Dr. Rashmi (Physiotherapist)

A few weeks back, while reaching up to get something from the top shelf in my kitchen, a sudden tightness shot across my upper back. It wasn’t the first time. For almost 5–6 months, I had been dealing with a dull, nagging pain that kept returning, especially after long hours on my laptop. But that moment made me realise I couldn’t ignore it anymore. I booked an appointment at the FlexifyMe Physiotherapy Clinic in Kothrud, where I met Dr Rashmi. She began with an AI posture analysis, and it was honestly eye-opening. I could clearly see how my posture and muscle tightness were triggering the upper back pain. Instead of giving a generic routine, she designed a personalised treatment plan with targeted exercises and small day-to-day corrections.

She even shared simple nutrition tips to help reduce inflammation. After just a few sessions, the heaviness in my upper back eased, my posture improved, and I finally stopped waking up with that constant stiffness. I’m thankful to Dr Rashmi for her patient approach and for helping me get back to a pain-free routine. I genuinely feel lighter and more active now.

A few months ago, during a family trip, I realised how much my chronic neck pain had started to control my life. While everyone was walking around comfortably, I kept stopping every few minutes because the pain would suddenly flare up. That moment made me decide I needed proper treatment, not temporary fixes. I booked an appointment at the FlexifyMe Physiotherapy Clinic in Kothrud, where I met Dr Rashmi.

She didn’t jump straight into exercises; instead, she first did an AI posture analysis and patiently explained how years of imbalance and weak muscles were connected to the chronic pain I’d been ignoring. She then prepared a treatment plan that combined strengthening exercises, posture correction, and a simple nutrition routine that actually fit my daily schedule.

Over the next few sessions, I started noticing changes I hadn’t felt in years: less stiffness, more mobility, and no sudden pain attacks. Today, I feel much lighter and almost completely relieved from the chronic pain that once held me back. The best part is, I can now enjoy those long walks without having to stop every few minutes.

A big thank you to Dr Rashmi for helping me get back to a pain-free life.Truly grateful!

One morning, while bending down to tie my shoes, a sharp pull hit my lower back, and that was the moment I realised how serious the pain had become. For almost 7–8 months, I had been ignoring the discomfort, hoping it would go away on its own, but it only kept getting worse. A colleague recommended the FlexifyMe Physiotherapy Clinic in Kothrud, so I booked a session with Dr Rashmi. She took time to listen and understand my routine and then did an AI posture analysis, which clearly showed the imbalances causing my back pain. For the first time, I actually saw what was wrong. She created a personalised treatment plan along with easy lifestyle and nutrition suggestions. Within a few sessions, the stiffness reduced, I could bend without fear, and my mornings were no longer painful. Today, I feel so much better and can move freely again, something I truly missed. I’m really grateful to Dr Rashmi for her guidance, clarity, and the confidence she helped me regain. Highly recommended to anyone dealing with back issues!

I had been dealing with chronic knee pain for almost a year and a half, and it had slowly started affecting my work and day-to-day activities. Some days were manageable, but on most days, even simple movements felt uncomfortable.

After trying a few things on my own with no real improvement, I decided to visit the FlexifyMe Physiotherapy Clinic in Kothrud, where I met Dr. Rashmi. Right from the first session, she took time to understand my routine and pain pattern.

She then did an AI posture analysis, which clearly showed what was actually causing the pain. For the first time, I understood the real root of the problem. Based on that, she created a personalized treatment plan along with a simple nutrition plan that fit easily into my lifestyle. Within just a few sessions, I started noticing a genuine change. The constant stiffness reduced, movement became easier, and my energy levels improved. Now, I can confidently say that I’ve found permanent relief from the chronic pain that troubled me for so long.

I’m extremely thankful to Dr. Rashmi for her guidance, patience, and for explaining everything so clearly. Her approach is truly effective, and I’m very happy with the results. Highly recommended for anyone struggling with long-term pain.

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We approached FlexifyMe for my sister's acute back pain after previously receiving physiotherapy treatment elsewhere. The earlier physiotherapist had helped reduce stiffness and release muscle knots, but due to travel constraints we shifted to FlexifyMe.

Initially, we were given a 2-day trial which cost approximately ₹3,000 per session. During these sessions, decompression therapy was used and we were informed that Dr. Rashmi would be the assigned doctor for my sister's treatment.

Before payment, we were told that:

• Dr. Rashmi would be the assigned doctor throughout the treatment.

• A 21-day treatment plan costing ₹22,500 was required.

• The first week would focus on pain relief using cupping, needling, decompression therapy, and machines.

• Decompression therapy would be done on alternate days throughout the treatment.

• The second week would focus on exercises and machine-based rehabilitation.

