Sector -87, Landmark: Opp. DLF Skycourt, Gurgaon
Get DirectionsSilver Streak is a leading medical service provider in Gurugram. It is one of the Best Multi-Super Specialty Hospital with "PATIENT FIRST APPROACH" and an aim to make Affordable Health Services Available for the Common Man. The center is equipped with State of the Art Infrastructure and best in class Medical Consultants and Paramedical Staff, It has a capacity of 250 Indoor Beds with best Equipments, 24 Chamber OPD Area manned with Experienced Consultants, Well equipped Laboratories and Diagnostic Center for Precision Diagnosis and Well stocked in-house Pharmacy, that helps in diagnosing the correct disease and providing the suitable treatment to the patient.Silver Streak operates and manages all the facilities to provide the affordable and best treatment to the patient travelling from any part of the Nation and the Globe. We believe in giving the best treatment with the utmost care, better quality, and compassion.MissionTo provide the best medical facilities at an affordable price for the common man.VisionTo introduce the best Ethical Medical facilities of an international level in New Gurugram.ValuesAdaptability: By providing the best treatment to all people.Honesty, Trustworthiness, and Fairness: To be transparent regarding treatment and finances with the patient and their family.Empathy: Taking good care of all with pure love and affection.CollaborationBy working together across disciplines and locations to share knowledge and skills, and through constant communication with those we serve and their families, we will create a unified, integrated approach to care.ForesightWe will anticipate the challenges to bring and develop a new tomorrow in an innovative way to inspire healthier communities.CommitmentTo give the best treatment and provide the best results, do research activities in improving treatment protocol.DepartmentsOPD, IPD, Medicine and General Surgery, Gynecology and Obstetrics, Pediatrics, Orthopedics,Gastroenterology, Dental, Physiotherapy, Diagnostic-Radiology, Emergency Unit, NeurosurgeryInfrastructureSilver Streak is one of the Best Multi-Super Specialty Hospital having a builtup an area of approximately 240,000 sq. feet with a large atrium on the upper ground floor having a large waiting area an OPD block on the lower ground floor which has 24 OPD chambers along with the reception and diagnostic radiology department. The diagnostic department is also equipped with advanced equipment like Digital X-Ray, 32 slice CT scan, MRI 1.5 Tesla, OPG, BMD, USG, Color Doppler, ECG, EEG, and many more. It's the first Certified Green Hospital of New Gurugram equipped with an Inhouse Solar Plant and Solar Heaters. The hospital has the State of the Art Modular six operation theatres to suit the needs of all Medical Departments. The main reception desk is capable of attending the Visitors as well as making announcements in the whole hospital or in particular areas of the hospital. Silver Streak Multi-Super Speciality Hospital is following all the NABH and JCI norms to provide the best and safe treatment to its patients. To manage all this State of the Art Infrastructure we have the competent team of Consultants, Management, Para Medical Staff, Support Staff and Technical Staff.
Mon - Sat
09:00 - 08:00
Sun
12:00 - 08:00
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Visited Dr. Vijay Gupta (Neurosurgeon)
Hoped for better: Doctor friendlinessExplanation of the health issueTreatment satisfactionValue for moneyWait time
Urgent Complaint Regarding Unprofessional Behavior and Inadequate Care at Silver Streak Hospital
Dear Mr. Vijay Gupta,
I am writing to bring to your immediate attention the unacceptable experience my family and I had at Silver Streak Multi Speciality Hospital, Sector 90 Rd, Sector 87, Gurugram, Haryana specifically on the night of February 14th, 2024. My name is Bharti, and my son, Sarthak Rao, was admitted to your hospital on February 14th, 2024.
During our time at the hospital, we encountered several distressing issues that require urgent resolution. Firstly, the behavior of your staff, particularly Sanjay Rajput and Nitesh, was highly unprofessional and disrespectful. They engaged in gossip and inappropriate behavior, showing a complete lack of empathy and understanding of our situation. Mr Rajput even went as far as to threaten us, saying, **** ********* *** ***** **** ****** *** *** **** ******* ***** ***** ** ** *********************** there were serious lapses in the quality of care provided. For instance, after taking samples for testing, it was discovered that they were mishandled and rendered invalid, resulting in delays and additional discomfort for my child. The staff also failed to provide proper treatment promptly, leaving us waiting for nearly an hour in room no-208, second floor, without any attention. The nurses on duty were also negligent, making fun of patients and their families instead of providing care.
Additionally, there were discrepancies in the billing process. We were charged for services that were not provided, ********* ** *********** *** ************ *** *********** ** *** ***** *******
Moreover, despite being told that a smoke would be provided under guidance to check the heartbeat, no staff was available to assist, and no monitoring equipment was provided. This lack of observation and care is deeply concerning.
I demand immediate action be taken against Mr. Sanjay Rajput, Nitesh, and the nurses involved for their unprofessional behavior and negligence. I also request a thorough investigation into the conduct of your staff and the quality of care provided during our stay. I expect a refund for the services not rendered and an apology from the staff involved.**** ***** ****** *** *** ********* ******** *** *************** * **** *** ******** ** ****** ***** ****** ** **** ******* *** *** ********** *** ********** **** ** **** *******. I trust that you will take this matter seriously and take immediate action to rectify the situation.
Thank you for your attention to this urgent matter. I look forward to your prompt response.
Sincerely,
Bharti
Visited Ms. Apoorva (Orthopedic Physiotherapist) For Soft Tissue Mobilization
My wife, Beena Anand was facing some muscular and shoulder woes, painfully restricting her arm movements.
We visited the Silver Streak Hospital,Sector 87, Gurugram and saw Dr. Apoorva Singh, who after examining my wife ruled that the problem was slowly cruising towards its 'freezing point' and advised her with a perfect blend of some manual and machine exercises, which soon evidenced their éclat.
After unfailingly completing the stipulated number of sessions and conscientiously doing some home advised exercises, she is now feeling notably relieved . Her lost arm movements have returned while the nagging pain has completely faded away.
In Dr. Apoorva, we find more of a string player who subtly strikes the right muscular chord to produce pleasingly mellifluous results. Stating her a sure- hand would be an understatement. In fact she is a Surer. We wish her good luck and may God reward her with His choicest blessings.
Visited Ms. Apoorva (Orthopedic Physiotherapist)
I had a severe back muscles rupture &hairline fracture in March ...after 10 weeks of complete bed rest I visited Dr Apoorva for therapy session.she not only understood my problem also explained me every point of my problem.very knowledgeable..she provided me exceptional care and treatment. She supported me throughout my recovery period ...and gave me exercise routine for future...with her constant support I am fully recovered and normal in my life ...Thanks a lot Dr Apoorva you are a saviour... highly recommend
Visited Ms. Apoorva (Orthopedic Physiotherapist)
I a'm deeply grateful to Dr. Apoorva for her exceptional care and compassion. My mother was under her treatment and recovered remarkably well. Thanks to Dr. Apoorba's expertise, my mother can now walk with the assistance of a walking stick.
Dr. Apoorva treated my mother with the same love and care that only family members can provide. We're truly overwhelmed with gratitude and wouldn't hesitate to recommend her to anyone seeking medical attention.
Thank you, Dr. Apoorva, for your outstanding care and kindness.
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