MBBS, MD - Obstetrics & Gynaecology, MRCOG(UK)
Medical Registration Verified
98% (1381 patients)
Dr. Praveena Shenoi is a compassionate, attentive OB-GYN treating patients in Bangalore City. Her primary goal as a practitioner is to ensure that each of her patients receives the highest available standard of medical care. She has completed MD, DGO and MRCOG (London). Dr. Praveena Shenoi has been awarded in Obstetrics Category for Handling the most number of deliveries in a single month.
Visited For Pre-Pregnancy Counselling
Happy with:Â Doctor friendliness
No issues with the doctor. However major issues with the staff.
This was my second visit to the hospital. I went to show my blood test report to Dr. Praveena Shenoy. When I visited for the first time back in March, the doctor had advised me to get these tests done and walk in without prior appointment as is the norm. I even called before visiting to ensure I didn't need an appointment and they confirmed the same. After I reached, I was told by the receptionist that I would need to pay for the visit since I didn't go back with the reports within a week's time since my first consultation. Now this was totally new for me as I wasn't informed of any such policy at the time of my first visit. After 45 minutes of waiting and speaking with multiple people, including the OP in charge, Ms./Dr. Tulika, I was told I would need to pay even though it was a miss on the hospital's side to apprise me of this policy. Totally disgruntled and frustrated I had no other option but to pay since I didn't want to spend time any further.A couple of fellow patients also expressed their irritation with the staff and the way they handled "customers" (I was shocked to hear the staff there addressing us as customers/clients). Their grim and stern faces added up to my misery. They weren't one bit apologetic about their blunder for which they made me go through all of this.
Had it not been for Dr. Shenoy, I would have never ever visited cloud nine again. I would not recommended anyone to visit this branch ever just because of the staff.
Visited For Hysterectomy (Abdominal/Vaginal)
The hospital is good. Doctor is excellent . She gave her time to listen and provided the right care.
Visited For Pregnancy Check Up
Consultation experience - She is really nice to consult with. She gives mental strength also. She is a big support, you can be rest assured that she is there so nothing would go wrong..
Surgical and Post delivery experience- She has got real magic in her hands. No matter if its a normal delivery or major c section surgery, recovery is super quick under her supervision. Her caring touch, neat stitches, fabulous guidance has made my post surgical experience so smooth which I never thought of. In my case normal delivery was not favorable but C section delivery is no longer seems to be scary any more in her presence !!! Great doctor indeed !!!
Visited For Pregnancy Check Up
Happy with:Â Doctor friendlinessExplanation of the health issueTreatment satisfaction
*** ******** ** *** **** *** ** *** *** ******** *** **** ****** ** ********** This was my first pregnancy and I have been under her care right from the start. She is busy so understandably you have to wait to meet her but just her voice and smile fills you up with tremendous confidence. She is there to answer all your questions. However, if you don't have any then you will see her only for a few minutes eventually. So I recommend you write all your questions before you meet her. My pregnancy was handled with utmost care by her and she was there throughout giving me confidence. She is a very pro-normal delivery doctor and even when there were some tense moments during the labor, she kept her calm and tried her best for a normal delivery. I recommend Dr. Praveena to every aspiring mother. All the best! :)
Visited For Pre and Post Delivery Care
There's high wait time . Appt was of 4:50 , we saw doctor at 7 pm. This is not expected from a reputed hospital. Management should not take excess appointments.
Visited For Pregnancy
Hoped for better:Â Wait timeExplanation of the health issue
Like many others I was very keen and excited to be consulted by Dr Praveena for my first pregnancy. Also because she was my sister-in-law's doctor as well and she handled her pregnancy very nicely. So in spite of long waiting hours,difficulty in getting an appointment and that she isn't easily available (over phone, only email) I still went ahead to consult her for my pregnancy.
First trimester was ok. In one of my blood reports of 2nd trimester my RBC count was touching the borderline . On highlighting this to her assistant doctors, she dismissed it stating that it was normal. For her assistant doctor everything's ok and Dr Shenoi hardly noticed it as she spends only few secs per patient. So I didn't bother at that point of time as I thought it was ok.
But it was not because this triggered in my 3rd trimester. On having severe body itching Dr Shenoi advised for a test and when the test report was not ok. she advised me to consult endocrinologist and refer her name. however I couldnt get through the endocrinologist as he was busy for next two days. I referred another endocrinologist wherein I was diagnosed with HELLP Syndrome with ICP. during this time my health was deteriorating and due to an emergency I was admitted to Apollo. When the docs there mentioned that my condition was critical and will have to go for an emergency c section . There could be a possibility of platelet transfusion as well. I contacted cloudnine emergency section.I couldn't get through Dr Shenoi. Somehow I get the contact number of Dr Shenoi and i msg her the whole situation and ask her for her advice. Only response "All the best". Post delivery at Apollo I sent emails to her with reports and my condition. No response. No follow up.
Is that what doctors are for? To leave your patient when she needed you.
Not expected. Hence please beware when consulting her.
Also Cloudnine is not a multi speciality clinic. You have to consult different doctors should some complication arise. Also its not well equipped to handle emergencies. Baby will be fine but god forbid any complication arise for mother she is transferred to nearby hospital.
So my sincere request to all please consult Dr Shenoi at your own risk.
While seen the upvotes and popularity at Practo, we had in mind that the we are going to be in safe hands!
Snap!
