Get the most comprehensive clinic management system
Use customizable features to have complete control of your clinic. Hassle-free management of billing, lab management, insurance, reporting and many more features tailored to your needs!
Ensure 0% revenue leakage and stock pilferage
20% efficiency gain in billing and insurance
100% paperless operations
Retain your patients through constant communication
Wow your patients with differentiated experience
3000+reports possible
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Create your own report under two minutes
- Doctor Scheduling (Week-wiseview or multiple doctors in one page)
- SMS reminder alerts to patients on appointments.Pre-registration of bulk corporate patients or insurance patients
- Registration
- Token number generation across individual Consultants
- Display outside doctor's chamber regarding patients in waiting.
- Printing of smart cards, bar codes, plastic cards with patient photos, Interface to Digital Signature Devices and Queue Management System
- Automatic requisitions for MRD case file and tracking of case files
- Outpatient packages handling and working out package margins
- Billing and Collection (Patient category based rate plans, multiple rate plans for corporate, insurance and government schemes, deposit collection, discounts based on authorization of various people, day book reports)
- Conversion of cash bills to credit bills, bills reopening by authorised people
- Patient payments collection using different payment modes (including bank transfers, coupons, foreign exchange, etc.)
- Entry of triage information by nurses
- Doctor Consultation (Doctor examination notes, ICD Coding, Prescription of Drugs, Investigations and Services)
- Follow up visit scheduling
- Uploading generic documents and external Investigation reports into patient EMR
- Review of old clinical history and trend reports of vitals and test values using EMR View
- Conversion of doctor prescriptions to orders
- Automatic issue of medicines in pharmacy based on doctor prescription
- Calculation of consulting doctor payments based on rules
- Reports for accreditation bodies like JCI, NABH, on the patient waiting times
- Out Patient Reports (Doctor Consultation, Scheduled Appointments, Patient Waiting Time, OP Statistic Reports)
- Audit log
- Scheduling or appointment booking for Services
- Registration from Scheduling
- Direct Registration for Lab and Radiology Services
- Ordering investigations and/or converting investigation prescriptions as order
- Billing and Collection (patient category based rate plans, multiple rate plans for corporate, insurance and government schemes, deposit collection, discounts based on authorization of various people)
- Patient Payments collection using different payment modes (including bank transfers, coupons, Forex etc)
- Sample processing (auto barcode generation and printing, label printing; sample assertion, sample source, sample/specimen condition, sample recollection)
- Gender and age specific automatic status update of normal, abnormal, critical and impossible values in entry of test results
- Out house tests handling (CLIA Number Speciation, Out House Sample Print with barcode, Out House Payments Auto Calculation)
- Handling incoming patients from outside lab/ hospitals and payment calculation
- Inventory control of Lab Reagents, Xray Films, Service Consumables
- Manual Test Result Entry / Interface with Uni and Bi-Directional Equipment , PACS, Third Party Imaging Solutions, HL7 Standards, , LOINC Codes and other observation codes supported
- Signoff Reports, Combining Reports
- Details on to whom reports were handed over and at what time, report printout counts tracking
- Alert SMS's on reports readiness to patients
- Automatic accounting of consumables
- Trend reports on lab results
- Control reports for lab accreditation (Conduction, Assertion, Prescription, Handover Turnaround Time Reports)
- Audit log
- Generation of Preauthorization forms
- Registering OP / IP patients with Insurance Company and TPA details
- Capturing Pre-authorization amount and the way pre-authorization is received
- Capturing Insurance card image in registration
- Edit / Change Insurance company details and Pre-auth approval amount from Billing/Registration
- Automatic Calculation of Rates for different Insurance Plans
- Facility to split the item amount into the Insurance and Patient co-pay
- Advance/Refund option for patient payments
- Sending the claims to TPA's as Single Claim / Claim Batch
- Facility to mail the clinical and supportive documents through mail directly from Patient Medical Records to TPA's
- Tracking the Payments / Dues from TPA's using Reports
- Facility to record receipts from insurance/corporate sponsors using Claim Batch number or individual claim number with TDS preferences
- Pending Age Reports analysis to increase efficiency.
