Hoping Horizons Clinic, East Of Kailash

It really started sometime in 2025, when I first met Khushi Dua. Looking back now, I don't think I realised at the time how long and unusual a journey therapy with her was going to become.

I should probably start with a warning about myself before I review the therapist — I don't think I am an easy person to deal with in therapy.

And that's actually why my experience with Khushi means something to me.

If you're considering therapy with her, don't go expecting that you'll walk into the first session, explain your problems, *** ****** **** *** **** ******* ************* ****** **** ***** **** *****

It doesn't work like that.

In fact, during my first few sessions, I remember wondering where this was even going.

What I understand better now is that she was first trying to make me comfortable enough to actually be myself in that room. Not the polished version of myself. Not the version that has already organised everything into a nice explanation. Just me — including the contradictions, awkward silences, confusion and things I didn't necessarily know how to put into words.

And therapy with her hasn't always been comfortable either.

There have genuinely been sessions after which I have thought, I don't want to do this right now. There have been moments when I couldn't explain what I was thinking, moments where the questions themselves felt difficult, and even periods where I decided I needed to step away from therapy altogether.

Strangely, those moments are probably where I understood Khushi the most.

She didn't try to convince me that I was wrong for wanting a break. She didn't pressure me into another appointment. She didn't turn it into some dramatic conversation about why I must continue therapy.

She basically said: if you need the break, take it. Reach out when you're ready.

And then she gave me the space to actually do that.

Later, she checked on me. When I was ready again, the door was still open.

That sounds like a very small thing when written in a review, but when you're the person sitting on the other side of therapy, sometimes it isn't small at all.

One thing I've gradually realised about Khushi is that she seems much more interested in understanding why you think the way you do than simply telling you what you should think instead.

Sometimes that means she asks another question when you'd really prefer an answer.

Sometimes it means she doesn't immediately rescue you from an uncomfortable thought.

And sometimes you'll probably leave a session still thinking about something rather than feeling like everything has been neatly resolved.

But I think that's also the point.

Over time, therapy stopped feeling to me like going to somebody who was supposed to "fix" something and became much more about having someone patiently help me look at things I would normally avoid, dismiss, overthink or struggle to explain.

Patience, resilience and person if not a therapist is still easy to talk too, *** ******** *** **** ********** * ***** ********* **** ****** *** *****

Not performative patience. Actual patience.

The kind where someone has probably heard you contradict something you said ten minutes earlier and, instead of judging you for it, becomes curious about why that contradiction exists.

The kind where silence doesn't immediately have to be filled.

The kind where you're allowed to say, "I don't know."

The kind where even stepping away from therapy doesn't suddenly turn the relationship cold.

So if somebody is reading this while deciding whether to book their first session with Khushi, my advice would be simple:

Don't judge therapy from the first one or two sessions.

Give yourself enough time to become comfortable. Let her understand you. More importantly, let yourself become comfortable enough to stop performing and actually talk honestly.

She isn't going to give you a magical pill.

She isn't going to solve your life in fifty minutes.

And I don't think she would pretend that she can.

What she can give you is something much harder to find: a space where somebody genuinely keeps trying to understand you — including on the days when you aren't particularly easy to understand.

After knowing Khushi since 2025, going through good sessions, difficult sessions, silence, disagreements with myself, breaks from therapy and eventually finding my way back again, I think that's probably the most meaningful thing I can say about her.

I kept coming back.

And for someone like me, that probably says more than a five-star review ever could.

I would believe in her everytime mate!

I had the opportunity to seek guidance from her at a time when I genuinely needed clarity and support, and I am truly grateful to her. She creates a space that feels safe, comfortable, and completely non-judgmental.

What stands out is her ability to listen with patience and empathy, while offering practical and thoughtful insights. Over time, I found myself gaining better clarity, a calmer perspective, and more confidence in handling situations. I also found her concept of diary maintenance particularly helpful.

