Serenity Clinic, Vasant Kunj

I have been visiting Serenity clinic in Vasant Kunj for 2 years now and till now I haven't had a bad experience with the clinic. I love going to ma'am's clinic every month and talking to her. I'm in college and I live in a hostel , for me going to ma'am's place is like going to a friend's place. The thing that I love most about ma'am's clinic is that it does not resemble any other psychiatric facilities I have been to, usually it is quite similar to a regular clinic with hospital like dull walls and basic furniture, which used to make me feel sick and dislike the routine of going to visit the doctor. But, ma'am's clinic gives me a good vibe, the clinic is located in a quite residential area surrounded by a lot of trees. I like to play with Marley (The clinic has a dog too, isn't that cool?) or look for new growth in the plants kept outside since my last visit while I wait for my turn. They have books and serve tea also.(If that is what you prefer!)

The staff always responds to all my queries with a smile; appointments are managed very professionally and I have not faced any issue with booking or cancelling appointments.

The other thing I like about ma'am is that everytime I visit her, I don't have to repeat my issues over and over again; she maintains a proper record of each and every patient, which ensures that she is on the same page as you are regarding your issues and that helps a ton! ( people visiting psychiatrists regularly can easily relate).

I am so glad that I have found this place, it always helps if you are around good people when you are going through a bad patch in your life :)

I would like to share my experience regarding the consultation for my 15-year-old daughter.

We approached the clinic for CBT and ERP consultation and were informed by the receptionist that the Psychiatrist would first assess my daughter and then guide us on the further course of treatment. However, the actual experience was quite disappointing.

The consultation lasted hardly 10 minutes over a WhatsApp video call, for which we were charged ₹3000. During this brief interaction, the doctor spoke only with my daughter and did not make any effort to involve me in the discussion, despite me being her parent. There was no detailed understanding shared, no explanation of the condition, and no clarity on the treatment plan.

Additionally, based on this very short interaction, we were advised to undergo brain mapping costing ₹20,000 and another test of similar cost, along with multiple medications for a month. **** **** ********* *** *** ************ *************** ******* ********** *** ************* **** *** ****** **** ***** The receptionist did not clearly explain the process, expected outcomes, or treatment roadmap at any stage.

Given this experience, I do not feel confident recommending this clinic to others, especially for something as sensitive as mental health care for a minor.

I hope this feedback helps improve the quality of consultation *** ************ for future patients.

I have no idea how the doctor is but I am compelled to leave this review. I had an appointment for 3, I was asked to come in at 1.30. I arranged childcare and arrived at 1.15. At 2.15 I was still waiting. I had to leave to go feed my six month old baby. I do not recommend this clinic unless you have hours to kill.

First of all, they let the patient wait for 30-40 mins and then after that they bring up all the evaluation tests which further took 30-40 mins to complete and then after that again 10-20 mins wait before Meeting doctor. And doctor suggested brain mapping and more evaluation tests which cost 10-20k and didn’t suggest any medicine whereas depression is a clinical diagnosis. ******* ** *********** *** ******** * she suggested me to come for rTMS sessions Which cost 3k per session.

Totally wastage of time and money. I don’t recommend at all.

Doctor is super friendly, intelligent, youth friendly and caring. Clinic staff also is very co-operative and provide excellent support.

Doctor is so good...I m feeling so blessed after her treatment..she is best doctor for me.. best treatment

Just speaking to her makes you feel better. She is an excellent listener. After which she presents a framework.

The doctor is friendly and patiently listened to my problems. The staff is friendly and the clinic is located in a very serene place.

She is nice and friendly. She eagerly listens all my problem and gave solution and she is helping me to relief my stress

Dr Anjali Nagpal maam is very polite and talks with everyone in a very freindly manner. The waiting room in the clin9nc is also very nice