Visited For Teeth Reshaping
I do not recommend the doctor
When I went there at the time at what I took the appointment, Doctor was not available, and they dint inform me in advance as well. They made me to consult the Nurse which was available that time.
And Whatever queries I had regarding Teeth Reshaping, and one tooth extension, she was not able to resolve, she asked to come again next day when the Doctor would be available.
I was fine till now, but while leaving they wanted me to pay the consulting fees :| that was unacceptable as I did not get any consultation and my 1 hour got wasted. at last she just told to visit again and meet the Doctor but she wanted me to pay the consulting fee as well.
Very unprofessional behavior, Will never visit this clinic, neither will refer to any of my friend.
Dr. Vaishali Makrand Thoke replied
Hello KIRTI,It is really unfortunate that you are unsatisfied of our services. But i want to clarify few misunderstanding you had .First you had taken online appointment for consultation without specifying the doctors name.ON arrival receptionist informed you about absence of main doctor and avaibility of associate doctor ......and who had seen you is the ASSOCIATE DOCTOR who is qualified dentist having more than 3 years experience ....NOT A NURSE.first you asked for cleaning done ...they prerared for same and after seating on chair you asked about braces treatment.....doctor told you that you need to see specialist i.e.ORTHODONTIST and after check up he will tell you treatmrnt charges and other details..then you just changed your plan and cancelled cleaning session.. So you were asked consultation charges after which you demanded to be seen by main doctor.Receptionist gave you next appointment of DR.Vaishali and told that you wont be charged next time for consultation.....still you were not ready to pay .....argued with staff and left.....EVEN NEXT DAY AFTER THIS RECEPTIONIST GAVE YOU COURTESY CALL ON BEHALF OF DOCTOR ANS REQUESTED TO COME FOR FREE CONSULTATION.......i am really surprised to have such response from you ..