
MBBS, Diploma in Otorhinolaryngology (DLO), MS - ENT
Medical Registration Verified
Dr. Shama S. Kovale, MS (ENT), DORL is a Senior ENT Surgeon and Voice & Swallowing Specialist with over 20 years of experience, practicing at Kokilaben Dhirubhai Ambani Hospital, Andheri West, Mumbai. She specializes in treating voice, swallowing, ear, nose, throat, and skull-base disorders. Her services include:- Voice & Swallowing Therapy (Microlaryngoscopy, Botox, Injection Laryngoplasty)- Endoscopic Sinus & Skull-Base Surgeries (FESS, CSF leak repair)- Ear Surgeries (Tympanoplasty, Cochlear Implant, Mastoidectomy)- Treatment for Vertigo and Airway DisordersDr. Kovale has trained at UC Davis (USA) and Bombay Hospital, and has received multiple “Top Docs Mumbai” awards for her work in ENT and voice care.
Happy with: Value for moneyExplanation of the health issueDoctor friendliness
Dr Kavale was approachable, had patience to listen to my problems, evaluate and diagnosed my complaint promptly.
At Kokilaben hospital she gave me estimate of 3.75 lakhs for neck Surgery of Cyst removal. After surgery bill was 5.60 lakhs.when asked about additional cost, she said she has kept additional surgeon in surgery. Which she never informed me before surgery. Hospital charged for tow aenesthesia twice assistant dr fee. She did not inform all this prior to surgery.
Also the original problem of cyst formation appeared again within 10 days of Surgery.
For post surgery follow up hospital charged for Rs.1800 and she just saw me for 30 sec and said all ok. 1800 rs for 30 second of follow up consultation at Kokilaben hospital
Hoped for better: Doctor friendlinessExplanation of the health issueTreatment satisfactionValue for money
From the first moment itself, the doctor seemed uninterested and started making assumption without even listening to the symptoms. She was rather condescending and ended with giving no feedback, no medicines and no information even. She asked me "to figure out the problem". Extremely unprofessional and pricey (at Rs. 1500 for a 3 minute appointment). Wouldn't recommend her at all.
I went to visit her with my elderly parents and she was unapproachable. It was only when we told her that we have come through Dr Santosh Shetty that her tone changed a little. ***** ***** ******* ** *** ** **** ** * ******* ****** ******** ***** Never had such an experience with a doctor ever!
Hoped for better: Doctor friendlinessExplanation of the health issueTreatment satisfactionValue for money
She does not know how to empathize the patient *** ****** ***** ** **** *** *** *********** with out even listening to the patient with her imprudent behavior too rude to handle that showcase how unprofessional she is ! ** *** ** ********** **** *** ********* ** *** ***** *** ******* she referred me to a neurologist and opthalmologist would never want to get treated from a doctor like her
Visited For Throat infections
Hoped for better: Doctor friendlinessExplanation of the health issueValue for money