Paranjpe Eye Hospital

I visited the clinic for routine checkup of my son today ie Saturday 15th June at 15:45. First of all, I was told there is no appointment available for today, later after requesting I was given an appointment & we were told by the reception that our number is 10 & Dr. will come at 16:15. The Clinic timings as per the board on the Clinic, on all websites, is 2:30 pm to 5:30 pm. Due to some traffic related issue, the Dr. reached around 17:00hrs. Later the patients started going one by one & found that even after 10 patients my appointment was not given. I was given no. 17 that too after meeting the Dr. intermittently. The reception later told us that the patients whose operations were done in last few days were being treated first. Why was that not informed earlier. The reception could have given the a certain time considering the appointment number. We had to wait almost 2hour for the treatment for no reason. The reception was sending patients as per their wish. The treatment given by the Dr was Good, but considering the administrative work by the reception, it was an very BAD Experience.