- Audit Log
- XML based Claim Processing as per specs of HAAD (Health Authority of Abu Dhabi) and DHA (Dubai Health Authority)
- Coding of various services provided in hospital. Supports CTP codes, HCPCS codes, DRG codes, ICD codes, Dental codes, LOINC codes, etc.
- Remittance Upload and Reconciliation / Entering the Payments using Claim Batch number or individual claim number.
- Item master with item categories, Unit of measure, package type and package quantity
- Unlimited number of stores with facility to define whether store can sell or not and link to collection counters
- Indent Process by various users (Generation, Approval, Processing and Acceptance)
- Stock Transfer, Gate Pass Generation, Stock acceptance
- Stock Quantity Adjustment
- Min, Max, Danger, Reorder Level Handling for items in individual stores
- Reordering of items using various options
- Generation of P.O from Reordering / Direct P.O Generation
- P.O Approval
- Direct Stock Entry / Stock Entry using P.O (Handling Batch and Serial Number items) with Barcode generation facility / GRN Generation
- Facility of different types of units of measure for procurement and issue
- Facility for mark up of inventory items for internal usage and billing
- Pending prescriptions, Estimates for pharmacy bills
- Direct Pharmacy Sales (Hospital & Retail), Issue to Patient, and Issue to User
- Cash, Credit, Insurance and Add to Hospital Bill options
- Sales Return / User Return / Patient Return handling
- Supplier Returns – Replacement and Debit Note options
- Automatic accounting of consumables for Services / Tests
- Multiple Store concept, Sub Stores, Categorizing Items and Stores using Item category
- Asset Approval, Assets Maintenance, Asset Tracking, Automatic / Manual check point facility for Stock Checking.
- Stock Details and Purchase detail reports, Stock Movement, Stock Transfer, Sales/Issue Reports - Store Report Builder Facility
- Audit Log
- Preparing Weekly, Monthly, Quarterly, Custom Maintenance Schedule for Fixed Assets, Bio Medical Equipments, Electronic and Other Equipments
- Registering complaint against equipments and assets with various complaint types
- Assigning complaints and recording the status of complaints such as "Recorded, Assigned, Resolved and Closed"
- Tracking and Monitoring Complaints
- Providing dashboard facility to view the complaints against equipments / assets for store (can be sorted on Asset name, user, type, complaint, complaint status, store, raised and resolved date)
- Facility to store/create hospital Contracts and Licences with value, start and end date, renewal date, contract type
- Facility to upload scanned copy of contracts and licences
- Contract and License dashboard facility with sorting options on contract/licence type, renewal date, end date
- Reports available for Maintenance schedule, Asset/Equipment complaints, Maintenance due date reports and facility to create and save new reports using Report builder.
- Facility of Procurement and Categorization of Linen with its movement type using Item category
- Issue Linens to Wards, Bed and patients
- Issue Linen for Laundry
- Facility to Capture Sterilization, Return and Discard of Linens
- Scheduling of linen and reports on linen movements
- Designing patient survey forms
- Online entry of patient survey forms using tablets or computer
- Batch upload of patient survey results
- Reports on surveys with multiple sorting and filtering options
- Trend reports on surveys. Department and doctor wise reports and trends
- Alerts on Lab reports read
- Patient admission alerts to respective doctors and administration department
- Alert SMS to patient on their appointment status and appointment reminders
- Alert message on patient discharge to the billing department
- SMS reminders to consultants on their OP appointment
- Facility to send marketing messages via Email , SMS to patients on department, doctor wise
- Prescribing diet to In-patients for a defined date range with multiple diet types
- Providing diet chart to In patients along with diet charts
- Diet delivery dash board / schedule facility in Kitchen / canteen
- Update diet delivery time in diet dashboards
- Diet delivery reports against wards
- Maintaining emergency call register to record the phone calls for emergency requests with conditions
- Recording ambulance service / trips to the patients along with Ambulance number, start date-time, end date-time
- Reports on emergency call list, ambulatory service list with report builder facility
- Doctor Scheduling (Week-wiseview or multiple doctors in one page)
- SMS reminder alerts to patients on appointments.Pre-registration of bulk corporate patients or insurance patients
- Registration
- Token number generation across individual Consultants
- Display outside doctor's chamber regarding patients in waiting.
