Consulted Dr. Arvind Kumar (Gastroenterologist) for Gastroscopy
I do not recommend the doctor
Hoped for better: Value for moneyWait timeTreatment satisfaction
Staff is untrained, following are the causes-
1. I got appointment at 5pm, reached at 4.55 Pm, the receptionist asked me to wait till 5.30 pm and I got actual appointment at 6.15 pm.. They don't have value for patients time.
2. My Blood pressure is very good and always in the limits. But the nurse checked it as 155/105.
Later after asking by me doctor rechecked the same and got it as 130/85.
3. Fee is very high, 1000 Rs is very costly.
Dr. Arvind Kumar replied
When there is rush, time schedule does suffer. Sometimes it is because of some very ill patients who come suddenly to clinic. Sometimes it is patients coming from outside Gurgaon which we cannot turn back despite that they have come without appointments. Sometimes it is SOS call for help from a hospital. Well it is impossible to have a zero waiting time. Realise that we checked your blood pressure twice although this was ancillary examination( this is done without your asking). Any abnormal findings are checked again. This can happen sometimes if you enter clinic with a brisk walk or if there is anxiety which may settle down later. All our staff are adequately qualified. First consult fees is 1000/. Later it is 800 only .