Dr. Rela Institute & Medical Centre, Chromepet

After completing all the master check-ups and paying a total of 2900Rs, we were informed by the staff that Dr. Benhur Joel would be leaving shortly. This led us to promptly pay an additional consultation fee of 800Rs for immediate attention regarding my mother's perihilar lymph nodes as identified in her checkup.

However, our experience was far from satisfactory:

Misinformation: Despite being told of Dr. Joel's imminent departure, upon our interaction, he indicated that he would be present throughout the evening.

**** ** ************ *********: Dr. Joel did not greet us or offer seating upon our entry. His demeanor was distant and lacked the courtesy typically expected of a medical professional.

Unclear Medical Feedback: When presented with my mother's chest x-ray indicating lymph nodes, Dr. Joel quickly dismissed it as 'normal' without providing a detailed analysis or addressing our concerns. ** *** ****** ** ********** *** ******** ** *** ********** ****** *** ************ ** *** ******** ******.

Defensive Behavior: Upon being questioned for clarity, Dr. Joel responded curtly, suggesting he couldn't provide an "anatomy class" for our questions. This was both inappropriate and dismissive.

Questionable I********* ******* * ******* **** **** * ***** ************ ***** ** * ****** *** ***** ********* **** ** *** ******* ** ******* ******* ******** *** *** ********* ** ****** *** ************ * ******** * ****** ** ******* ** *** ****** ********** ** *** *** **** ********* *** ***** ************* ************* *** ********** ** ********* **** * **** ** *************** *** *********** **** ******** *** **** ******* ******** ** * ******** ***** *** **** *********** ********* *** ********** ** *** **** ********** I sincerely hope measures are taken to ensure better patient experiences in the future.

Positivity & Detailed Clarification

I met Dr. Sunil sir last year since I have issues in my hip. Before that i visited atleast 10 doctors but end up with too much of worries due to the factor that i need hip replacement. But he is very different, he will guide you entire process, gives you hope and finally he will do the necessary treatment with atmost care. Currently i had my both hip replaced back to back in 6 months time. I fully recovered and till today i was in touch with him. He will support you and I suggest if you guys have any kind of bone related issues do visit him once. You will always see the light at the end of the tunnel. All the very best to those who are all going to get treated by him and my sincere and lovable thanks to Dr Sunil sir & Rela Institute.

I suffered a fracture on my left thumb as a result of a sporting accident. I initially consulted a popular Ortho specialty hospital in Ashok Nagar near my place and I was suggested a surgical process as there were multiple fractures in the finger. I was recommended Dr. Sunil Gavaskar by a very good friend of mine and decided to consult the next day. Upon evaluating my X-ray, scans and visually inspecting the injured finger - he suggested I avoid a surgery and immobilise my finger with POP. His inference was that a surgery would no guarantee 100% recover due the the complicated nature of the fractures and that a non-intrusive recovery program would be just as effective. 2 years since the incident, my finger has recovered almost fully with no pain. He helped me avoid an unnecessary intrusive surgery. He was friendly, helped me understand the situation and with post-recovery rehab.

My sister had consulted the doctor and it was for health concern. Consultation was fine with the doctor. In Dr. Rela Institute they had given demo about the disease but my sister got cured now after Siddha's treatment. I am satisfied with explanation and treatment given by doctor. I like to recommend the doctor to my family and friends. Doctor explained about causes, risk factors, and why disease was occurring was told properly. There was more waiting time in the hospital when we went, it was for 4 hours even though no crowd was there since doctor was in OT actually. Doctor was friendly and she gave accurate reasons and gave demo clearly.