Will Insta help me get more patients?
Insta helps you manage your healthcare establishment and it does not help directly drive new patients to your clinic.
Is my data safe?
No one has access to your system without your permission. All Practo servers are hosted within HIPAA compliant Virtual Private Servers inside Amazon Cloud with multiple protection layers, which means that your data is safe.
I have so much data to migrate. What do I do?
Our implementation team will help you through the
entire data import so that you can get started immediately.
Will Practo customise the software for me?
Insta is already a by-product of various customisation requirements from over 1000 centres. Feature requests that are popular among our customers are often prioritised and added to the product on an ongoing basis.
How much time do I need to invest to get started?
Insta has one of the fastest implementation turnaround times in the industry. We will also help you with the implementation as well as getting-started process.
What about my staff? Will I have to teach them how to use Insta?
Our team is always ready to train your staff members so that they can use Insta with ease. Once the implementation is done, we provide training for your staff so that they are comfortable with using Insta.
What if I am stuck? Who will help me?
We have a dedicated central support team that will help you post the implementation and training program also. We even have a dedicated, friendly customer support team at your service over email, phone and live chat so that you always have someone to reach out to. Call us on 91-80-6565-5959 or email to insta-support@practo.com.
What about updates? Will I have to purchase the software again?
Once you subscribe to the software, you are automatically entitled to all updates for free.
Do I have to buy Insta to get my online profile?
No, profile is completely free.