We were 101% wrong
While the flagship cloudnine, been a remarkable benchmark; was of the same view when consulted for my kids at the same place
There are exceptions and "other things" everywhere
While having appointment for 6:40, been there at sharp 6:30, we had to wait for 2 hours to see the doctor, where her assistant gathered the required information
Doc came to see and tell, ok get the early pregnancy scan done and see me tomorrow [you take leave from work to visit a doc, then be ready for next day leave for the same purpose, okay, accepted]
By the time, technical staff from the hospital had left, everywhere else, too it was closed, or would close by the time we reach
Next day,
Got USG scan done
Reported to hospital around 6:00 pm
Got in "Q"
Where you never know, which number you are at
All at the discretion of "MANAGE-ment"
"The delay is because you have come to show your reports..." they say on inquiring
After waiting for 2 hors again we are told: the doctor does not deal with MTP, please consult somewhere else!
What was changed in 24 hours, that previously she was dealing and after wasting our time, money, energy she just changed her mind, may be
The management was heartless, never to think from viewpoint from the patient/customer
Just abided by whatever doc said
While, I was not leaving without refund and having a word with administrator of the hospital
Everybody knows, the administrators are always out of stations in such cases
The end of my story
The money I could have spent more
Alas! I lost faith in CLUDNINE, as such
NEVER EVER TO RETURN TO THE SAME
In case you, the reader have good experience, go ahead!!!
Visited For Gynae ProblemsEctopic Pregnancy Surgery
Hoped for better:Â Explanation of the health issueTreatment satisfactionValue for money
I went to dr praveena shenoi at cloudnine old airport road with an ectopic pregnancy 8-9 months back. I had already taken methotrexate injection at cloudnine bellandur under shefali tyagi. So dr praveena also suggested that the injection would work and there was no need for a second injection and i kept monitoring my hcg levels. Then my fallopian tube ruptured one day and we rushed to hospital. First they gave me pain killer injection and kept saying that after injection chances are less for tube to rupture. After repeated complaint of severe pain they gave another pain killer injection ***** *** ***** ***** Then my bp fell down n when the staff started worrying dr praveena came. By then 2 hours had passed. They took me for a tvs scan to confirm tube has ruptured. For scan too i had to wait. Everything disappointing till then. After scan i was prepared for the surgery. Surgery was done. Next day my blood tests were done and my haemoglobin had fell down to 4 and i was not given any blood transfusion but iron shots the following day. Due to lack of blood i found it difficult to breathe and breathlessness was there for following 2-3 weeks and headaches for couple of months which went away as my health improved. After surgery i kept complaining of pain on left side (my left tube was removed) and kept asking doctor the reasons during my successive visits but she kept saying it will be fine and there was nothing to worry. I read a lot about adhesions and asked her if it was that and she ruled it out straight away in a mocking way saying adhesion gives unbearable pain. Unsatisfied, ** **** ** ** ****** **** ** ****** ****** ********** *** *** ***** *** ***** By then 3 or 3.5 months had passed. I got a scan may be after 4 months post my surgery at cloudnine bellandur ** ******* ****** *** he told that i had a polyp and signs of adenomyosis. He did two tvs scans during two time points of my period cycle to confirm it. Then i went with this report to dr praveena and she said she didnt believe his reports and asked me get the scan from dr shruti in her cloudnine branch. Before that she asked me to take hsg test. I did that and went to her. She told me to start planning as my right tube was fine. I told her that i still have pain n she told that there is nothing to worry. When i pressed more she told to get a scan from dr shruti n did that the same day. In the scan dr said there was no polyp n no adenomyosis n the pain could be because of adhesions but it cant be seen in scans. Then i showed my report to dr praveena and she told she had cases where ** ******* **** same things which were wrong and so she doesnt trust his scan reports. ** ** ******* ** *** **** **** *** **** **** ** **** **** ** ********** ** **** ** * ********* ******* Anyways, so when i asked again that why i have pain she told it could be small adhesions but not to worry as when i get pregnant and my muscles will stretch, they will go away. I lived my last 5 months or more in so much stress ******* ** ******** ***** ****** **** *** **** *** *** ** ********* *** **** ***** **** ******* ** ** ******* *******i consulted 3-4 more doctors after that based on her comment and the scan reports. Money and time was lost but more than that our peace of mind was lost. Dr praveena hardly gave couple of minutes every visit and we have never got satisfactory answers to our questions. * ******* ** **** *** *** ******* ** *** ***** *** *** ******* ** ******* **** ***** Now i have mild pain all the time which gets painful at times that i get tears in my eyes. Very disappointed.
Hoped for better:Â Doctor friendliness
I read very good reviews about this doctor. That is why i visited her.
But to my surprise, she didn't spend even 2 minutes with the patient.Her Assistant comes and gathers the information before she arrives to the room. Her Assistant had a standard checklist of questions for each type of problem. Even her assistant didn't allow me to discuss my problem in detail. Very very busy doctor.
I can't tell good or bad but time that supposed to spend with patient is not spent. Neither her assistant nor she allows us to elaborate our problem that disappointed me most. I had waited for more than 2 hours to meet this doctor and i could not explain my problem in detail. All she told was, yes yes we know these kind of problems and gave me iron tablets.
Coming to solution to my problem, it is not solved.
Visited For Pregnancy Check Up
Happy with:Â Doctor friendliness
This feedback is only for the help desk staff. I have no complaints with the Doctor. I had taken a prior appointment but in spite of that the reception/ administration staff did not check the patients list correctly and made me wait for 1 and a half hour. Only after I went and questioned them, they realised that they did a mistake and did not see my no. In the list and were sending patients who came after me and made me simply wait. I was really disappointed with that. What is the point of taking an appointment if you have to wait for 1.5 hour. These kind of silly mistakes spoil the brand name of the hospital. They should be careful.