Consulted Dr. Veena Giriyapur (ENT/ Otorhinolaryngologist) for ENT Checkup (General)
I do not recommend the doctor
Hoped for better: Doctor friendlinessExplanation of the health issueTreatment satisfactionWait time
I am a twin mom and visited the clinic with appointment for ear piercing for my daughter with Dr.Veena at 6:30 pm today. When tried to call the clinic for direction to reach location Dr Veena returns my call to say that she is out of country and that another doctor will attend to us. I reach the clinic by 6:45 and figure that the other doctor is expected only at 7 but didn’t show up till 7:20. The substitute doctor stated that she doesn’t do ear piercing.
Waste of my time and money in the entire episode.
When doctor is not available why would the appointments on Practo be open?
When there is a appointment why was there no efforts made to reach out to inform on possible delays?
Basic check of what was the intent of appointment and fitment of doctor failed miserably.
Overall bad experience and would suggest nobody to visit this place or doctor as they lack basic understanding of expectations from patients side.
Dr. Veena Giriyapur replied
Sorry for your inconveniences, should have told them that you are coming for ear piercing, they would have informed.