Visited For Acne / Pimples Treatment
I do not recommend the doctor
Hoped for better: Doctor friendlinessExplanation of the health issueTreatment satisfactionValue for money
I have experience the same behavior like other patient has mentioned. I visited the clinic for myself (Acne/Pimples) and my 5 months old baby(Rashes on Face). One patient was already inside for therapy or for some procedure hence during the wait time of said patient she was calling the OPDs. She didn't even sat on her seat..She was roaming in for that patient and coming out again. She doesn't have time to listen my or my baby's problem. She has Prescribed medicines without even seeing my skin texture. I have spent around 3500 on the medicines *** ********* *** **** *** **** ** *** I would not recommend the doctor.
Dear Patient - Thank you for taking the time to share your feedback. We are sorry if you felt we did not give you enough time. Our OPD is generally very busy in the evenings. But even with the large number of patients we see every day, we prefer to give the same amount of time to all. This at times leads to slightly higher wait time. To avoid having you wait too long with the baby, we got you in while there was procedure being performed in the laser cabin by our trained technicians. We completely heard you and only after the issue was understood, we explained treatments to be followed. What and how we explain may not always fit an individual’s expectation or preconceived hypothesis of the condition. But most patients are satisfied with the same level of explanation. Most importantly patients who follow the prescribed course of action + medication do see desired results. We urge you to let the medicines take some time to act and show results.
We are sorry if you felt 3500 was high cost for treating your self and the child. Unfortunately cost of medicines is not something we set or control.
We urge you to complete the medication course atleast for the child (if cost is such an issue for you) and you'll definitely see results.
All the best.