I would highly recommend her to anyone seeking support.

I have been taking medicine since july 2022, I have seen major changes in my well being. From random thoughts in my head all the time to current only useful one's. also, drastic change in my personality. now i can laugh without hesitation. it's all because of the doctor and the medicine recommended by her. Doctor is well achieved person in the medicine field. she cares for her patients. listens to them nicely and give the right medication to treat the illness. I was very sick when i first saw her. i had problems like ocd, schizophrenia, sexual thoughts, anger, frustration, trauma, it was much.. these were treated one by one over the years.. and i feel quite fine to do everything on my own. Thanks to the doctor.

I cannot recommend Dr.Pallavi Rajhans highly enough!

From our first session, she created a safe, non-judgmental space where I felt truly heard. She patiently allowed me to pour out my unorganized thoughts, never interrupting, which gave me the security I desperately needed.

​What sets her apart is her ability to help me identify my triggers and the loops I was stuck in. She understands that when you're battling depression, even getting out of bed is a monumental task, her advice was always gentle, realistic and doable.

Through a thoughtful combination of medication and guidance, she helped me regain my strength during a time when I felt I had no one else. I am deeply grateful for her professionalism and her kindness.

I had my first consultation with Dr. Pallavi Rajhans recently and I couldn't be more grateful for the experience. She took the time to truly listen without any judgment( around 1.5 hours which is truely astonishing) creating a space where I felt safe to open up. Her compassionate and thoughtful approach helped me feel understood from the very beginning. She provided a clear and accurate diagnosis, explained everything thoroughly and outlined a well-structured treatment plan along with appropriate medication. Her professionalism, empathy and depth of insight truly stood out. I left the session feeling hopeful and supported. Highly recommended to anyone seeking genuine, informed and respectful mental health care.

I have been taking therapy sessions with Khushi for over a year now, and it has been a really positive experience. She is kind, patient, and truly understanding, and she always made me feel safe and comfortable enough to open up. She took the time to understand what I was going through and supported me in a thoughtful and caring way. With her help, I have been able to manage and overcome my anxiety and panic attacks, and I now feel much more confident and emotionally stronger. I am very grateful for her support and guidance

Thank you, Khushi, for always being there and listening.

Dr. Pallavi Rajhans is an exceptional psychiatrist who combines deep clinical expertise with genuine compassion. From the very first consultation, she creates a safe and non-judgmental space where you feel truly heard and understood. She explains conditions and treatment plans clearly, takes time to answer questions, and follows a thoughtful, holistic approach rather than rushing to conclusions. Her calm, empathetic nature makes it easier to open up, and her guidance brings both clarity and reassurance during difficult times. I would highly recommend her to anyone seeking professional and caring mental health support.

Recently I visit Dr Pallavi for my uncle's mental health related issues. Doctor's visit usually takes lot of time and creates anxiety in itself but here the experience was seamless and very organised. She was very friendly and calm. She walked us through the course of disease and its treatment in the very first meeting and as expected now my uncle is much better condition after the treatment. Now he has able to resume his work as well. All thanks to Dr Pallavi. God Bless Her.

I had the opportunity to consult Dr. Pallavi Rajhans, one of the finest psychiatrists in Delhi, for my daughter’s treatment.

Dr. Pallavi takes ample time to understand the root cause of the condition and provides thorough guidance. Thanks to her expert treatment and compassionate approach, my daughter is doing much better now.

I strongly recommend Dr. Pallavi Rajhans to anyone who has a loved one dealing with mental health issues.

I would highly recommend Pallavi Ma’am for mental health support. She helped me in every way she could. She is very understanding and listens patiently to all your concerns, then guides you in the right direction.Even after the session, whenever I contact her about something I am struggling with during the treatment, she is available on WhatsApp, makes time for me, and helps me through it.Thank you, ma’am. I am eternally grateful for your kindness and guidance * *