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I paid But I haven't get Video Call from
Dear Practo, Last Day i booked an appointment through Practo Video Consultation to Dr. Sanjay Jain. As usual I paid through Online. I paid already. Also deducted balance from my account. My consultation time was 6.10 pm today. But today I haven't received any call from Practo. My brother is in tensed. And when I checked in Practo app there the message shows Your Consultation is now over.
Please Help me or Refund My Balance.
I give Screen Shots Of Booking Consultation.
Thank You.
Answers (9)
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Can help you, kindly provide me detailed history for proper diagnosis and further management
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Contact practo support team
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No problem can chat with cosultant he will definitely make a video call
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Please contact practo support team
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Dr. Priyanka Reddy
General Physician
5 yrs exp
Nellore
Contact customer support
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Dr. Valli Ponsing
General Physician
11 yrs exp
Chennai
U have free follow up for 7 days
U send the msg to the doctor
He will call u back
Next Steps
Inform to the support team ,they will guide you
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Dr. Saurabh Tiwari
Neuropsychiatrist
6 yrs exp
Lucknow
Contact practo support.
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Dr. Sarthak Nanda
General Physician
2 yrs exp
Raipur
Apparently the consulting doctor accidentally ended up the consultation with you, that's why i always recommend that start the chat quickly or when doctor is online.
Next Steps
contact The practo team and try contacting Dr. Sanjay Jain himself in your free follow up
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Dr. Mohamed Riyaz
General Practitioner
8 yrs exp
Chennai
Contact practo support team regarding this
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Disclaimer : The content is not intended to be a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding your medical condition. Never disregard professional medical advice or delay in seeking it because of something you have read on this website.