Family Healthcare Centre, Andheri West

I had visited the doctor on 28th juicy 2022 for fever and cough.He had given medicine for 4 days which got over on 31 st.I had come on 1st as cough was persisting.Both the lady attendant were extremely rude and asked to call and come in the evening.The numbers updated on just dial for the clinic old and does not work.She showed me the door and asked to take the number from there and call and come in the evening.I then realised that the doctor was as available and questioned her on why I have to come in the evening when the doctor was available.I was told to wait.I have sent waited for more than 1:15 mins and many patients who cam after me were allowed in and I was asked to confirm wait.

I cannot comment on the doctor ,however the customer service is still extremely poor and attendants are not even aware on how to talk to customers.I had visited the doctor on the day of commendation of my building friends at Evershine embassy and the overall experience at the clinic left a lot to be desired.

Thanking you

Rupak Mahapatra

FIrstly, the doctor is arrogant and rude while he speaks out. He doen't care if you are 20 yr old or 60.

Secondly, he won't treat you for what you go. My granny had dysentery, stomach pain and leg joint pain all together. But the doctor refused to consider the other 2 and provided medicine only for dysentery. When asked about the other 2 problems, he said to get the dysentery treated first, then visit him again after 3 days to check the other 2. ***** ** **** ** **** ******** **** ***** *** **** ** ****** *** ** ****** ******* * **** **** *** ***** ******

Also on one occasion* ** ******* my relative saying he is on verge of having diabetes and suggested to go under prevention treatment asap. *** ******** ** ** * **** **************** ***** **** **** *** *** ***** *************

*** * ** ******* **** **** **** ****** **** ** ******* **** **** ** ***** **** ** ** *** ****** ** *** **** ****

I went this doctor with symptoms like fever, nausea, vomiting. There were clear symptoms of jaundice in me like clayish stool, dark yellow urine, fatigue and slightly yellowish eyes. He completely dismissed them, saying they are symptoms of anti-biotics given to me by a previous doctor.

I told him I was having these problems for a week then, but he still said everything is normal. Also he even said I have no fever. He told me to get a blood test done, seeing my jaundice like symptoms, but only to check for malarial bacteria.

Everything came normal and he told me I was fine.

But I kept sick for another 3-4 days, and finally decided I need to consult another doctor. The doctor, upon first glance, confirmed I was suffering from jaundice and immediately hospitalised me.

If I would have gone a day or two late, it could have been fatal for me. My bilirubin levels had later reached 13.8 whereas normally it is supposed to e around 1-1.5.

Please avoid this doctor.