- Printing of smart cards, bar codes, plastic cards with patient photos, Interface to Digital Signature Devices and Queue Management System
- Automatic requisitions for MRD case file and tracking of case files
- Outpatient packages handling and working out package margins
- Billing and Collection (Patient category based rate plans, multiple rate plans for corporate, insurance and government schemes, deposit collection, discounts based on authorization of various people, day book reports)
- Conversion of cash bills to credit bills, bills reopening by authorised people
- Patient payments collection using different payment modes (including bank transfers, coupons, foreign exchange, etc.)
- Entry of triage information by nurses
- Doctor Consultation (Doctor examination notes, ICD Coding, Prescription of Drugs, Investigations and Services)
- Follow up visit scheduling
- Uploading generic documents and external Investigation reports into patient EMR
- Review of old clinical history and trend reports of vitals and test values using EMR View
- Conversion of doctor prescriptions to orders
- Automatic issue of medicines in pharmacy based on doctor prescription
- Calculation of consulting doctor payments based on rules
- Reports for accreditation bodies like JCI, NABH, on the patient waiting times
- Out Patient Reports (Doctor Consultation, Scheduled Appointments, Patient Waiting Time, OP Statistic Reports)
- Audit log
- Scheduling or appointment booking for Services
- Registration from Scheduling
- Direct Registration for Lab and Radiology Services
- Ordering investigations and/or converting investigation prescriptions as order
- Billing and Collection (patient category based rate plans, multiple rate plans for corporate, insurance and government schemes, deposit collection, discounts based on authorization of various people)
- Patient Payments collection using different payment modes (including bank transfers, coupons, Forex etc)
- Sample processing (auto barcode generation and printing, label printing; sample assertion, sample source, sample/specimen condition, sample recollection)
- Gender and age specific automatic status update of normal, abnormal, critical and impossible values in entry of test results
- Out house tests handling (CLIA Number Speciation, Out House Sample Print with barcode, Out House Payments Auto Calculation)
- Handling incoming patients from outside lab/ hospitals and payment calculation
- Inventory control of Lab Reagents, Xray Films, Service Consumables
- Manual Test Result Entry / Interface with Uni and Bi-Directional Equipment , PACS, Third Party Imaging Solutions, HL7 Standards, , LOINC Codes and other observation codes supported
- Signoff Reports, Combining Reports
- Details on to whom reports were handed over and at what time, report printout counts tracking
- Alert SMS's on reports readiness to patients
- Automatic accounting of consumables
- Trend reports on lab results
- Control reports for lab accreditation (Conduction, Assertion, Prescription, Handover Turnaround Time Reports)
- Audit log
- Generation of Preauthorization forms
- Registering OP / IP patients with Insurance Company and TPA details
- Capturing Pre-authorization amount and the way pre-authorization is received
- Capturing Insurance card image in registration
- Edit / Change Insurance company details and Pre-auth approval amount from Billing/Registration
- Automatic Calculation of Rates for different Insurance Plans
- Facility to split the item amount into the Insurance and Patient co-pay
- Advance/Refund option for patient payments
- Sending the claims to TPA's as Single Claim / Claim Batch
- Facility to mail the clinical and supportive documents through mail directly from Patient Medical Records to TPA's
- Tracking the Payments / Dues from TPA's using Reports
- Facility to record receipts from insurance/corporate sponsors using Claim Batch number or individual claim number with TDS preferences
- Pending Age Reports analysis to increase efficiency.
