Visited For Cataract Surgery
I recommend the doctor
Happy with: Doctor friendlinessWait time
The doctor is good no doubt, it's the support staff that is very disappointing. We had visited the hospital for my mothers cataract surgery on 20th oct. The counsellor did not explain to us the difference between Indian and imported lenses, did not help us in making our choice at all, information regarding medicines was not given, that created a lot of problems and confusion last minute, insurance staff is unprofessional, they forgot to process our insurance until i started sending mails, they don't even bother to respond to their phone number. A very good setup and doctor marred by highly untrained and unmonitored staff. Please take a lot of personal responsibility when visiting next time. Staff mocks patients and kins who do Google search for information, but fail to understand that it's because they don't give the information to the patients.