Some of the front desk staff have been really helpful and obliging in fixing appointments and following them up. They were pretty friendly as well after my first trimester once we got to know them. They are always ready to help and they can improve on being a good team and improve their co ordination.
The only negative comment I have is, if you get the scan done at this clinic, the radilogist will not allow your husband to come in and see the baby on the monitor. This is one thing, I could never understand. If your spouse cannot experience it, it's not worth getting the scan here. Also, the lady radiologist is always in such hurry that it's not a pleasant experoence at all however the consulting male radiologist is much better and gives more attention to you and spends more time with the patient than hurrying up. However, even he does not let the spouse in to the scan room since he does not want to break the norm that is created by the lady radiologist.