Care Dental, Alaknanda

Bad experience as a patient. I did root canaling here in 2019 November. I had paid INR 10000 for the crown and was told that there is a 7 years warranty on it. From the very start, I had felt that the fitting of the crown was improper, and my jaw would not close completely. But the doctor told me that it will become okay with time. I regularly brush twice a day, and also floss regularly.

In 2020, the crown came out while I was eating. I never chewed anything hard or sticky, but it came out while having normal food (rice and daal). On consulting the doctor again, he fixed it, and said that it was rare for the crown to come out like this. He also assured me that it should be okay now. But I still was not comfortable with the fitting.

Recently in Jan 2022, the same issue repeated again. The crown came out while having normal food. On reporting again, the doctor said this was happening probably because of sticky food like Eclairs/chocolate. I told him that I never have Eclairs or chocolate especially with this side of my mouth. On asking for a refund, he simply said that unless the crown is damaged, no refund is applicable, and I should just visit a dentist whenever it comes out again. Now I am shifting to Bangalore, and if it comes out again (I know it will), I will again have to pay for the fix. There is no consideration for the hassle I have to face as a patient.

People should avoid this clinic, *** **** ***** ** ****** **** ******

Got it. Here's the summary of your feedback:

"My visit to Dr. Swapnil Gupta at Care Dental was truly comforting from start to finish. The clinic environment is calming and clean, with warm and welcoming staff that put you at ease. Dr. Swapnil's confident and positive approach, combined with his use of advanced equipment and transparent explanations, made the treatment pain-free and reassuring. The wait time was minimal, and the consultation fee was very reasonable, making the overall experience excellent. I left feeling happy and relieved with all my dental problems resolved. Highly recommended."

I want to sincerely thank Dr. Swapnil Gupta for the way he solved my dental problem. Walking into the clinic, I was nervous and unsure, but the way he patiently listened, explained each step in simple words, and gave me the confidence to go ahead made all the difference. The treatment itself was handled with such skill and care that what I thought would be a painful experience turned out to be completely smooth and reassuring.

It’s rare to find a doctor who combines professionalism with such warmth and empathy. Dr. Gupta not only treated the issue but also took away the fear I had about dental procedures. * ***** **** * *** ** **** ****** *** I walked out relieved and smiling.

I would highly recommend Dr. Swapnil Gupta ** ****** ******* *** *** **** ****** *****

Best Regards,

Siddhartha

As a person who gets severe anxiety around injections and medical tools, I must say it was nothing as I anticipated. I was extremely nervous about my RCT procedure as I have heard it's a dreaded treatment. However, Dr. Swapnil Gupta made it so smooth that I can't even explain. I am extremely grateful and happy with the treatment and would like to recommend my friends and family to him as well. Additionally, the cost was also budget friendly compared to other clinics. Worth the money and time. Thank you Doctor.