• The third week would focus on posture correction.

• Significant pain relief was expected within the first week.

Based on these assurances, we paid for the package.

However, our experience after payment has been completely different from what was promised.

1. Dr. Rashmi treated my sister only a couple of times. After that, different therapists would come, ask where the pain was, apply cups and machines, and leave. When we raised concerns that Dr. Rashmi was supposed to be the assigned doctor, we were told she was only a consulting doctor and not an assigned doctor. This directly contradicted what we were told before payment.

2. We were informed that decompression therapy would be used regularly on alternate days. However, after the initial sessions, decompression therapy was stopped. When questioned, we were told that decompression cannot be used because of pain. **** *********** *** ********* ******* *** **** ******* *** **** **** ****** *** ***** ******** **** ** ****** *** ******* ** *****

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4. Dr. Rashmi advised discontinuing Gabapentin that had been prescribed by a spine specialist, stating that the dosage was too high. ********* ***** ** ******** **** ********* *********

5. The treatment has largely consisted of cupping and machine therapy. The exercise-based rehabilitation that was described to us before payment has not been implemented as expected.

6. We were repeatedly advised to remain on bed rest and avoid exercise. ******** *** ******** *************** *** ******* ***** ******* ** ********* ********** **** *********** ******** *** ******** *** ********* ***** ** ********* **** ** ******** *** ****** ********* **** ******

7. My sister had significantly fewer muscle knots and less stiffness before starting treatment here. ***** ********* ********** ********* *** ********* *** *** ******* ***** **** ********** *** ** **** *** **** ********* ******* ** ******* *****

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The most disappointing part is the gap between what was promised before payment and what was actually delivered afterward. We enrolled based on specific assurances regarding doctor involvement, decompression therapy, and the treatment plan. Unfortunately, our experience has not matched those commitments.

I hope management reviews this case seriously and improves transparency, communication, accountability, and patient care so that other families do not go through a similar experience.

I had been dealing with upper back pain, especially during long drives. One weekend, the pain got so bad I had to pull over, and that’s when I knew I needed help. I visited FlexifyMe Physiotherapy Clinic in Kothrud and met Dr. Rashmi. Her AI posture analysis showed how my rounded shoulders and driving posture were causing the issue. She gave me a simple, personalised exercise plan that was easy to follow. Within a few sessions, the tightness reduced a lot, and now I can drive comfortably again. Really thankful to Dr. Rashmi for helping me get back to normal.

I had been dealing with cervical spondylosis for years, but things got worse the day I felt a sudden tingling in my fingers while working. That moment pushed me to visit FlexifyMe Physiotherapy Clinic, where I met Dr. Rashmi. She did a detailed assessment and clearly explained how my posture and long work hours were worsening the condition. Her treatment plan was simple, practical, and easy to follow. Within a few sessions, my neck stiffness reduced, and the tingling almost disappeared. I feel much more stable and comfortable now. Truly thankful to Dr. Rashmi for helping me get relief after struggling for so long.

I never realised how much my neck pain was affecting my daily life until the day I woke up unable to even turn my head to check my alarm. That moment finally pushed me to seek help, and I’m glad I found Dr. Rashmi at FlexifyMe. She patiently assessed my posture, lifestyle, and work habits, and within a few sessions, I could feel the tension ease. Her exercises were simple but incredibly effective, and she explained everything in a way that made it easy to follow. Today, the constant neck strain I lived with for years is almost gone. I feel lighter, more mobile, and so much more aware of my posture. Truly grateful for Dr. Rashmi’s support and FlexifyMe’s approach.

For years, I thought my constant back pain was just normal stiffness. But one day, while lifting a small grocery bag, I felt a sharp pull that made me realise something was seriously wrong. That’s when I reached out to Dr Rashmi at FlexifyMe. From the first session, she pointed out simple postural mistakes I’d been making for years. Her exercises were practical, easy to follow, and actually fit into my daily routine. Within a few weeks, the pain reduced noticeably, and for the first time, I could sit through long meetings without discomfort. I’m genuinely grateful for her guidance She didn’t just treat the pain, she fixed the root cause. FlexifyMe has made a big difference in my day-to-day life.

My chronic shoulder pain had been bothering me for almost a year, but things got worse when I couldn’t even lift my travel bag during a short trip. That’s when I decided to visit the FlexifyMe Physiotherapy Clinic in Kothrud and meet Dr. Rashmi.

She did an AI posture analysis and clearly explained why my shoulder kept hurting. With her personalized treatment plan and simple exercises, the pain started reducing within just a few sessions.

Today, my shoulder feels lighter, stronger, and almost pain-free. I’m really grateful to Dr. Rashmi for helping me get back to normal. Highly recommended!