Located in the heart of The Millennium City, Gurgaon, V-Media Multi-speciality Clinics is the answer to all your healthcare needs. At V-Medica, your health is our priority. We have a We have a state of art in-house Multi-speciality OPDs with a range of Expert Doctors for your day to day Health needs along with Pathological Services with availability of home collection facilities.V-Medica is the brain-child of Dr. Sahil Singh & Dr. Ashish Yadav. We lay great emphasis on the quality of our treatments, while devoting quality time to every patient individually. V-Medica is a health facility whose mission is to improve the overall health of the people and diverse communities. At V-Medica, We believe that helping people cope with their medical conditions has always been one of the cornerstones of the Social Responsibility.Quite Often, a healthcare environment can be an extremely stressful place for patients, visitors and staff. At V-Medica,we have combined function, comfort and aesthetics in a way that supports well-being, reduces anxiety, and allows the efficient and effective treatment of patients to optimize positive outcomes. Our interiors don’t make you feel like you are in a healthcare environment. With indoor plants all around, soothing colors and well-lit environment, you are bound to feel relaxed while you wait for you appointment. Our Panel is unique, focused on empowering people without exception to live the healthiest life possible, devoid of any ailments and diseases.
Hoped for better:Doctor friendlinessValue for moneyWait timeExplanation of the health issueTreatment satisfaction
About a month ago, I finally decided to visit a psychologist to address my mental health. It took a lot of courage for a first timer, but my experience with her was so pathetic that it will take some time before I can make up my mind again. First of all, I had to wait for more than half an hour till I finally got to see her. This built up more anxiety and nervousness in me. When I was called for the session, I noticed two ******** sitting on a bench beside the door. I was startled why these people were sitting in a room for a therapy session as it's meant to be completely confidential and a patient comes with the thought of keeping their privacy intact. Upon asking, Ms Shweta casually told me that they are interns and they'll be sitting through the session. To which I said that I wasn't comfortable and that's when they were asked to leave. Now my session started very abruptly because I didn't know how to go about it and I was not given any instructions on how the session would unfold. So I had to ask that myself. From the beginning I didn't feel comfortable and the interruptions in-between the sessions made it worse. Ms Shweta was calling on phone to ask for green tea, water, scheduling other appointments and even the support staff kept entering the room and the counsellor expected me to continue speaking in front of them. I was disappointed but I still kept going without raising it. And before I could take a moment to understand what her inputs were, she said that we need to wrap the session and listed the same things on paper that I had been telling her from my side. So all-in-all after more than half an hour of waiting, the session barely lasted for 30 minutes. Neither could I share everything and neither did she provide her inputs in a professional way.
To sum it up, here's why I say my experience was pathetic:
- Lack of professionalism throughout the session
- Breach of privacy
- Interruptions during the session
- Less time for deep dive into the challenges that I was going through
Ms. Shweta Sharma replied
Thank you for your feedback but it would be great if you can mention your date of visit as I was not available for 1.2 month when you are giving feedback. So it’s a request to be specific with date and your schedule.
8 months ago
I recommend the doctor
I recently had the privilege of being under the care of Dr. Prerna and I cannot emphasize enough how impressed I am with their exceptional skills, compassionate approach, and dedication to their patients. From the moment I stepped into their practice, I felt confident that I was in capable hands.
Dr. Prerna possesses an extensive knowledge base and expertise in their field, which was evident throughout my entire experience. They took the time to listen attentively to my concerns and thoroughly explain all aspects of my diagnosis and treatment options. Their ability to communicate complex medical information in a clear and understandable manner put me at ease, instilling a sense of trust and confidence.
What truly sets Dr. Prerna apart is their genuine care and empathy for their patients. They exhibited a deep understanding of my personal circumstances, making sure I felt comfortable and supported throughout the process.
