe chest pain while walking. Someone from our apartment had suggested Dr Naveen Chandra, so we went to consult him. He suggested for angiogram and after the angiogram he explained to us the situation of my father. My father had major blockages in all the arteries and only option was bypass with endarterectomy. With extreme patience and empathy he addressed our concerns and explained risks involved. We couldn't decide immediately to go for surgery because of all the risks. My father had to go through lot of other health complications due to this. Finally we went for bypass surgery a couple of months back and my father is doing fine now. Throughout the struggle Dr Naveen Chandra stood with us, he would respond to the messages and calls and suggest right medications and always was there to guide us and help us. He is a very competent and empathetic doctor. Really thank him for all the support he had given us medically and for the guidance.

I had a wonderful experience with Dr. Veena, Dietician at Aster. During my pregnancy, I was diagnosed with gestational diabetes and was extremely anxious about managing it. Dr. Veena patiently explained everything in detail — from how gestational diabetes works to how different foods affect blood sugar levels. She made sure I understood the “why” behind every recommendation, which gave me a lot of confidence.

What I truly appreciated was her realistic and practical diet plan. It wasn’t restrictive or overwhelming; instead, it was thoughtfully designed around my daily routine and food preferences. The plan was easy to follow, balanced, and sustainable — which made a huge difference in consistently managing my sugar levels.

Thanks to her guidance and constant encouragement, I was able to keep my readings under control without feeling stressed or deprived. I highly recommend Dr. Veena to any expecting mother looking for professional, compassionate, and practical support in managing gestational diabetes.

I am a patient dealing with multinodular goitre.Have met several doctors in the past,I was advised to undergo complete thyroidectomy.Just like any other person I was also terrified by the name of surgery because it meant complete removal of my thyroid gland which ultimately meant I have to be on medication forever.I was advised to do FNAC before surgery and that's when I met Dr. Dheeraj.He understood my case,and made me understand the whole issue and instead suggested me that there's another non surgical procedure i.e., Radio frequency ablation (RFA)that he can do which will help me to preserve my thyroid gland and at the same time it will diffuse my nodules as well.I asked him multiple questions because when everything seemed fatal I couldn't believe that there's still that 1% hope that I don't need to undergo surgery.No questions is too hard for him.Dr. Dheeraj was way too professional and went above and beyond to make me feel at ease and comfortable before,after and during my procedure.I was left with positive and upbeat attitude knowing I was under the the watchful eye of one of the finest doctors.Thankful to the whole staff and Jagdish ,his coordinator.He was always available and helped us book appointments🥰