Govinda Healthcare Superspeciality Clinic, Karol Bagh

Wait time is too high at clinic even after taking appointment in advance 2 month ago. Doctor should give more time to patients at the time of OPD to discuss and understand the patients concern and satisfy them fully.

Also follow up is very bad, no one is assisting on call even someone in emergency, they simply told, they will call back but you will never receive call back from them.

I have seen many patients whose under gone surgery from doctor and they have to struggle for further follow up, there must be someone from doctor skilled team who should take care these patients on priority.

Patients are coming to clinic from very long distance, reception and other staff should understand this thing, staff is not properly skilled and they should guide everyone in correct manner. These are the things I observed at clinic, hope these things will resolve ASAP. At last Dr. Gupta is very knowledgeable and skilled in his profession. I must suggest everyone to visit at least once and discuss your problem with doctor, hopefully you will get the exact and effective remedies.

Be safe and be healthy. Thanks

Dr Guptaji and his Team have been very good and helpful in providing the premium quality service about ZSR Biomedical Technology Anastomat Circumcision along with Phimosis and Frenulosplasty.To the Viewers and Patients I would recommend them to visit Dr Gupta as his medical expertise is phenomenal.ZSR 1.0 & ZSR 2.0 devices have been certified by FDA USA , it's made up of Metallic Ceramic Coating with a Frenulum Notch to keep the Frenulum safe during proceedures.My Personal View and Guidance is that do not Bargain and Ask for discounts because if we want premium medical service from a Humble Gentlemen Dr Guptaji we should understand that Premium things have a certain Service Fees.Like Eg- Going to Rolex Watch Boutique and Asking them to offer services and expertise for a fraction of cost would be insulting to the brand and legacy build. Same goes for Medical Expertise when Visiting Dr Gupta ji we must understand he has done the largest volume of Circumcision and his areas of expertise in India along with Authorised Rigicon Penile Prosthesis Implant Surgeon.Thank you for your support Dr Gupta ji and educating the Audience with proper accurate and complete explanation about Urology.

Doctors have no time to listen patients query. **** **** **** ** ******* *** ***** ** ******** *** **** ******

The doctor did not listen me. He just listed PME from me and strted to write multiple tests which were costed around 12000 rupees.

* **** *********** *** ***** **** **** ** ****** * ******** **** *** ********* **** *********** ******* *** ***** ******* ******** ***** *** ******* ***** ***** ***** ****** ***** ***** **** **** *** *** ***** ****** *** **** ****** ** ******* **** * **** ** **** ** *** ******** ******* *** **** ****** ***** ****** **** ** **** ** ** ******* **** **** ** *** ********** You can say 1-2 times this but can't insist them. Patients come across india, pay consultation fee, waits 6-8 hours just to talk Mr. Dr. Govinda Sir. ***** ***** **** ** **** *** **** ** **** ************ **** *** **** **** ***** ********* ***** ***** ***** ** * ****** **** ********* ***** ***** ** ****

*** *** ******** ****** ***** ***** ****** Try to listen every patients and treat them.

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No doubt the doctor is highly experienced and qualified. Full marks to Dr. V. G. Gupta, I will surely recommend the doctor for his diagnosis and treatment. The staff is also cooperative and despite being so engaged they revert to your queries on WhatsApp especially Mr. Chandan who has been quite considerate and helpful throughout my treatment. However the hospital/clinic is still under staffed and congested for the load of patients it receives. Dr. V. G. Gupta should sincerely think about appointing more doctors, be it physician or urologist but without team the treatment satisfaction to such a huge number of patients is very difficult. I've been there 4 times. First for consultation second for zsr surgery third for follow up, now here lies the management/administration issue. The follow up patients should not be treated at par with new patients. There should be separate day or slot for the follow up patients. Since I'm diabetic, I had some swelling issue after surgery and Dr. Gupta suggested me a small procedure (surgery) without any charges. When I went there for that surgery/procedure, on further analysis at the OT table Dr. Gupta recommended that no such procedure or surgery is required and massaging and streching will cure the problem. I have been doing that and results are good. It takes a lot of experience and dedication to profession, to analyse and adjust the diagnosis according to case basis. Otherwise he might have performed the procedure which could have resulted in further complications. All I will say to conclude is that you can trust the doctor for his diagnosis and treatment but on the other hand you need to have patience and be mentally prepared for the time you gonna spend there before your turn comes.