- Audit Log
- XML based Claim Processing as per specs of HAAD (Health Authority of Abu Dhabi) and DHA (Dubai Health Authority)
- Coding of various services provided in hospital. Supports CTP codes, HCPCS codes, DRG codes, ICD codes, Dental codes, LOINC codes, etc.
- Remittance Upload and Reconciliation / Entering the Payments using Claim Batch number or individual claim number.
- Item master with item categories, Unit of measure, package type and package quantity
- Unlimited number of stores with facility to define whether store can sell or not and link to collection counters
- Indent Process by various users (Generation, Approval, Processing and Acceptance)
- Stock Transfer, Gate Pass Generation, Stock acceptance
- Stock Quantity Adjustment
- Min, Max, Danger, Reorder Level Handling for items in individual stores
- Reordering of items using various options
- Generation of P.O from Reordering / Direct P.O Generation
- P.O Approval
- Direct Stock Entry / Stock Entry using P.O (Handling Batch and Serial Number items) with Barcode generation facility / GRN Generation
- Facility of different types of units of measure for procurement and issue
- Facility for mark up of inventory items for internal usage and billing
- Pending prescriptions, Estimates for pharmacy bills
- Direct Pharmacy Sales (Hospital & Retail), Issue to Patient, and Issue to User
- Cash, Credit, Insurance and Add to Hospital Bill options
- Sales Return / User Return / Patient Return handling
- Supplier Returns – Replacement and Debit Note options
- Automatic accounting of consumables for Services / Tests
- Multiple Store concept, Sub Stores, Categorizing Items and Stores using Item category
- Asset Approval, Assets Maintenance, Asset Tracking, Automatic / Manual check point facility for Stock Checking.
- Stock Details and Purchase detail reports, Stock Movement, Stock Transfer, Sales/Issue Reports - Store Report Builder Facility
- Audit Log
- Preparing Weekly, Monthly, Quarterly, Custom Maintenance Schedule for Fixed Assets, Bio Medical Equipments, Electronic and Other Equipments
- Registering complaint against equipments and assets with various complaint types
- Assigning complaints and recording the status of complaints such as "Recorded, Assigned, Resolved and Closed"
- Tracking and Monitoring Complaints
- Providing dashboard facility to view the complaints against equipments / assets for store (can be sorted on Asset name, user, type, complaint, complaint status, store, raised and resolved date)
- Facility to store/create hospital Contracts and Licences with value, start and end date, renewal date, contract type
- Facility to upload scanned copy of contracts and licences
- Contract and License dashboard facility with sorting options on contract/licence type, renewal date, end date
- Reports available for Maintenance schedule, Asset/Equipment complaints, Maintenance due date reports and facility to create and save new reports using Report builder.
- Facility of Procurement and Categorization of Linen with its movement type using Item category
- Issue Linens to Wards, Bed and patients
- Issue Linen for Laundry
- Facility to Capture Sterilization, Return and Discard of Linens
- Scheduling of linen and reports on linen movements
- Designing patient survey forms
- Online entry of patient survey forms using tablets or computer
- Batch upload of patient survey results
- Reports on surveys with multiple sorting and filtering options
- Trend reports on surveys. Department and doctor wise reports and trends
- Alerts on Lab reports read
- Patient admission alerts to respective doctors and administration department
- Alert SMS to patient on their appointment status and appointment reminders
- Alert message on patient discharge to the billing department
- SMS reminders to consultants on their OP appointment
- Facility to send marketing messages via Email , SMS to patients on department, doctor wise
- Prescribing diet to In-patients for a defined date range with multiple diet types
- Providing diet chart to In patients along with diet charts
- Diet delivery dash board / schedule facility in Kitchen / canteen
- Update diet delivery time in diet dashboards
- Diet delivery reports against wards
- Maintaining emergency call register to record the phone calls for emergency requests with conditions
- Recording ambulance service / trips to the patients along with Ambulance number, start date-time, end date-time
- Reports on emergency call list, ambulatory service list with report builder facility