Arch Physiotherapy and Rehabilitation, Whitefield

Went there for foot pain issue. They asked me about the issue and said we will provide some treatment. They did some treatment with machines, but there was no explanation given to me about the issue I am facing or how long the treatment will take. The treatment was being done by some junior doctor and there was another doctor who kept asking the junior doctor whether the treatment will help the patient or not. None of them seemed to be sure about it but still continued. By the time treatment was done the doctor who initially did the checkup was gone and there was no one to consult or guide me about the future course of treatment. They asked me to pay for the bill of the treatment which they should have confirmed with me before starting the treatment. Also they offered me a package for 10 therapies but again they didn’t know will it help me or not. No explanation or anything given I had to ask for everything. Even for the exercises I should do at home I had to ask myself and there was another fourth person who was completely unaware of my issue came and suggested some exercises to me

Karthik and his team run an intimate set up with customer care at the Center of it. Every session starts with “how are you feeling” and then responding to your issues. They stay flexible to treatment options and there is a strong element of manual manipulation rather than just placing you on machines (IFT, Traction). The final part is an exercise session which focuses on prevention rather then symptomatic relief only.

Karthik is a confident doctor who has a clear view on what to do but is also very open to patient suggestions.

I am unreserved in my recommendation for this clinic. One small feedback that I have for them is to be more visible in their sanitation and do it in front of the patient especially in these COVID days (but I know that they do it because I smell alcohol on the traction bench).

The main doctor (Valmiki) with whom I had taken appointment met me briefly, asked questions about my case history, goals, previous physio experiences etc, shared some standard physio statements and then handed over to a therapist for assessment. He never returned to either look at the report or help me understand insights from the report, or to discuss next steps or check how I would like to proceed. The junior therapist provided a pretty basic interpretation of the report *** **** ** ** **** *** ***** ******* ******** *** ***** ****** **** **** * ******* *** ** ***** ****** * ***** *** ** ******* * ***** ** **** *** **** *** ******* ** *** ********** ***** *************** ******* ****** ** **** * ********

I was suffering from back pain for 3 months and consulted at some other physiotherapy center, but that wasn't helpful.

Then I came across Arch Physiotherapy. The thing that I liked about Arch is they explain you the root cause and the corresponding treatment and how that will be helpful to you. The team here is very friendly and help you with full dedication. In 6-7 sessions, my pain came down drastically and now it's almost gone. The exercises suggested were really helpful. Thank you Dr Karthik and team. Keep doing good work.