Consulted Dr. Siddharth Hansalia (Orthodontist) for Tooth Extraction
I do not recommend the doctor
Hoped for better: Doctor friendlinessExplanation of the health issueTreatment satisfactionValue for moneyWait time
Got appointment for myself for 1230 pm via practo, but we're entertained only around 1250-55.
I was cool with that, since it might take a while in such things.
The real shock came in when as soon as I articulated my misery.
The dentist or whatever he was, popped in my mouth for 5 seconds and concluded that he needs a full dental x-ray. Real shock, without which he won't be able to comment on the course of action. He said that the lab will mail the xray to him for checking further.
His receptionists debited 3000 instead of 300 as the consultation fee. He was kind enough inform us and acknowledge that he will debit the amount of how procedure from the excess paid.
He recommended us to a x-ray lab and I went there, got the xray for full mouth, not only the affected tooth
Also mentioned that since it's wisdom tooth, he might want to call in a specialist for the treatment. What option did we have but to say yes.
When we returned to the dentist with the reports, to our surprise, no one was there at their gates. We waited for 10-15 min there while continuously calling on the number. No answer.
Around 6pm the receptionist answered the call citing her baby's health being the reason for her absence. We didn't have any problem with that and asked her to take care of the baby first while allotting is a slot. She assured me a slot and we visited the dentist one again in the evening.
Also, we made it very clear that we would need the excess about back and would pay it as the procedure progresses. They obliged.
In evening when we reached, the dentist was not there. We were taken aback at the blatant lies told to at our face. When we demanded to speak to the dentist, provide the consultation the X-ray that he had received over email and the xray taken, he asked the receptionist to book an appointment for us the next day and denied consultation over problem. How should I book an appointment with specialist without actually knowing what the reports is saying? Atleast he could have explained over phone what/why have to done, he refrained.
By this time,we we're really pissed. First, you fault charge us, ask us to get a futile xray at our cost, fritter a patient's time, and then don't give us the consultation for which you have already charged..that is not done sir. That is not the way to do things.
I, who is the patient was about to give the receptionist and the doctor a piece of her mind, but I being in pain didn't say anything. Mostly because we didn't want to create a scene in front of another person waiting there.
I wish I could just tell others to be cautious of such doctors.