- Manage multiple rate definitions and its variations

- Organise and associate your billable activities with respective charge heads

- Support various cash and credit based billing systems

- Print your bills according to a variety of customisable options

- Track minute modifications to bill

Patient registration

Patient registration

- Speed up the registration process with intelligent auto-completion of forms based on medical record number, patient name, age and mobile number

- Quick and easy registration with payment options

- Customise your forms - add, remove or mark mandatory fields

- Capture and store patient’s photo instantly at the time of registration

- Print registration barcodes

Patient registration


- Manage separate billing for insurance plans with master-based insurance plan definitions

- Define insurance policies offered by the insurance company under each network or plan type

- Enjoy support for multi-payer and top-tp cards

Pharmacy Management

Pharmacy management

- Demarcate patient types such as Retail, Retail Credit, or Hospital Patient

- Prioritise IP Indent Request and Patient Return Indent Requests based on doctor’s orders

- Manage issues and return of inventory items such as consumables, surgical implants etc.

- View pending OP prescriptions with sales linkages

Pharmacy Management

Custom reports

- Merge two or more MIS reports if needed

- Select from a number of available templates to create reports

Lab interfaces

- Seamless Integration with all Lab equipment - HL7 compliant integration

- Share lab reports with patients to enhance patient engagement

Lab tests

- Share laboratory tests with your patients through Practo Drive

- Fetch laboratory reports by department, status, result or priority



Will Insta help me get more patients?

Insta helps you manage your healthcare establishment and it does not help directly drive new patients to your clinic.

Is my data safe?

No one has access to your system without your permission. All Practo servers are hosted within HIPAA compliant Virtual Private Servers inside Amazon Cloud with multiple protection layers, which means that your data is safe.

I have so much data to migrate. What do I do?

Our implementation team will help you through the entire data import so that you can get started immediately.

Will Practo customise the software for me?

Insta is already a by-product of various customisation requirements from over 1000 centres. Feature requests that are popular among our customers are often prioritised and added to the product on an ongoing basis.

How much time do I need to invest to get started?

Insta has one of the fastest implementation turnaround times in the industry. We will also help you with the implementation as well as getting-started process.

What about my staff? Will I have to teach them how to use Insta?

Our team is always ready to train your staff members so that they can use Insta with ease. Once the implementation is done, we provide training for your staff so that they are comfortable with using Insta.

What if I am stuck? Who will help me?

We have a dedicated central support team that will help you post the implementation and training program also. We even have a dedicated, friendly customer support team at your service over email, phone and live chat so that you always have someone to reach out to. Call us on 91-80-6565-5959 or email to

What about updates? Will I have to purchase the software again?

Once you subscribe to the software, you are automatically entitled to all updates for free.

Do I have to buy Insta to get my online profile?

No, profile is completely free.

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