Throughout my treatment journey, Dr. Prerna consistently demonstrated a high level of professionalism and attention to detail. They were meticulous in their examinations, leaving no stone unturned, and displayed a remarkable ability to make accurate diagnoses. Their treatment plans were tailored to my specific needs, and they ensured I was actively involved in the decision-making.
In conclusion, I wholeheartedly recommend Dr. Prerna to anyone seeking exceptional medical care. Their expertise, compassion, and patient-centered approach make them an invaluable asset to the healthcare community. I am grateful to have had the opportunity to be their patient, and I am confident that others will have equally positive experiences under their care.
3 years ago
Visited ForACL Surgery
I recommend the doctor
Happy with:Doctor friendlinessExplanation of the health issueTreatment satisfactionValue for moneyWait time
Dr. Ashish is an amazing person, both professionally and personally. He listen to you very patiently, review the medical history, do the necessary checks and then only guide you the medical recommendation.
I was suffering from knee pain from last 1 year and went to his clinic "V Medica Multi Speciality Clinics and Diagnostics" for medical advice. He checked my knee condition and reviewed all the knee reports. He recommended me to go for the ACL surgery.
He and his Ortho team did my surgery in "UPHI The Wellness & Surgical Centre", a less crowded and run by very experienced and supportive doctor's and nursing staff.
Surgery went very well without any discomfort, pain, infection and fear. And I was shocked when next day of my surgery, Dr. Asked me to stand up and start walking with the help of walker and more shockingly helped me to climb the stairs. These steps not only gives you confident but a mental peace as well.
Returned home after 2 days of in hospital support and now doing all the required stuff at my own, obviously knee mobilizer, physiotherapy, recommended exercises and walker are part of my daily routine for a faster and safe recovery.
Dr. Ashish, thank you so much for helping me to recover from this pain and a live a normal life again.
Dr. Ashish Yadav replied
Thanks mr naveen .
Surgery is always a team work..
a year ago
Visited ForFamily Problems
I do not recommend the doctor
Hoped for better:Wait time
had an appointment at 4pm. before coming to the clinic, I was told no delay, max waiting time of 5-10 mins. I was at the clinic at 3.55. at 4.17 when I inquired, I was told patient is inside.at 4.35 with no sign of Ms Sharma ending her previous session, which was to end at 4 pm, I asked the clinic to cancel my appointment. they continued to mislead me and say 5 more mins. until 4.45, my appointment had still not begun. long story short, I was in no frame of mind to take therapy from a person who has no respect for other people's time and spoke to a senior at the clinic who was empathetic and helped in processing the refund. as a MHP, how can one allot back to back slots to patients and then not be professional enough to ask the previous patient to leave when their time is up (more than 45 mins beyond designated time) unless it is an emergency case or if their appointmentstarted late. in all those cases also, she should have informed me, the patient whose time had been taken for granted, that she needed to cancel or delay further - as the case may be. *** ***** ** *** ********** *** *** ******* **** **** ** ******** ** ******* ** *** ****** ****** ********* *** *** *** ****** ** ******** ******* ** *********** ******
Ms. Shweta Sharma replied
First of all, I would like to say thanks for your feedback and sorry for your inconvenience. Now coming to the issue which you answered yourself in your feedback that *I can’t ask a patient to leave who is in severe crisis and at the same time can’t share their discomfort situation over the call in between the session (being an ethical practitioner).*The reception staff tried their best to convey the situation but somehow you didn’t receive the proper message. But I strongly disagree with your judgment about me that I am revenue focused practitioner and taking slots out of my capacity. The situation was already sorted and I called up your session at 4.20 when you were busy with the Senior Person for your refund and left the Clinic without any discussion for a fruitful conclusion with me ( Concerned Person).
We understand the importance of time and also expect empathy for others if someone is in critical need, that’s the reason for the predefined 30mins waiting in the Practo profile, you may check once again. Because no one can predict and avoid a critical situation in between the therapy session. Anyways, thank you once again for your kind words.
Wishing you Peace and love !!